Customer Service Sales

CAREER OBJECTIVE

BEHAVIORAL SKILLS AND ATTRIBUTES

EXPERIENCE

EDUCATION AND ADDITIONAL SKILLS

KIM MCHUGH

**** ********* ***, ******, ** 28110 H: 704-***-**** ***********@***.*** Self- motivated individual seeking a position that will enable me to use my office administrative background to complement an existing organization's mission statement.

(PERSONALITY): Reliability/

Trustworthiness/ Patience/

Attitude/ Enthusiastic

Team Player

Orgnaizational

Able to listen, hear the other

person

Ability to mediate disputes

Customer service oriented

08/2016 to 10/2017 Office Administrator

Eastway Lock & Key, Inc. - Charlotte, NC

Responsibilities included management of the A/R ledger, collections, scheduling appointments, filing, working with sales department to order supplies. 09/2012 to 03/2015 Office Administrator

BTR Roofing - Charlotte, NC

Responsibilities included management of the A/R ledger, collections, scheduling appointments, tracking and timely ordering of inventory, reception. 08/2007 to 09/2012 Front Desk Clerk/ Sales Associate Hilton Garden Inn Charlotte Pineville - Pineville, NC Welcomed guests upon entry to the hotel, assisted with check in and check out. Answered phones, booked reservations, respond to emails and electronic reservations. Kept records of occupied rooms and guests' accounts. Prepared check out receipts and collected payments from departing guests. Assisted the sales department with corporate functions and blocking of rooms. 07/2002 to 08/2007 Front Desk Clerk

Courtyard by Marriott Charlotte Matthews - Charlotte, NC Welcomed guests upon entry to the hotel, assisted with check in and check out. Answered phones, booked reservations, respond to emails and electronic reservations. Kept records of occupied rooms and guests' accounts. Prepared check out receipts and collected payments from departing guests. 10/1999 to 07/2002 Sales Associate

Ann's Hallmark - Pineville, NC

Provided excellent customer service. I was responsible for designing and organizing display windows, shelves and store aisles. I was also a key holder to the store safe and in charge of ordering merchandise. 1999 Providence High - Charlotte, NC, United States Microsoft Word and Excel

Contact this candidate