Curriculum Vitae of

Genene Valentine

** ***** ******

Southdale

Johannesburg

2091

Phone: 082-***-****

Personal Information

Date of birth 23 February 1986

Age 30

Identity number 860**********

Race Coloured

Gender Female

Languages English (Home language)

Afrikaans (Second language)

Nationality South African

Health Excellent

Marital status Single

Religion Christian

Criminal record None

Dependents one

Education

Secondary education Coronationville Secondary School Year matriculated 2003

Subjects completed English

Afrikaans

Geography

Hotel Management

Business Economics

Travel and Tourism

2

Curriculum Vitae of Genene Valentine

Work Experience

Company Omni Africa Computers Midrand

Post Held Sales Consultant

Duties Faxing of Statements

Calling clients for payment-giving them

Payment options

Going through the statements with the clients

Looking after new and existing clients.

Making sure most quotes are turned into orders.

Very good African contacts. (Database)

Duration 2005-2007

Company Cozen Agency

Post Held Receptionist

Duties Switchboard

Assisting with walk in clients

Sending overnight bags to the different recipients General Admin queries

Duration 2008-2009

Company Standard Bank

Post Held Debt Collector

Duties Telephonic collections on delinquent accounts Obtaining a PTP for the required amount due

Rehabilitation and recovery of customer accounts

Maintain call activity at agreed levels

Ensure office and quality service in the line

With bank expectations

Davox dialer on hours as specified per product area Receiving telephonic calls

Updating details

Time Management

Duration 2009-2012

Company O’Keeffe and Swart

Position held Sales Consultant

Duties Outbound call centre

Short term life insurance

Selling short term insurance

Selling hospital plan

Obtaining daily target of 7 sales a day based on premium Collected

Duration January –July 2013

Company JD Group

Position held Collections Agent (Outbound)

Duties Collecting on deliquite accounts

Front end book

Obtaining daily ptp targets 60 ptps day

Required rand value R60 000

Duration May 2014 - July 2014

3

Curriculum Vitae of Genene Valentine

Product Knowledge

Microsoft Office

Word

Excel

PowerPoint

Outlook

Operating Systems

AVAYA

Davox

TCS

CDDS

Reference Details

Company Omni Africa Computers Midrand

Reference Lorraine Jason

Title Sales Supervisor

Contact number 086-***-****

Company Cozen Agency

Reference Doenie

Title Recruiting Agent

Contact number 011-***-****

Company Standard Bank

Reference Natanya Ramsamy

Title Team Leader

Contact number 011-***-**** \ 071-****-***

Company O’Keeffe and Swart

Reference Thabo Mkatini

Title Team Leader

Contact number 011-***-****

Company JD Group

Reference Cheslyn Cassim

Title Team Leader

Contact number 073-***-****

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