NICOLE DIAVILLE
Baton Rouge, LA 70816
***************@*****.***
EXPERIENCE
REALTOR® Broker One Baton Rouge 2016-18
As a Realtor, I worked as a buyer and seller’s agent. Negotiating real estate contracts, and assisting clients with the home- buying process form contract to close. Developed and managed a CRM, kept potential clients informed of current trends in the Real Estate Market. Organized and facilitated open houses. Responsible for marketing my business using current technology; websites, email campaigns, mobile apps, etc. Built relationships with area mortgage lenders in an effort to offer clients a variety of choices with regards to financing. Administrative Assistant / Advantage AC & Heating 2016-present
Answering telephone calls, keeping current customer invoices, and assisting with the installation and maintenance of HVAC units for local air conditioning/heating company.
Substitute Teacher/Cafeteria Worker St. Jean Vianney Catholic School 2010-2015
Filled in for elementary and middle school teachers on a part-time basis. Volunteered on a weekly basis as a cafeteria worker, serving and helping provide a safe, clean eating environment for Pre-K-8 students. 2
Director of Social Services Baton Rouge Healthcare Center 1997-1998
My responsibilities included keeping current social notes on residents in compliance with state guidelines. Transporting residents to physician’s offices, dealing directly with psychiatrists and primary care physicians, as well as helping oversee our Alzheimer’s, Dementia and Related Disorders Unit. I became a certified Medicaid Enrollment Specialist to further assist residents and their families with the transition into a long-term care facility. Inside Sales BFI Industries, Colonial Landfill 1997- 1998
Managed and maintained industrial waste accounts for customers. Kept accounts current under DEQ Guidelines. Communicated directly with plant managers and supervisors involved in the petrochemical industry as well as new construction.
Community Opportunities of Ascension Parish 1995- 1996
Provided life-skills training and respite care for a developmentally delayed, vision impaired young adult female and her family. Duties included transportation to classes and assisting with personal grooming and self-care. Direct Care Worker Ridgeway House 1993-1996
Cared for six mentally and physically impaired children in a community home. Duties included administering medications, preparing meals, teaching life skills, personal care assistance, and acting as a liaison to the families and interdisciplinary team of professionals.
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EDUCATION
BA in Sociology 1997 Southeastern Louisiana University Graduated Cum Laude with a 3.2 GPA and a minor in Biological Sciences Certified Medical Office Specialist Ascension College 1992
Learned the basics of medical coding and filing insurance claims in addition to basic computer skills necessary for running a front office in a clinical medical setting.
St. Amant High School St. Amant, LA 1991
Graduated with a concentration in business administrative skills References: Available Upon Request