Manager Customer Service/ Inside or outside sales

CODY JOHN

CONHARTOSKI

H: 262-***-****

**** *. ****** **** ***. Apt.51, Greenfield, WI 53220

****.***************@*****.***

I am a passionate and ambitious worker. I have a great love for learning, as well as teaching others. Leadership and critical thinking is something I excel at, and I have some college level experience in business and communication. Organization is the key to doing anything successful, and that is why I pride myself in staying organized at work and at home. I am team-oriented; workers are the base to every establishment, but I am also very independent and self-reliant. I'm an easy to get along with person who is dedicated to advancing and excelling in my own skills. Adapt to diverse groups

Relationship building

Customer service focus

High energy

Product knowledge

Problem-solving skills

Exceptional customer service

Crew Crewleader leader • Sunset Culver's

Waukesha, WI • May 2009 to May 2013

Prepared, cooked and served food for many guests.

Helped to organize and operate the restaurant.

Also made sure the restaurant looked its best at all times, including extensive cleaning of the kitchen, bathrooms, tables, etc, as well as landscaping. Ensured that job tasks were completed to standards and in accordance with company guidelines.

Trained employees so that they were well-educated in time management and the proper ways to complete their job duties.

Communicated operational issues and changes to supervisor on regular basis.

Authorized AuthorizedAgent Agent • U.S. Cellular

Waukesha, WI • September 2015 to November 2016

Performed initial client assessment and analysis to begin research process. Entered details such as payments, account information and call logs into the computer system.

Responded to customer requests via telephone and email. Prepared sales contracts.

Trained and mentored 4 new sales representatives.

Alerted customers to upcoming sales events and promotions. Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

Maintained established merchandising standards, including window, sales floor and promotional displays.

Authorized AuthorizedAgent Agent • U.S. Cellular

Waukesha, WI • February 2015 to April 2018

Performed initial client assessment and analysis to begin research process. Entered details such as payments, account information and call logs into the computer system.

Responded to customer requests via telephone and email. Prepared sales contracts.

Trained and mentored 4 new sales representatives.

Alerted customers to upcoming sales events and promotions. Shared best practices for sales and customer service with other team PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

members to help improve the store's efficiency.

Maintained established merchandising standards, including window, sales floor and promotional displays.

Fuel Cell • Air National Guard

Milwaukee, WI • April 2018 to Current

I have just started here, Still learning my job.

Service ServiceProfessional Professional • Batzner Pest Control New Berlin, WI • November 2016 to Current

Actively pursued personal learning and development opportunities. Inspected commercial and residential buildings and structures for pest issues.

Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.

Attended company workshops and seminars to learn about the most up-to-date information and methods regarding pest control. Responded to customer phone calls and emails quickly to maximize service and improve retention rates.

Earned strong positive feedback from customers demonstrated through positive reviews.

Asked open-ended questions to assess customer needs. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Established new customer accounts through perseverance, dedicated cold calling and exceptional service.

Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable. Justin Bohl- Business Mentor/Friend - C: 218-***-**** Jordan Schimel- Manager- Us Cellular- C: 262-***-**** Tim Angles- Pastor/ Mentor- C: 262-***-****

High HighDiploma School Diploma • Waukesha West High School Waukesha, WI • Spring 2013

Achieved a 3.5 average all four years of high school. I have a huge passion for Personal Development and growing myself as a man.

I play drums at Church.

I love to read great books.

REFERENCES

EDUCATION

INTERESTS

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