Customer Service High School

JM

OBJECTIVE

Able to uphold high standards of

customer service and

professionalism whilst adhering to

a company’s regulations and

procedures. Now looking for a

suitable position with an

ambitious and reputable

company.

SKILLS

Clear and confident telephone

manner

Friendly manner

Attention to accuracy and detail

Customer service

Professional

Personal

JANENE MANOR

1468 92ND STREET NEW RICHMOND, WI 54017

+1-715-***-**** ***********@*****.***

WORK EXPERIENCE

GREAT NORTHERN CORPORATION Chippewa Falls, WI

Commercial Account Coordinator November 1999 – Present

• Excellent interpersonal, verbal and written communication skills used for order taking and order entry while also managing customer’s inventory levels during the daily 25+ phone calls

• Resolve customer issues by providing solutions, recommendations and product information with a sense of urgency, positivity, and empathy to ensure member retention and satisfaction

• Met with a group of eight co-workers twice a week to develop techniques to help streamline the front-end ordering process

• Tailored my communication to meet customer needs in an efficient, professional, and exemplary manner whether via phone or email EDUCATION

NORTH HIGH SCHOOL Eau Claire, WI

High School Diploma June 1977

VOLUNTEER EXPERIENCE

CHIPPEWA FALLS SENIOR HIGH SCHOOL Chippewa Falls, WI Extravaganza Fundraiser Volunteer November 2016 – November 2018

• Attended weekly meetings to coordinate the various silent auctions, standalone auctions, and other numerous games for the Chi-Hi booster club’s largest fundraiser which raised approximately $118,000 annually

• Acted as the main check-in advisor on the night of the event, verifying the attendees’ numbers, handling wrist bands, checked for door-prize winners, and confirmed early ticket purchases

JM JANENE MANOR

1468 92ND STREET NEW RICHMOND, WI 54017

+1-715-***-**** ***********@*****.***

REFERENCES

TRAVIS TORKELSON 715-***-****

Previous Supervisor of GNC Warehouse ******.*********@*****.*** Currently Co-Owner of Chippewa Pallet

18517 74th Ave

Chippewa Falls, WI 54729

DIANE BENITZ-YOUNG 651-***-****

Previous Buyer for Creative Lab Inc. *****.********@*****.*** 8238 Henslowe Ave South

Cottage Grove, MN 55016

TERRY OANES 262-***-****

Buyer for BCS Automotive ******@***********.***

N19636 County Road DD

Ettrick, WI 54627

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