Manager Sales

Professional Summary

Skills

Work History

MICHAEL CLEVELAND

**** * ***** ****, *******, az 85296 (H) 480-***-**** (C) 480-***-**** ***********@*****.*** Accountable sales manager demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the sales process. Former military professional seeks role in operations management. Successful at building strategic partnerships and alliances and spearheading business relationships to achieve beneficial outcomes. Cash handling and management

Goal-oriented

Positive and friendly

Excellent work ethic

Strong interpersonal skills

Team building expertise

Adept multi-tasker

Critical thinking

Troubleshooting

Strong conflict resolution skills

Retail merchandising experience

People-oriented

Quick learner

Sep 2006 - Sep 2009

Twentynine Palms, CA

Section Leader

USMC

Drafted military and nonmilitary correspondence.

Developed and led training programs in preparation for combat. Trained in the use of tear gas and explosives.

Performed as a fire team member during situational training exercises and all infantry dismounted battle drills. Supervised improvisatory construction projects.

Led fire team during infantry dismounted battle drills and situational training exercises. Reviewed disciplinary and other adverse actions and made recommendations. Planned and briefed personnel on missions.

Nov 2009 - May 2012

Tempe, az

Head Bar

Chills Bar and Grill

Processed cash and credit payments rapidly and accurately. Responded to all customer inquiries thoroughly and professionally. Greeted customers in a timely fashion, while quickly determining their needs. May 2012 - Jan 2015

Chandler, az

regional consultant

millennium auto sales

Documented all customer inquiries and comments thoroughly and quickly. Processed cash and credit payments rapidly and accurately. Responded to all customer inquiries thoroughly and professionally. Placed special merchandise orders for customers.

Answered customer questions about product availability and shipment times. Accurately logged all daily shipping and receiving orders. Mar 2016 - Current

Gilbert, Arizona

Bartender

Brio Tuscan grill

Documented all customer inquiries and comments thoroughly and quickly. Processed cash and credit payments rapidly and accurately. Responded to all customer inquiries thoroughly and professionally. Conducted monthly inventory.

Upheld strict cash handling procedures.

Education

Consistently used suggestive selling techniques.

Jan 2018 - Current

Scottsdale, az

General Manager

Three Wisemen

Decreased labor and payroll by 30%

Increased revenue

Maintained good moral through out the staff

Was responsible for 750,000 dollars in revenue over a 6 month span Generated and developed leads to acquire new clients. Hired and trained 30 member's of staff.

Maintained project quality with a hands-on management style. Cultivated and strengthened lasting client relationships. Ensured that each guest's experience was positive, memorable and consistent. Developed and rolled out new policies.

Delivered customized and effective solutions to clients that met unique demands. 2004

Camp Verde, az

High School Diploma

Camp Verde High School

2013

Mesa, az

Associate of Arts: general studies

Mesa Community College

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