Customer Service Data Entry

Deborah Tesseniar

**** ***** ** *** * Menasha WI 54952 920-***-**** ***********@*****.***

Professional Experience

Microsoft Word/Excel

Department Manager

Customer Service

Trained New Staff

Detailed Oriented

Warranty Claims

Google Docs

Lotus Notes

Data Entry

Quick Study

Payroll

Work Experience

Warranty Administrator 01/2008 – 01/2018

Bergstrom Automotive, Neenah, Wisconsin

Performed payroll processes, multiple types of reports for the service managers and performed accounting adjustments and documentation

Processed Warranty Claims for multiple Dealerships with the organization. (Processed for GM, Infiniti, Chrysler, Saab & Fiat)

Worked with multiple Dealership Service Managers to insure correct documentation and training had been performed

Assisted in training new employees and participated in training from the Manufactures

Data Entry 06/2006 – 06/2007

BIDRX, Oshkosh, Wisconsin

Handled mailers for promotions, answered phones and responded to any inquiries about the organization or any processes performed by the business

Uploaded information for the incoming Pharmacies for the BidRX system

Processed orders for those pharmacies and bids on prescription orders

Commercial Collateral Documentation Specialist 10/2001 – 01/2006

US BANK, Oshkosh, Wisconsin

Processed Commercial Loans to ensure all collateral documents for those loans were present and accurate

Performed data entry for loans and maintained physical records for security filings

Handled communications from multiple branches throughout the US Bank organization

Made inquiries and research for those branches concerning documentation

Military Service

United States Navy, Aviation Maintenance Administrator

Technical Librarian Certification, Military Technical Librarian School

Aviation Maintenance Administration Certification Military “A” School

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