Manager Management

Nancy E. Daily

**** ****** **.

Lafayette, GA ***28

Cell: 706-***-****

Objective: To secure a challenging position that will utilize my nursing and business background, blended with my extensive experience in long term care and nursing management.

Professional Background:

Redmond Regional MedicalCenter

9/2016 – present RN, Redmond Wound & Hyperbarics Center

Ensure Joint Commission standards are met

Oversight of clinic staff

Oversight and coaching of staff productivity

Daily RN documentation audits

Pruitt Health

3 – 9/2016 Clinical Competency Coordinator

Oversight of Wound Care program

Employee health

Nursing education/ competencies

State survey readiness

The Health Center at Standifer Place, a 500+ bed skilled nursing facility

2005 – 3/2016 House Supervisor

Ensure State Survey regulations are met

Staff Development

Admissions & Discharge planning

Infection Control – data collection, analysis, and education

Quality Improvement studies – data collection, analysis, education, and reporting

Oversight of Wound Care program

Risk Management, daily floor and medical records audits

BlueCross BlueShield of Tennessee

1996 – 2005 Utilization Review/ Case Management/ Quality Management

Development of the Security Blue Case Management and Utilization Management programs

Manager of Utilization and Case Management, Security Blue

Manager of commercial Case Management & Utilization Management

Survey preparation, EQRO, NCQA, HEDIS

Accreditation preparation and readiness

Case Management & Utilization Management audits

Rockford Health Systems, Rockford, IL

1992 – 1996 Quality Management, Rockford Health Plans

Oversight of quality programs, preventive health initiatives, credentialing of all contracted providers

Quality Management and Peer Review Committee agendas, scheduling, and reporting

Assuring state and federal accreditation standards

Survey of physician offices for credentialing purposes

Aetna Life and Casualty, Rockford, IL

1987 – 1992 RN Consultant, Trainer/ Auditor, Systems Administrator

Utilization Review, Discharge Planning, Case Management

New RN training, monthly audits of RN performance

Educational Background:

RN Rockford Memorial School of Nursing, Rockford, IL

BA Health Care Administration, Concordia University, Mequon, WI

Licensure & Certification:

Georgia RN License # RN 172869

Tennessee RN License # 112401

Certified Case Manager, CCM # 004160

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