Sales Manager
Resume:
VIVIAN PRESTON
**** ***** **** ********* ** *****
E-mail: **********@*****.***
Summary
Enthusiastic team player experienced in Sales, Banking and Loan Origination from acquisition to contract closeout. Skilled / Knowledgeable in:
Managment
Networking and Sales Training
Loan administration & processing
Detail oriented
Customer Service
Loan Officer Recruiting
Loan Guidelines Training
Experience:
Lazy Boy – Sales and Design Consultant Feb 2015 – May 2015 West W T Harris Blvd
Charlotte, NC 28269
Sales and Design with walk-in customer's following up system. Maintain records of all clients and follow up with phone calls and making future appointments based on need and furniture planning. Visit clients homes for measurments and style recommendations. Offered all furniture, rugs, fabrics, wallpaper and accessories. Often took accessories to appointments to allow client to see items in their home.
Reason for leaving: overstaffed
Started my own Design/Consulting business. Had some success and enjoyed it, Steinmart, Inc. - Cashier Oct 2016-Oct 2017
Cornelius, NC
Responsibilities included greeting customers, directing them to sales items throughout the store, processing them out at register upon completeion of their purchases. Important to stay alert daily to sales, pricing and discounts in various departments. Enjoyed it. Reason for leaving: Retail hours accelerated to weekends and nights. Bank of America, Personal Banker (Retail Banking)
1934 Gallows Rd Vienna, VA 22182 October 2013 – September2014 Opened consumer and small business accounts. Solicited clients for loans, credit cards and investments. Streamlined loan application processes for clients and offered guidance in selecting the most appropriate product for their needs.
Generated new accounts and increased customer base by consistently achieving goals. Verified all immigration documents per Homeland Security to establish new accounts. Bank of America - Home Loans, Mortgage Banker
9115 Harris Corners Parkway Charlotte NC 28269 July 2012 – October 2013 Consulted with clients to find solutions to their home mortgage needs. Responsible for governance of all terms, rates, loan amounts, draw downs and funding. Attended all closings, signed off on all funding disbursements and worked with underwriters to maintain compliance.
Achieved proficiency in Construction Perm Lending to custom builders, to include an upfront Contract/Loan agreement that closed prior to beginning construction. Consistently exceeded sales goals. Wells Fargo National Business Center, Small Business Banker 1525 W. W. T. Harris Blvd. Charlotte, NC 28269 July 2011 – July 2012 My position required the ability to evaluate and review the customer’s business needs through a quick but thorough assessment process using questions to draw out the customer’s needs and then to recommend appropriate products.
Walked the customer through the loan/credit process; explaining contract terminology, interest rates, contractual obligations, fees and penalties, as well as contract termination. Zenta Corporation, Inc., Mortgage Underwriter (Citibank Platform to $417K) 8215 Forest Point Blvd, Charlotte, NC 28273 August 2010 – Sept 2011 Mortgage Underwriting on Citibank Platform for conventional loans. Atlantic Bay Mortgage Group, Mortgage Banker (Retail Lending & Sales) 613 Lynn haven Parkway, Virginia Beach, VA October 2009 – June 2010 Sales and Loan Origination of Conventional Loan Products and FHA. Educated clients in all facets of home loan mortgages.
Taylor, Bean & Whitaker Mortgage Corp - Branch Manager 9801 Kincey Avenue, Suite 187 Huntersville, NC 28078 May 2007 – August 2009 Responsible for all branch operations including loan processing, workflow, purchasing supplies and services, policies, procedures and compliance issues. Managed the day-to-day activities of 8-10 mortgage bankers. Management of branch operations included individual and branch pipeline management; monthly projections and and training of staff members on mortgage sales initiatives and guidelines. Verified all Contracting Financial Agreements on the Uniform Residential Loan Application Process with consumers.
Performed contract administration functions with loan officers, such as verifying accuracy of application or contract, accuracy of loan terms, rates and rate locks including corresponding APR and compliance disclosures for loan officers.
Consistently exceeded monthly projections for my Branch and Loan Officers. Irwin Home Equity East Operation Center, Inside AE (Wholesale Lending) 2550 West Tyvola Blvd. Suite 290 Charlotte, NC 28217 May 2006 – May 2007 Duties included wholesale brokerage telephone sales of loan products and pricing to mortgage brokers in MD, DE, PA and NJ over the phone.
Based on broker requests, I would select the product, pricing and rates in conjunction with credit info and loan amounts provided by broker. I was responsible for administering and negotiating all terms of the contract for the Uniform Residential Loan Application.
Ethan Allen - Pineville, NC
Interior Designer
Duties included Furniture Sales and Interior Design. Completed several projects that required home visits to measure for custom furniture or winddow treatments. Enjoyed Interior design very much and always exceede projections and sales goals. Rockingham Memorial Hospital
Harrisonburg, Va
Manager – Credit Risk Department/Business Office
Worked with patients and their Insurance for Out patient visits over 30 days old. Resubmitted claims for them to Insuranace company or negotiated payments to close out accounts with the hospital. Languages
Bilingual (German/ English),
Software Tools
Windows; Outlook, Excel, PowerPoint, Act, Peachtree. Education
Montreat College, Charlotte NC, BBA Business Administration Graduated December 2000, Cum Laud
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