Active Directory Software
Resume:
LUIS PRESCOT
Tucker, GA. *****
Cell: 404-***-****
***********@*****.***
INFORMATION TECHNOLOGY
PROFESSIONAL
Outstanding Computer Application, Configuration, & Troubleshooting Skills. Strong Organizational-Leadership & Customer-Service Skills. A Result-Oriented systems engineer with extensive experience with the hardware and software aspects of the technical field. Also Posses the Communication skills necessary to work in a Team-Oriented environment.
Technical Experience
Certificates: MCP. CCNA, CCNP : CSCO11386117.
Operating Systems: Windows 8, 10 Unix, Linux Cisco IOS
Programming Languages: C, Java/J2EE, C#, PowerShell, ASP.NET PHP, JavaScript, CSS
Databases: SQL, PL/SQL, JDBC, Informix, Oracle.
AREAS OF STRENGTH
Problem Solving MVC Analysis
Computer Systems Network Engineer
Technical Support Help Desk
QA Analysis Computer Programming
Professional Experience
Norfolk Southern Corporation in Atlanta, GA.
Network Serv. Admin. May 2012 – March 2018
Performing Security updates of McAfee DAT files on PCs. Adding/Removing Trust Relationships from PCs, on The Network Domain, which do not meet Security Standards. Troubleshoot various Hardware / Software issues on PCs. Checked Active Directory to Add/Remove user rights. Wrote Batch Scripts to map user drives. Responsible for troubleshooting network related issues like LAN / Wireless connections. Responsible for configuring Mobile Phones to Synch with Corporate emails. Worked on script to automate installing Smartview / PRL software on the RIT device. Determined root cause, when devices were not connected to the network. Primarily used Network Sentry/NAC to Add/Remove, devices from having access Sensitive Data within the Network. Also used HP Service Manager to view the network, and work tickets.
Various Projects:
Wrote a PowerShell script to automatically install software applications and patches onto User’s PCs.
Wrote PowerShell script to find machines loaded with old version of software, and update them
to the latest versions.
RIT device Admin. May 2011 – May 2012
Worked as a member of the team responsible for maintaining RIT (Remote Intelligent Terminal). This included Troubleshooting any related Hardware/Software issues on the device, as well as any network related issues connecting to LAN/wireless. Worked to develop script to automate determining which network adapter the device was using at the moment to connect to the network (Wireless/LAN). Read Log files to determine root cause for faulty devices. Updated devices with latest Mcafee dat files, with latest Virus definitions. I was also responsible for ordering replacement parts, and services for the RIT devices.
IBM / Lenovo in Atlanta, GA.
Networking/NOC Analyst Dec. 2007 – May 2011
Worked independently on various projects configuring, and troubleshooting 3700 series Cisco routers, and switches. Worked with various routing protocols such as Ripv2, OSPF, EIGRP, and BGP. Worked with Fram-Relay setup on routers. Optimized converged networks by configuring various QOS policies, and setting-up VPN tunnels. Also experience working with Ciscoworks software tools. Used Netcool to view the Network. troubleshooting software or hardware related issues concerning windows XP, Vista, and Windows 7, TCP/IP, DHCP, DNS, 3G, 4G, GSM, CDMA and other related networking technology, and coming-up with a viable solution. Responsible for configuring wireless setup of 802.11 abgn, and Air card devices for Tablet PCs and install any necessary updates such as McAfee and other virus protection software. Responsible for ordering replacement parts and services for these PCs. Working experience with various incident management systems such as IBM's ICBM.
Georgia Pacific Corporation in Atlanta, GA.
Georgia-Pacific is one of the world's leading manufacturers and marketers of tissue, packaging, paper, pulp, and building products and related chemicals.
Network Analyst March 2006 –August, 2007
Worked independently and as a team member providing quality 1st, and 2nd level support of remote users in a large enterprise organization concerning problems related to Windows XP, Vista, Ethernet based TCP/IP, DHCP, DNS, DSL and other networking technology. Troubleshooting and remotely configuring mobile hand held devices. Performed password reset, and account setup with MS Windows Active Directory Management/Group Policy Objects. Troubleshooting various Microsoft outlook issues. All incidents managed through use of Clarify management system.
Java Programmer Analyst February, 2007 - August, 2007
Worked with various applications. Creating java, and javascript, and XML code that manipulated text, retrieved/restored data from an Oracle database. The information is used to create a work order request where alerts are sent-out to those concerned that either a server, or an application has malfunctioned.
Sage Software in Atlanta, GA.
Sage Software created and sold small business accounting software. Most notable was Peachtree Premium Accounting.
Help Desk Analyst Oct. 2005 - March 2006
Worked independently and as a team member supporting remote users troubleshooting issues related to Peachtree software, which entailed working with customers to solve various programing errors, environmental conflicts, and functionality issues.
FlatRate Moving in NY City.
One of the largest moving companies in New York City.
Foreman/Mover Nov. 2001 - Oct. 2005
Worked as a foreman, and driver of a 20ft. truck, and was in charge of groups of up to 5 individuals that planned/carried-out large moves within the city, and neighboring states.
Tensor information Systems in Fort Worth Tx.
Tensor Information Systems developed interactive websites on a large scale for Federal departments like the US. Postal office, and the Department of Defense.
Java Programmer Analyst Jan. 1998 – Jan. 2001
Worked as a consultant on large-scale projects, developing through the full life cycle of different java components. Instructed non-technical users on how the different components of the project worked together. Worked countless hours as a team member to insure that deadlines would be met. Developed a prototype Wireless application that would be used to extend a regular Internet application.
Was part of a development team lead by Apple that developed a project initiated by the department of defense in order to build a single integrated health record for all DOD employees where a web browser were to be used as the front-end, with java code in the middle tier accessing a database of health care records.
Education
University of Texas at Arlington – Arlington, TX
Bachelor of Science – Electrical Engineering
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