MYRA HOLLOWAY

**** ******** ** 404-***-****

Marietta, Georgia 30062 ac53kv@r.postjobfree.com

HUMAN RESOURCES TRANSFORMATION LEADER

Specialist in the Creation and Implementation of Innovative HR Programs

DYNAMIC AND HIGHLY SKILLED STRATEGIC HR LEADER credited with building and leading collaborative teams in delivering innovative human capital management solutions. Career expertise in designing and launching programs to enhance corporate culture, improve employee performance while optimizing organizational performance. Highly skilled in mentoring, coaching and integrating diverse teams such as digital/technology around a common vision.

Key areas of expertise include:

Global/International HR Leadership

Talent Acquisition

HR Consulting

Client Relationship Management

Talent and Succession Management

Leadership Coaching and Counseling

Team Transformation

HR Business Strategist & Implementer

HRIS Technology Solution

Employee and Labor Relations

Negotiation and Conflict Resolution

Effective People Management

PROFESSIONAL EXPERIENCE

CAREFIRST BLUECROSS BLUESHIELD, Washington DC

Director of HR Consult/Operations 2010 - 2018

Selected to lead and direct a HR team of 12 in strategizing and implementing world-class HR programs such as: talent acquisition, employee relations, performance management, workforce development, employee engagement, wellness and training functions for a 600 to 1000 employee workforce.

Launched an employee engagement initiatives that resulted in 20% increase in the business unit’s associate satisfaction survey scores.

Introduced and implemented highly successful HR programs to a 500 employee based technology workforce that resulted in a 10% improvement in their employee morale along with efficiencies within the HR practices and guidelines.

Championed partnerships with senior leadership to facilitate strategic oversight of all HR initiatives which resulted in business units meeting their organizational goals.

Developed and implemented a sales incentive strategy that transformed the team to become highly productive and innovative which resulted increase access to government agencies for marketing the organization’s products and services.

Director of Sales and Marketing

Created and maintained a client relationship with the Office of Personnel Management (OPM), a government agency that resulted in $2.9m service charge award to the company’s bottom line.

Developed and implemented a metric driven sales model which increased individual accountability resulting in a 15% enrollment growth.

The Georgia Department of Human Resources, Central State Hospital, Milledgeville, Georgia

Regional HR Director 2007 – 2010

Directed a team of 12 HR professionals who served as proactive HR strategic business partners to the CEO, senior management team. Responsible for managing all human resource functions for Central State Hospital and Department of Family Children Services at three different locations.

Created recruitment model and talent pipeline that increased position time to fill within 14 days.

Successful led and delivered HR programs such as: performance management, employee/labor relations, and onboarding of new hires, training and development facilitation, and recruitment and retention of over 2,500+ employees.

Directed and provided strategic leadership for all human capital and HR related projects. Led and maintained information gathering and implementation efforts for projects plans.

Effectively managed a team which delivered expert advisory services, information and assistance in important areas such as benefits, compensation, payroll, and transactions.

Myra Holloway page 2

Heifer International, Little Rock, Arkansas

Vice President of Human Resources 2005 – 2006

Directed a team of 10 HR professionals who delivered HR strategic business advice and support to leadership and staff in all areas of human resources management and programs located in multi-state offices and 17 international offices in Africa, Latin America, Asia and Central Eastern Europe.

Strategically directed the global human resources infrastructure comprised of 500 domestic and international employees which resulted in continuous funding from the government.

Implemented and led a global HR compensation and benefits study with establish job families and salary ranges for all positions in 17 country offices.

Developed and facilitated performance management system and training for managers; directed salary administration, recruitment and retention, personnel transactions and multiple benefits programs and HR’s annual budget.

Established HR metrics that provided insight and guidance to senior leadership to address staff accountability and organizational effectiveness.

Saved thousands of dollars in legal fees and potential litigations by successfully managing numerous domestic and global staff relation cases.

CARE USA & International, Atlanta, Georgia

Director of Human Resources 1998 - 2005

Reported to SVP, directed a team of five HR professionals who executed day-to-day HR operations. Implemented HR programs, initiatives and projects in corporate headquarters, US field offices and offices in over 50 countries.

Spearheaded new HRIS implementation project resulting in a 30% increase in management usage.

Developed and executed departmental strategic plans for the use of all HR operational functions within the organization, and recommended changes to HR senior leadership to ensure maximum efficiency, effectiveness, and productivity.

Directed and managed the following compliance and audit programs: Affirmative Action and EEO programs, and Office of Federal Contract Compliance (OFCCP) Audits.

Developed and led financial planning processes of multiple complex budgets over $4 million dollars.

Served as a liaison between internal and external legal counsel regarding complaints, allegations, associate relations investigations, and restructuring efforts.

EDUCATION

MBA, Business Administration, University of Georgia, Athens GA

MS, Organization Management and Human Resources, Troy State University, Atlanta, GA

BS, Business Education, East Carolina, Greenville NC

TECHNICAL SKILLS

MS Office Suite, including Visio; PeopleSoft; Lawson; HR Ultimate and Oracle Enterprise.

ADDITIONAL CREDENTIALS & AFFILIATIONS

Affiliations: Society of Human Resources Management Association, 2018

Women Leadership Program, Executive Education - Yale School of Management - 2017

Executive Presentation Training for Leadership – Harvard University - 2016

Board Member, Young Women’s Christian Association (YWCA) – 2014 - 2015

Certified Trainer, Leader Organizational Transition – 2013

Certified Trainer, Coaching Tips II – Center for Management and Organization Effectiveness – 2010

Certificate – Strategic Leadership for Women in Human Resources - Simmons School of Management – 2004

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