Administrative Assistant Manager

Patricia Ames 517-***-**** or 517-***-****

**** ***** ***** ******* *******, MI 49203 *******@*******.***

Personal Profile

Self-motivated, energetic, positive and a reliable employee who works independently and very well with others. I possess strong leadership and organizational skills, take direction well and direct efficiently; focused and determined to complete any task assigned in a timely and professional manner within the scope of clerical, secretarial and limited clinical duties. Communication is key in a successful work situation in order to enhance a successful workplace. I am a volunteer motivational speaker to the youth of Jackson County and volunteer my time with YMCA fundraisers and various high school/middle school projects. I have worked with people of all ages from many diverse backgrounds and consider myself easy to get along with and very approachable at all times . I have proven myself to be a loyal and committed employee.

Professional Experience

USRC Dialysis (formerly DSI) 01/10-Present

Administrative Assistant/Unit Secretary

Jackson, MI

My duties cover a wide range of responsibilities and change daily depending upon the needs of the patients and staff. Our clinic employs 22 workers, we have 28 dialysis chairs and run approximately 25-34 patients daily for 3-4 hours per patient.

* Admit, explain and fax new patient paperwork to assigned doctors/facilities

* Retrieve and sort required paperwork for new and existing patients

* Assemble New Patient Notebook with pertinent and legal information

* Welcome patients and guests; manage dispatch, answer multiple phone lines

* Track start and finish patient time; scan and index all daily documents,

call Emergency Personnel; gather necessary documentation patient will

need when transported; notify patient family members of emergency status

* Follow all HIPPA Guidelines

* Track daily, weekly and monthly treatments, hospitalizations, new patients, deaths,

transfers, transplants, modality reassignment and treatment sign offs

Order office supplies; track monthly medication/supplies;

spin daily, bi-weekly and monthly blood work; prep for delivery

* Assist Clinic Manager with daily, weekly, monthly audits

* Complete and verify applications in Microsoft, PEARL, Korus and CrownWeb

computer systems

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Patty’s Residential Cleaning Business 2003-2010

Owner

Cleaned and maintained 12 houses weekly alone. Performed all duties expected of a housekeeping service. I had a wonderful experience and loyal customers until the economy took a turn for the worse and many clients were forced to adjust their budget. Thus the return to my secretarial roots.

Lenawee ISD Parent/Teacher Coordinator 2002/2003

Playgroup Coordinator, Addison Elementary *Government

Funded Position

Addison, MI Limited Term

* Kindergarten tested children ages 4-5 years old in their family home (eye-hand coordination, color and number recognition, directional understanding, printing/coloring skills)

* Conferred with parents on testing, gave homework and returned for follow-up visits every two weeks. Met with Program Coordinator with notes on family meetings, progress, digression.

* Scheduled and supervised parent/child playgroup at Addison Elementary, ages 2-5 years old 3 days/week. Activities: Puzzles, music, large and small motor exercises, reading, arts and crafts, building blocks, games, dancing, birthday and seasonal celebrations.

Patty’s PlayCare Licensed Daycare 1991/2001

Jerome, MI Owner/Operator

Lovingly cared for 5-6 children ranging from infant-school age. Taught manners, cooking, printing, name, letter, color and number recognition. Incorporated reading, music, dancing inside and outside playtime; took many field trips to parks, shopping centers, apple orchards, bakery. We went sledding, trick or treating, Christmas caroling and entertained the elderly at Spring Arbor Manor. This was an overabundant, personally rewarding job helping shape the lives of these beautiful little people.

Education

Jackson Community College 1972-1974

Jackson, MI

Associates in Office Education

Lumen Christi High School 1968-1972

Jackson, MI

General Studies

References

Available upon request

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