ROGER FRALEY, JR.
** ******* *****, ***********, **** Virginia 25404
304-***-**** – *********@*******.***
Objective: Seeking a position at your company.
SUMMARY OF SKILLS
Almost 3 years’ experience in warehousing
Able to drive forklift
Able to drive electronic pallet jack
Able to load, unload and close trucks
Able to lift heavy materials
Able to properly store material at warehouses
Able to work with vending machines, tin materials
Able to do monthly inventory
7 years combined experience in Customer Service/Service Operations/Retail Sales
Excellent verbal and written communication skills and ability to communicate
Works well independently and in a team setting
Enthusiastic, self-motivated individual that reaches and exceed goals
Proficient with Microsoft Suite: Excel, Outlook, Word, Power Point
Coursework centered around Apple and Microsoft applications
2 years working with handicapped children
PROFESSIONAL EXPERIENCE
Item America, Hagerstown, Md (2016-2018)
Distribution center for metals needed in building and construction materials.
Warehouse Worker
oSit down forklift driver, stand up forklift driver, electronic pallet jack driver
oPull orders
oLift heavy metals
oBuilt LTL sleds
oLoad and unload trucks
oMonthly inventory using bar code scanner
Home Depot Distribution Center, Winchester, VA (2015)
Distribution Centers play an essential role in The Home Depot's network of 70+ North American facilities receiving and shipping products to more than 2,000 stores.
Warehouse Worker
oLoad and unload product from trucks
oPull orders
oSit down forklift driver, stand up forklift driver, electronic pallet jack driver
oClose trucks after product has been unloaded
oLift heavy objects
Heritage High School, Loudoun County Public Schools, Ashburn, VA (2012-2014)
High School in Loudoun County, VA
Teaching Assistant
Assist Special Education Teachers in the Handicapped Program
oHelp with teaching of handicapped students
oLift students that are unable to walk
oSupervise students during activities
oSupervise students during community service activities
First Data- Hagerstown, MD • (2011-2012)
Data Processing- One of the world’s largest providers of merchant processing services
Customer Service Representative
Assist Merchants with account and statement information
oProvide excellent customer service and escalate issues to the appropriate party when necessary
oCommunicate credits and debits as reported on account ledger via written and verbal communication
oAct as a liaison between merchant and servicing bank
oProcess merchant information while maintaining privacy and the security of sensitive information
EDUCATION
American Public University- Charles Town, WV
Coursework in History
Martinsburg High School- Martinsburg, WV
Graduated – May 2005
ORGANIZATIONS
Berkeley County Parks & Recreation
Assistant Basketball Coach, 11th&12th grade boys (2011-2013)
oCoordinates Practices and Games
oAssists Coach with drills and practice routines
oAssists players with fundamental development and life skills
Heritage High School Athletics
Assistant Girls JV Softball Coach (2012-2013)
oCoordinate Practices and Games
oAssist coach with preparation for upcoming games
oAssist coach with drills and practice routines