Curriculum Vitae of
Genene Valentine
Southdale
Johannesburg
2091
Phone: 082-***-****
Personal Information
Date of birth 23 February 1986
Age 30
Identity number 860**********
Race Coloured
Gender Female
Languages English (Home language)
Afrikaans (Second language)
Nationality South African
Health Excellent
Marital status Single
Religion Christian
Criminal record None
Dependents one
Education
Secondary education Coronationville Secondary School Year matriculated 2003
Subjects completed English
Afrikaans
Geography
Hotel Management
Business Economics
Travel and Tourism
2
Curriculum Vitae of Genene Valentine
Work Experience
Company Omni Africa Computers Midrand
Post Held Sales Consultant
Duties Faxing of Statements
Calling clients for payment-giving them
Payment options
Going through the statements with the clients
Looking after new and existing clients.
Making sure most quotes are turned into orders.
Very good African contacts. (Database)
Duration 2005-2007
Company Cozen Agency
Post Held Receptionist
Duties Switchboard
Assisting with walk in clients
Sending overnight bags to the different recipients General Admin queries
Duration 2008-2009
Company Standard Bank
Post Held Debt Collector
Duties Telephonic collections on delinquent accounts Obtaining a PTP for the required amount due
Rehabilitation and recovery of customer accounts
Maintain call activity at agreed levels
Ensure office and quality service in the line
With bank expectations
Davox dialer on hours as specified per product area Receiving telephonic calls
Updating details
Time Management
Duration 2009-2012
Company O’Keeffe and Swart
Position held Sales Consultant
Duties Outbound call centre
Short term life insurance
Selling short term insurance
Selling hospital plan
Obtaining daily target of 7 sales a day based on premium Collected
Duration January –July 2013
Company JD Group
Position held Collections Agent (Outbound)
Duties Collecting on deliquite accounts
Front end book
Obtaining daily ptp targets 60 ptps day
Required rand value R60 000
Duration May 2014 - July 2014
3
Curriculum Vitae of Genene Valentine
Product Knowledge
Microsoft Office
Word
Excel
PowerPoint
Outlook
Operating Systems
AVAYA
Davox
TCS
CDDS
Reference Details
Company Omni Africa Computers Midrand
Reference Lorraine Jason
Title Sales Supervisor
Contact number 086-***-****
Company Cozen Agency
Reference Doenie
Title Recruiting Agent
Contact number 011-***-****
Company Standard Bank
Reference Natanya Ramsamy
Title Team Leader
Contact number 011-***-**** \ 071-****-***
Company O’Keeffe and Swart
Reference Thabo Mkatini
Title Team Leader
Contact number 011-***-****
Company JD Group
Reference Cheslyn Cassim
Title Team Leader
Contact number 073-***-****