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Customer Service Manager

Location:
Virginia Beach, VA
Posted:
July 01, 2018

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Resume:

MARILYN FRIED GARFIN

**** ******* **** ****., ***. 221

Virginia Beach. VA 23464

757-***-****

***********@*****.***

Extensive experience in debt collections, customer service, general office work, advertising/marketing, and restaurant/catering operations. I have owned and operated several highly successful businesses in the area.

PROFESSIONAL EXPERIENCE

Credit Collections Specialist, Naval Clothing, Grand Furniture, Tidewater area 1963- 1975

Assistant Credit Manager, DePaul Hospital, Norfolk, Virginia - 1975-1979 Owner and Operator, New York Delicatessen, Portsmouth, VA. 1976-1986 Owner and Operator, Intermission Restaurant, Norfolk, Virginia - 1986-1993 Chief Executive Officer, Stan Garfin Publications, Inc., Virginia Beach, Virginia 1993- 2016

SKILLS

Handled, via phone and correspondence, delinquent accounts working with patients, advertisers and insurance companies

Provided customer service regarding collection issues Processed necessary paperwork for court actions

Goal Oriented

Excellent written and verbal communication abilities Ability to prioritize and manage multiple responsibilities Interviewed and hired new employees

Supervised staff of 23 employees

Acted as official greeter

Coordinated food orders and assessed and monitored weekly inventories Created and Developed menus

Handled advertising and marketing for large, highly successful restaurant Sold advertising for a direct mail quarterly magazine which reached 32,000 local homes per quarter

EDUCATION

Granby High School, Norfolk, Virginia - 1962

William and Mary- Norfolk Division, Norfolk, Va. 1962-63



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