Osondu Akachukwu Valentine
*, ***** ******, ******, ****** Lagos
E-mail: ************@*****.***
Tel: 090********
Date of Birth: 14thfebruary, 1989
WORK EXPERIENCE:
(2013 – present) Kbl Healthcare Ltd .Lagos State.
Post Held Call Centre Representative/Data capturer
(2011) Intercontinental Bank.Ogun State.
Post Held Bank Teller
Trainings and Awards held
(2008). Banking and finance department
Post held Secretary (Bafsa)
EDUCATIONAL HISTORY:
(2014- ongoing) University of Lagos.
Lagos State, Nigeria.
BSC in progress(ACCOUNTING)
(2008 – 2010) Yaba college of Technology.
Lagos State, Nigeria.
OND IN BANKING & FINANCE
(2007) St Joseph Secondary School.
Lagos State, Nigeria.
SENIOR SECONDARY SCHOOL CERTIFICATE
SKILLS:
Microsoft office tools. (Microsoft word, Microsoft Excel)
CRM software
Data entry
ABILITIES:
Manage and resolve customer complaints
Handling incoming calls from a national customer base
Entering existing and updating customer information into system
Follow up customer calls where necessary
Good Communication and Interpersonal Relationship Skills.
Responding to emails.
Good team playing ability
Great Analytical and problem solving skills
Self-motivated and target oriented
Ability to meet and work with people
To work with minimal or no supervision
INTEREST:
Travelling, Reading, Research and Meeting People
REFEREES:
Available on request.