Special Education Front Office

KENDAL A. KNOWLES

*** ********** *******

Nassau, Bahamas

242-***-****(C) 242-***-****(H)

E-Mail **************@*****.***

OBJECTIVE:

To secure a position a Management Position within your establishment; where I may fully utilize my leadership qualities, analytical skills and my experience in hospitality food & beverage.

EDUCATION:

Government High School 1976-1979

N.G.M. Major All Age School 1972-1974

Uriah McPhee Primary School 1970-1972

EXPERIENCE:

Willard Newbold Hall of Games 2005 – Present

Supervisor

Make certain the establishment is always maintained and in order for the days business

Ensure accurate float for the day and responsible for revenue count

Responsible for payroll/account payable

Supervise all employees including maintenance and security

Atlantis International 1991-2004

Captain Rotated as Opening Captain

Supervise a three member station (bus person, waiter and captain)

Take drinks and food orders from guest and forward to the waiter.

Supervise guest relations and monitor the station at all times.

Trained new bus persons and waiters.

Respond to customers complaints.

Opened and closed restaurant.

Maintain daily log of total sales and labor cost.

Take inventory and prepare a purchase orders.

Reviewed the day’s menu and specials.

Waiter/Assistant Captain 1986-1990

Serve food and drinks to guest and assist captain with food preparation and guest checks

Law Clerk 1983-1986

File documents

Process server and serve summons for court hearings

Prepare papers in office for court hearings

Accomplishments:

2013 Bahama Host Program Session #145

1996 Bahama Host Program Session #245

1990-1992 Atlantis University – Educational Institute of Managerial Studies

Certificate of special education in Front Office Procedures, Accounts I & II, Law, Hotel & Motel Security and Housekeeping

1991-1994 Atlantis University Correspondence Course Managerial Diploma in Hotel Management

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate