Manager Sales

Troy Tom

**********@*****.*** www.linkedin.com/in/troytom 760-***-**** 4177 Summerview Way, Oceanside, CA 92056

10+ Years of Leadership Experience for Complex, Large-Scale Organizations

Highly collaborative leader, proven in directing the entire Product Lifecycle Management (PLM) process from Voice-of-Customer to delivered product and end-of-life. Continuously focused on spearheading effective change to increase product line market position, expansion against competition, and profitability with value based pricing models and continuous improvement process to operationally reduce costs and time-to-market.

Core Competencies: Senior Product, project, and program management, up-stream & down-stream marketing, channel development, strategic alliance, business development, marketing communications, revenue acceleration, Profit & Loss Management, stage-gate product development, product roadmap, product training coordination, industry compliance, pricing models, cost control, customer service, executive collaboration, Go-to-Market Strategy, high-volume plastics injection molding, AutoCAD, SolidWorks, Adobe Suite, Microsoft Suite,

Professional Experience

ENERGY NETWORK Oceanside, CA 01/ 2016 – Present

Franchise Energy, Water, Waste Management consulting organization.

Entrepreneur/ Energy resource partner/ sales consultant

Energy Procurement consultant on alternative supply for electricity, natural gas, LED lighting, solar and waste recycling treatment for municipal, commercial and industrial applications. Focused on deregulated North American markets, including Mexico. Provided immediate and direct savings to clients bottom line, while offering secondary risk-management solutions.

LOMA WHEELS & MOTORSPORTS Oceanside, CA 10/ 2014 – 12/ 2015

European Luxury performance carbon-fiber parts and forged aluminum wheels. As a passionate motorsports enthusiast, this opportunity offered a chance to pursue a passion taking advantage of my entrepreurial, sales and marketing skills.

1st North American National sales director

Managed and grew North American dealership network from scratch, achieving 25% growth in custom carbon fiber part and wheel-set sales, in support of the channel. Modified the corporate website for US market direct sales and managed competitive pricing models, as a European supplier of specialized components new to the American market.

TE CONNECTIVITY (FORMERLY DEUTSCH) Oceanside, CA 10/ 2008 – 03/ 2014

Commercial and military aerospace interconnect (components) supplier.

Senior global Product Manager

Collaborated with Lockheed Martin, UTC Honeywell, Fokker Elmo, Raytheon, Boeing, Thales, Gulfstream, Bombardier, and Northrup Grumman to develop specialized connectors used in commercial and military aerospace programs. Worked alongside engineering and manufacturing departments to develop 45 new products utilizing the stage-gate product development process. Developed roadmaps for four existing product lines. Built and implemented pricing models.

Key Accomplishments:

Maintained 26% business unit growth rate, from $4.8M to $17M.

Designed, created and obtained a patent for a commercial connector solution for In-Flight Entertainment Program, resulting in $5M in sales by the third year production with only three part numbers.

Awarded 100% of military connector business from incumbent who held 60%, within two years of proposal work.

Successfully negotiated favorable terms with long-term contracts with suppliers, distributors, and clients.

GAMMA SCIENTIFIC San Diego, CA 01/ 2008 – 08/ 2008 (Excess returns in light reflectance division, forced lay-offs)

High-performance light measurement solutions, small business.

Senior Product Manager

Managed a line of light measurement products for use in scientific research, LCD display quality assurance, and military night vision systems. Collaborated with regional research organizations and achieved a 35% increase in international sales of robotic light measurement systems to Asia Pacific display manufacturers. National Institute of Standards and Technology trained in light metrology (Illuminance, Exitance, Lumens and Candela).

MDT, INC. Vista, CA 04/2002 – 12/ 2007 (Housing market collapsed)

An automation and home theater design company.

Audio/Visual Design and Installation (up to team of 8)

Directed all facets of operations, including client services, team leadership, and product innovation. Spearheaded design and installation of custom Home Theatre and Automation systems valued between $25K and $250k. Trained, mentored, and led up to eight technicians per project, sized determined by scope, schedule, and allowable budgeted dollars.

Key Accomplishments:

Generated 18% growth rate by building strong rapport with current and potential clientele, builders, and contractors.

Created integrated, turn-key home automation systems that implemented a variety of wireless, ethernet control systems.

H2ORTHO, LLC Orange, CA 06/ 2002 – 08/ 2004 (Funding ceased)

Medical device start-up.

sole engineer & Product Manager

Self-taught SolidWorks, utilizing program to design an Arthroscopic Saline Pump medical device utilized in the operating room. Product Managed the device solution, while also responsible for prototyping, and test device for FDA 510K approval. Presented prototype with H2Ortho CEO to executives from Stryker, Arthrex, Smith & Nephew, and Cardinal for strategic partnership, manufacturing, and distribution.

WHEEL WORKS San Francisco, CA 11/ 2001 – 04/ 2002 (re-invented myself in response to economic downturn)

Automotive repair, maintenance, wheel and tire company.

Store Manager

Managed a sales and service team of 26 employees. Insured alignment of work force to continuous improvement in the areas of customer service, employee safety, and quality work performed, from first touch point to completion of sales transaction.

PHILIPS ELECTRONICS Sunnyvale, CA 10/ 2000 – 11/ 2001 (Laid off 7th round, Division Closed)

Global technology company with innovative offerings across Healthcare, Consumer Lifestyle and Lighting.

Sr. Product Marketing Manager, Components Division

Directed onshore and offshore engineering development and production team of 75, and a regional team of 24 project engineers and managers. Key point of contact with Philips Semi, Intersil, and Cambridge Silicon Works on chipset specifications. Voting member of IEEE standards committee for 802.11 (WLAN) and 802.15 (Bluetooth).

Key Accomplishments:

Proposed and won $1.8MM contract within first 2 weeks of hire (Bluetooth Modules to Compaq IPAQ).

Wrote 18 proposals and won 11 contracts generating $17MM for a new Wireless BU in 1 year.

Wrote 2 Marketing Requirement Documents and 10 Product Requirement Documents for 9 new hardware products and 3 new software development programs.

VIASAT, INC. Carlsbad, CA 09/ 1999 – 08/ 2000 (Corporate closed business unit)

Commercial & military satellite communications systems.

Product Manager / Business Developer (New business unit – wireless data systems)

Managed the marketing, business development and functional testing of a newly developed, ruggedized and compact, wireless high-speed data acquisition system. Partnered with National Instruments for their suite of data acquisition products and data analysis software. Established working customer base with SKF and Jet Propulsion Labs for initial product field testing. Designed, developed and built technology product demos for tradeshow and customer presentation.

PULSEMETRIC, INC. San Diego, CA 09/ 1997 – 12/ 1998 (Company closed)

Medical device small business.

Clinical Project Manager/ Product Manager

Managed 15 clinical research projects with cardiologists and universities on blood pressure drug efficacy studies with Boehringer/ Ingelheim and Park Davis, utilizing company’s patent Ambulatory blood pressure device that also measured arterial compliance. Designed and established secure data acquisition process. Managed a team of 3 software developers focused on analysis software and medical device firmware updates. Began working on new veterinarian market, obtaining voice of customer and creating Market Requirements Document prior to company closure.

Education & Training

2015 Financial Insurance Planning, AD Banker & Xcel Solutions

2014 Equities and Currency Trading, Online Trading Academy, San Diego, CA

2008 National Institute of Standards and Technology, Optical & Photometry Certification, Boulder, CO

2001 Executive Management Program, Philips Business Management, Sunnyvale, CA

1997 Bachelor of Science in Bioengineering, University of California, San Diego, CA

Advanced skills with Microsoft Office & Project; experienced in various CRM tools, web content management; knowledge of Adobe Photoshop, Acrobat & Illustrator

Patents & Awards

Patents in 2014: Serviceable Micro-D Connector: USA 8,790,129B1 and EMEA 13173164.8-1801

Awards: 1987 Bronze, 1990 Silver & 1993 Gold Congressional Medals of Honor; 1987 Eagle Scout

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