Admin Assistant/ Office Assistant / Bilingual Clerical
Resume:
ADELA CAMPUZANO
*********@*****.***
PROFESSIONAL SUMMARY
Experienced professional as an Administrative Assistant, Customer Service Representative, and Clerical Agent. Have dynamic ability to relate to a diverse population being bilingual, able to read, write, and speak, Spanish. Work well under pressure in multi-task administrative environments. Dependable and punctual with time management skills to meet deadlines. Known for details and strong work ethic. Practiced discretion when handling confidential data. Experienced with diverse computer skills. SKILLS
Spanish Bilingual
Administrative
Excellent interpersonal
Skills
MS Word
Excel
Outlook
Quick Books
Smart Sheet
Win Team
Estimate Rocket
EXPERIENCE:
JG Shell Inc. Pompano Beach FL
Admin Assistant 04/2017-01/2018
Assisted in obtaining subcontractor and vendor lien releases on a monthly basis.
Managed hotel reservation for employees laboring in remote areas
Coordinated with field superintendent and hotel manager on a weekly basis
Received weekly hotel billing and verified hotel nightly rates and length of stay
Maintained and file record of sub-contractors account payable.
Helped in HR as needed for employees records and documents updates
Maintained the daily running of office housekeeping and office supply
Tracked inventory of small job tools purchased and update spreadsheets.
Handled office general mail including scanning and filling of mail.
Alfa and numerical filed.
Used of Spanish/English skill as needed when answering the phone. Spencer Services Brooklyn NY
Bilingual Sec 01/2014-10/2016
Functioned as a fluent Spanish translator of legal documents
Rendered excellent customer service and communication skills under pressure providing friendly and professional assistant to customers regarding auto insurance, DMV questions
Handled account receivable and general office administration assistance.
Heavy use and knowledge of Microsoft Office
FEMA Forest Hill, NY
Local Hire Chief Financial Office Assistant 12/2012-10/2013
Assisted the IWMO Liaison ensuring staff would be deployed under their Former Qualified Status job title
Educated staff on how to move from Trainee to Qualified status
Prepared daily accountability report for leadership
Abstracted information from various reporting database to compile statistical info on course to be delivered by Training Unit lead
Researched RSV program, and manage Point Of Contact
Attended leadership meeting for minutes notes
Adela Campuzano 347-***-**** *********@*****.*** Page 2 Cargo Airport Service -JFK Airport Queens, NY
Freight Agent 12/2006-11/2012
Mastered inbound/outbound cargo documents preparation under a strict time frame
Rendered effective and friendly service to consignee, brokers, freight forwarders, and to a diverse population
Knowledgeable of US Custom laws, requirements, and dangerous goods
Assisted in inbound pick up and deliveries through system, tracing shipments and rate quotes and
maintained excellent customer service skills under pressure
Documented delivered freight and retrieve information from CFIT and AMS software programs
Knowledge of freights AMS releases, transfers, and airway bill nomination Trailblazer-Medicare Richmond, VA
Claim Analyst 06/2003-10/2004
Screened researched and continually data entry Medicare part B claims
Knowledgeable of reimbursement operations and procedures
Resolved edits, imaged optical and electronically suspense claims
Excellent communication with agents, attorneys, medical providers, and other insurance companies to determined coverage
Attended seminar/training/meeting to review policy provisions
Data entry and billed insurance claims, knowledge of claims financial and medical status EDUCATION
Associate Degree, Secretarial Science and Business Administration. Borough of Manhattan Community College (BMCC), NYC, NY
Certifications & Training
QuickBooks Level 1 & 2, Certificate of Completion PC Professor, Boca Raton, FL March 2018
MS Word Level 2 & 3, Certificate of Completion PC Professor, Boca Raton, FL April 2018
Excel Level 3, Certificate of Completion PC Professor, Boca Raton, FL April 2018
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