DONISHA R TILLMAN

**** **** ******* **. #****, Chandler, AZ 85286

Cell: 602-***-****

ac53hp@r.postjobfree.com

PROFESSIONAL BACKGROUND

To find an avenue where I can further my potential as a health care provider and to apply and expand my knowledge and skills as a Lead Behavioral Health Technician. SKILLS AND QUALIFICATIONS

Excellent Customer service skills and writing skills Billing and ISP Meetings for the state department Provides mental health services for children and Behavioral Health Technician Training adults CPR Training

Record keeping and Behavioral Health Basic First Aid Training and Mental Health First Aid Documentation Article 9 Training

Meal preparation and Planning A.E.D Training

Medication administration Nonviolent Crisis Intervention (CPI) Computer Literate

PROFESSIONAL EXPERIENCE

CRISIS RESPONSE NETWORK

Phoenix, AZ

Dispatcher

-Relias Trainings 10/2016 to Current

-Handling Inquiries and Request from Police and Fire

-Coordinating and dispatching Mobile Teams with Terros and Empact

-Coordinating and dispatching Comtrans, Ambulance and Domestic Violence Transportations

- Coordinating and dispatching Banner Transportations

-Verifying Documentation with AHCCCS, MMIC, AND AETNA

-DCS Rapid Responses - Facilitating, Dispatching and Reporting

-DCS Crisis Stabilizations - Facilitating, Dispatching and Reporting

-Dispatching for Central and Northern Arizona Foster Care Line

-Dispatching for Native Youth Supportive Line

-Northern AZ DCS Urgent Response

-Coordinating Northern AZ HCIC, Face to Face with Hospitals etc...

-Coordinating and Dispatching Mobile Teams for Northern AZ

-Coordinating Lunches for Comtrans

-Working with Daily Schedules

AMERICAN FOCUS CARE

Phoenix, AZ

Behavioral Health Provider 01/2011 to Current

-Attend ISP Meetings

-Attend to IEP Meetings

-Behavioral Goal Planning

- Responsible with assisting Goals and Documentation

-Assess and Evaluates Clients with Progress

-Facilitates activities

-Assists with Medication Preparation

-Meal Preparation

-Assist with Dressing and Bathing

BANNER HEALTH STAFFING SERVICES

Mesa, AZ

Behavioral Health Technician 10/2015 to 10/2017

-Delegate tasks for Behavioral Health Technicians

-Ensuring assignments were completed

-Assist with Admissions and Discharge

-Assist patients with ADLs -Psychiatric Department

-Responsible for Behavioral Health Documentation -ICU Department

-Assess and Evaluates patients progress -Emergency Department

-Accuchecks, Vital Signs -Tele Observation Department

-Facilitate activities for patients -Oncology Department

-Implement Special Treatment plan and Special Behavioral Plan OASIS BEHAVIORAL HEALTH HOSPITAL

Chandler, AZ

Lead Behavioral Health Technician 10/2014 to 10/2016

-Coordinates with Nurse Supervisor

-Attends Supervisor meetings to Advocate for Behavioral Health Technicians

-Delegate tasks for Behavioral Health Technicians

-Ensuring assignments were completed

-Assist with Admissions and Discharge

-Assist patients with ADLs

-Responsible for Behavioral Health Documentation

-Assess and Evaluates patients progress

-Accuchecks, Vital Signs

-Facilitate activities for patients

-Implement Special Treatment plan and Special Behavioral Plan HAVEN SENIOR HORIZONS

Phoenix, AZ

Lead Behavioral Health Technician 04/2013 to 10/2014

-Delegate tasks for Behavioral Health Technicians

-Ensuring assignments were completed

-Assist with Admissions and Discharge

-Assist patients with ADLs

-Responsible for Behavioral Health Documentation

-Assess and Evaluates patients progress

A SPECIAL CONNECTIONS

Gilbert, AZ

Supervisor Behavioral Health Adult Program 04/2011 to 08/2013

-Worked closely with the Clinical Manager for performing day-to-day activities

-Handled the tasks provided services to the clients enrolled in the adult department

-Responsible for providing program oversight and clinical supervision like adult services, contract compliance of the adult records and employee files

-Worked with private agencies and various government officials to provide individual services for clients (DDD, Respite, Habilitation, Behavioral Coaching, Transportation, Attendant Care)

-Performed duties under the instructions of the Clinical Manager (Payroll, Client Objectives, Inquiries with bringing in new clients)

ARIZONA CARE PROVIDER

Phoenix, AZ

Behavioral Health Provider 08/2008 to 02/2011

-Attend ISP Meetings

-Attend to IEP Meetings

-Behavioral Goal Planning

- Responsible with assisting Goals and Documentation

-Assess and Evaluates Clients with Progress

-Facilitates activities

-Assists with Medication Preparation

-Meal Preparation

-Assist with Dressing and Bathing(if needed)

EDUCATION AND TRAINING

SOME COLLEGE UNITS : GENERAL STUDIES 2011

Phoenix Community College, Phoenix, AZ

HIGH SCHOOL DIPLOMA: HONOR STUDENT 2006

Wayzata High School, Wayzata, MN

CURRENT : HEALTH CARE ADMINISTRATIVE AND MANAGEMENT 2018 Phoenix Community College, Phoenix, AZ

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