Jennifer Jones
**** ******** ****, ********, ** 53532 * C: 608-***-**** * *******@*****.***
PROFESSIONAL OVERVIEW
Meticulous Executive Assistant, excellent at juggling multiple tasks and working under pressure. Professional, multi-talented, detailed orientated problem solver with more than 17 years of management support with the ability to successfully interact in a diverse office environment. Proficient and easily adaptable to fast-pace changes, strategies and technologies with exceptional communication skills including strong decision making abilities. Extremely dedicated, goal driven, and committed to confidentiality.
KEY SKILLS
Soft skills Hard skills
Project Management Microsoft Office Suite
Team Leadership Adobe Suite
Adaptability Go-To Meeting
Process Implementation E-Learning
PRIOR WORK EXPERIENCE
COLDWELL BANKER RESIDENTIAL BROKERAGE Broker Associate
Aug. 2017 – Apr. 2018
Communicated with clients to understand their property needs, managed contract negotiations, and all other aspects of sales to finalize purchases and exceed customer expectations
REMAX Office Administrator
Feb. 2017 – Jul. 2017
Interacted with a team of 24 real estate brokers managing client contract activities resulting in same day commission compensations
Served 50-100 customers, vendors and professional services personnel per day via Showing Time leading to a 7% increase in property views and inspections
Processed accounts receivable and accounts payable to insure proper bank reconciliation daily
Drafted E-blast copy for daily new property listings sending to over 8,000 real estate agents in 5 counties
UNITY OF MADISON Project Coordinator - Remote Independent Contractor
Feb. 2016 – Dec. 2016
Designed weekly presentations for member services detailing project scope, progress, and results
Kept projects on schedule by managing weekly deadlines and adjusting workflow as needed
Identified and suggested new technologies and tools for enhancing product value and increasing team productivity by 10%
STARK COMPANY – Real Estate Sales Agent
Jul. 2015 – Apr. 2016
Communicated with clients to understand their property needs, managed contract negotiations, and all other aspects of sales to finalize purchases and exceed customer expectations
MURPHY INSURANCE Executive Assistant
Dec. 2013 – Oct. 2014
Managed CEO’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips
Compiled and analyzed weekly sales and marketing reports ensuring accuracy for sales meetings
Created expense reports, budgets, and filing systems saving valuable executive time and creating office efficiency
Supplied sales and marketing support to a sales force of over 25 sales representatives
Coordinated customer visitations, company special events and other employee morale functions
THE WRC GROUP OF COMPANIES Business Systems Manager
Oct. 2008 – Oct. 2011
Initiated creative design for prominent online quoting system while managing implementation with overseas vendor increasing client quoting efficiency
Worked directly with top management executives to achieve new system implementation
Performed initial client assessment and analysis to begin research process
Assisted various business groups with document organization and dissemination during acquisitions
Implemented marketing strategies, which resulted in 9% growth of customer base
Facilitated “go-live” process and served as point of contact in on-going support after implementation
THE WRC GROUP OF COMPANIES Executive Assistant
Oct. 2000 – Oct. 2008
Arranged appropriate travel, agendas, necessary contacts, and company information for company executives
Coordinated meeting arrangements for Board of Directors, prepared and distributed Director meeting agendas
Developed and managed multiple corporate websites enhancing new products
Designed corporate marketing literature and newsletters for circulation
Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events with a savings of over 14%
Performed research, data collection, and report compilation including agent specific commissions
Administered monthly E-mail marketing campaigns to promote and boost corporate profits
EDUCATION
Van Education Center Mar. 2017 – Aug. 2017
Acquired Colorado Broker Associate License
Wisconsin Real Estate National – Jan. 2015 – Jul. 2015
Acquired Wisconsin Sales Agent License
Madison Area Technical College Aug. 2002 – Dec. 2012
Business Management Course
Fundamentals of Business Writing at the Workplace
Associate in Insurance Services Dec. 2000 – Aug. 2003