Maria Alelie De Jesus Arvizo

949-***-****

ac53mc@r.postjobfree.com

Career Objective

Team player and multi-skilled Project Associate and Software QA Engineer seeking a challenging position that allows me to showcase my leadership and resourcefulness, as well as my exceptional time management, organizational, and budgeting skills, to help plan and coordinates projects that have positive impact on employees’ well-being and company’s financial status.

Professional Skills

Excellent analytical skills; commitment to continuous process improvement; effective planning, researching, scheduling, strong communication and writing skills.

Leader, well-organized, meticulous, detail-oriented, helpful, friendly, positive demeanor, and professional manner.

Proactive and action-oriented working style, fulfills commitments and drives results especially when working on process improvement initiatives.

Team oriented player with a can do attitude that collaborates with, encourages, and brings out the best in others. Recognizes and appreciates the contributions of others, improving overall team morale.

Organization and Planning (accountable, responsive, proactive, takes initiative, anticipates needs, course corrects, follows CG standards/best practices).

Evangelizes process and promotes learning opportunities to maximize knowledge transfer and proficiency.

Expert knowledge of Agile Software Development/Methodology.

Knowledge of JIRA, Confluence, Microsoft Project, PPMC. Mindjet/Mindmap, Hexawise, SeeNowDo, HP Quality Center, Secure FX, Secure CRT, Microsoft Office, Visual Studio, Rapid SQL, SQL Server 2000, PVCS, LoadRunner, PowerTermLite, Test Cases Management, Bug Logging Tool, Mercury Quality Center, Sybase SQL Advantage, Embarcadero Rapid SQL, Lotus Application, Cross Database software, Compare It!, TestLink, Trello, Perforce, QTP, SharePoint, Beyond Compare, and Silk Automation.

Experience

Blended role: Quality Engineer IT/ Program Management Office Associate August 1, 2017 – Present

Capital Group, Irvine, CA

Works with management team to prepare project related materials, metrics, and presentations.

Monitors, tracks and reports on projects, including scope and requirements, time tracking, issues log, budgets (Budget Reconciliations) and schedules.

Creates and maintains project tracking, facilitates communication between teams and ensures project is on schedule.

Analyzes progress against the schedule and escalates key issues and risks.

Tracks issues to resolution including defects that are aging.

Prepares key project-execution documents (e.g. status reporting, budget variances, updating weekly report on confluence and PowerPoint by consolidating status from different teams).

Reports progress using data for accuracy and completeness.

Coordinates project related meetings including scheduling and agendas (Provide the meeting minutes and follow-up action items after weekly QM Anchor meeting, and solicit and provide topic/agenda from the QM anchor for the QM Anchor meeting).

Reports appropriate messages and level of detail in communication with team.

Quality Engineer IT January 1, 2016 – August 1, 2017

Capital Group, Irvine, CA

•QM Anchor on multiple projects - Led and managed overall test execution for multiple work efforts leveraging QM standards and navigated through challenges/issues (e.g. environment challenges, cost/value assessments, integration/performance resources/schedules, test design, dashboards, summary reports).

•Creates and manages System Test Planning & Execution and Status Report.

•Defect Coordinator (e.g. prioritize and manage the defects to be addressed, ensuring timely and accurate resolution).

Senior Quality & Service Management Analyst May 5, 2008 to December 31, 2015

Capital Group, Irvine, CA

Primary responsibility is to provide Quality Management and testing services for various systems and applications by being the main liaison between technical teams and business users to identify testing needs and ensure quality test plans.

Created the following processes/documents: Metrics Management, Root Cause Analysis, Test Case Management, Defect Management, Risk Based Testing, Quality Gates, Testable and Traceable Requirements, GUI Checklist, Subscriber Process, STS Testing Life Cycle/QA Process Workflow, Onboarding Checklist, Feedback Survey or Evaluation, Statement of Work, Defect Detection Percentage (DDP), User Acceptance Test Plan (UAT) and Production, Project and Product Test Approach, Execution Dashboard, Working Model for Onshore and Offshore.

Oversee the preparation of test data and readiness of test environment prior to test execution.

Publish and communicate effective test metrics that enable informed decision making.

Participate in the evaluation and recommendation of testing tools and approaches that align to emergent technology adoption.

Leads the development of test approaches, estimates and plans for complex integrated systems, and drives successful execution to ensure end result aligns with business need in collaboration with other ITG teams (i.e. architecture, information management, business, and development teams).

oEnsures delivery of testable and traceable requirements and effectively applies appropriate testing techniques to ensure comprehensive end-to-end testing.

oGathers input and applies technical and domain expertise to create test approaches and plans.

oPresents and seeks approval for complex test approaches and plans.

oPrepares test data and ensures readiness of test environment prior to test execution.

oManages and participates in test case development, test execution, defect triage, and resolution.

oPublishes and communicates insightful test metrics that enable effective decision making around quality. Manages issue escalation process.

oMakes recommendations regarding delivery quality and influences the business in implementation decisions.

Leads the adoption and consistent usage of industry-standard and emergent quality processes and tools.

oParticipates in the evaluation and recommendation of testing tools and approaches that align to emergent technology adoption.

oProactively analyzes and identifies trends and makes recommendations that result in quality improvement.

Influences adoption of quality practices and techniques.

oProactively engages with development teams to promote prevention of defects early in project/development lifecycle.

oLeads and applies complex risk-based, structured, exploratory, and non-functional (i.e. performance, automation, security) testing techniques to develop a holistic test strategy that best meets the needs of the business.

oParticipates in vendor quality assessment and collaborates with third-party vendors on various testing activities, e.g. ensuring adherence to appropriate testing techniques.

Senior Software QA Engineer, September 2005 to May 2, 2008

Nexa Technology, Irvine, CA

QA Team lead: coordinated QA requests and tasks, reviewed and validated test requests, assigned testing tasks, and coordinated with Developers and Project Managers.

Mentored other QA engineers in the use of testing methodologies, QA procedures, and tools.

Selected to be the sole non-management member of the Process Committee, a group tasked with defining new Engineering processes to ensure completeness of design, testability, and good planning.

QA Software Test Engineer, March 2003 to January 2005

America Online, Irvine, CA

Team lead for You’ve Got Pictures Web and Client Product.

Identified and advocated QA testing standards, SOP, and process.

Education

California State University, Dominguez Hills

Bachelor of Science

Major: Computer Science

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