Mahaboob Shaik
*********@*****.***
www.linkedin.com/in/mahaboobs9723999934
Professional Summary:
Over 6 years of professional experience in the IT industry, including RPA and. Net/SQL.
Worked on all the stages of Software Development Life Cycle such as Analysis, Design, Development, integration, Testing, Debugging, Production and Maintenance.
Expertise working on domains such as Insurance, Telecom, Retail, Banking and Medical sectors.
Working experience around 2.5 years developing process automation, feasibility study using RPA tools such as Automation Anywhere and UiPath.
Strong knowledge of the entire RPA project life cycle and project deliverables.
Responsible for creating new Business Processes by using core workflow principles that are efficient, well-structured and maintainable.
Developed Process Description PDD (Process Description Document), Detail to Be Automated Process Description SDD (Solution Design Document), created RPA robots.
Created high-level architectural specifications, ensuring feasibility, functionality, and integration with existing systems.
Expertise with UiPath features of UI elements, data scrapping, screen scraping, for extracting data from PDF, image and text
Involved in auditing and monitoring the activities, scheduling all types of processes, and managing work queues.
Working knowledge on Orchestrator, which delivers deep business process information with powerful analytics expressed in dynamic reporting formats
Automating user actions using a browser, PDF, MS Excel, MS Word and other windows applications performed through interactions with thick clients.
Expertise in building Blue Prism Business Processes and Business Objects for various Business applications as per the business requirement.
Involved along RPA Admins in Publishing Pages and configuring BP Run time resources on log on to Blue Prism.
Experience in creating and managing Blue Prism Work Queues to handle robot’s workloads.
Experience in Blue Prism concepts like Work Queues, Credentials Manager, Encryption Schemes, Release Management, Environment variables, Collections and Out of Box functionalities.
Worked with OCR engines such as Google Tesseract, ABBY OCR and Microsoft OCR.
Hands on experience in developing BOTS using Blue Prism and managing robot's workloads using Blue Prism Work Queues.
Experience in staging and exposure to deploy the automation solution into test and live environments and efficiently handled monitoring and troubleshooting the Blue Prism and Automation Anywhere environments through Control room.
Expertise in using Surface Automation to work in Citrix environments by using Blue Prism.
Good knowledge on RPA tools such as Kapow, Work Fusion.
Support full life cycle implementation of the RPA program, including Dev, Integration, QA, UAT, Stress testing and production deployment.
Comprehensive exposure in project delivery management and the Development Life Cycle including design of the workflow Plans.
Experience in programming with the Microsoft Technology .NET Framework using C#, ADO.NET, ASP.NET, VB.NET, PL/SQL, Visual Studio, IIS.
Experience in web development with JavaScript, JQuery, Ajax, JSON, AngularJS, HTML, CSS.
Strong in Object Oriented Programming (OOPS) concepts and Relational Database Management System (RDBMS) concepts.
Have good experience on Web Services, Windows Communication Foundation (WCF) and Web API for creating Restful Services.
Excellent communication, leadership and interpersonal skills with proven abilities in resolving complex software/ application related issues.
Good knowledge on Automation Anywhere - Object Cloning command to recognize objects and
Various properties of Type, Path, and Values in applications.
Built generic workflow files that are reusable and dynamic, so they can be called as many times for different purposes within the process or by other automations.
Technical experience:
RPA tools
Blue Prism (v 5.0, 6.0), UiPath v7. 0, Work Fusion 7.0.
Languages
C#. NET, ASP.NET, ADO.NET
Web Technologies
SOAP, RESTful, jQuery, HTML, AJAX, CSS, JSON
Scripting Languages
Python, Java Script, VB Script.
Database Access
MS Access, Microsoft SQL Server, MySQL, Oracle, DB2
Reporting Tools
SQL Server Reporting Services
Operating Systems
Windows, IOS, Unix
Methodologies
V-Model, Waterfall, Agile and Scrum
Technical Certifications:
Certification Name
Certification Authority
License Number
UiPath Orchestrator 2016.2
UiPath - Robotic Process Automation
-
RPA Developer Foundation Diploma
UiPath - Robotic Process Automation
-
RPA Developer SAP Automation
UiPath - Robotic Process Automation
-
RPA Power User
Work Fusion - Automation Academy
11146446
Intelligent Automation
Work Fusion - Automation Academy
11146334
Automation Essentials
Work Fusion - Automation Academy
11268299
RPA Express: Intro and Getting Started
Work Fusion - Automation Academy
11145426
Automation Anywhere Advanced E-learning Course
Automation Anywhere – Automation Anywhere University
-
Professional Experience:
RPA Developer (June 2017 – Present)
State Farm, Bloomington, Illinois, USA
Description:
At State Farm being an RPA developer, my work involves creating robots for several processes such as for Claim registration, Auto-Renewal of auto policies, Pay-roll generator and several other processes. A huge Insurance company, such as State Farm receives several numbers of calls each day regarding claims. State farm has several employees to deal with the incoming claims. An automated process helps in dealing with this huge number of oncoming claims. There are various processes such as register a new claim, receiving the claim details such as damage, estimation and several other.
Roles and Responsibilities:
Involved in SDLC Requirements gathering, Analysis, Design, Development and Testing of application developed using Agile Methodology.
The project motive is to utilize RPA technologies to automate and streamline existing manual business processes, thereby decreasing the manpower and cost.
Responsible for implementing the full life cycle of RPA solutions such as identifying automation opportunities, gathering requirements, implementing, testing and deploying targeted automation solutions using Automation Anywhere.
Understanding of bot performance and metrics to ensure that architecture and infrastructure met current and future business needs.
Worked with customers and partners in identifying and designing appropriate automation workflows.
Responsible for creating processes, which include both Attended and Unattended bots.
Maintained a current and thorough understanding of Automation Anywhere products and services.
Used Excel Integration to export structured data into spreadsheets.
Extensively used commands like Keystrokes, Mouse clicks, Open program/files, Files/Folders, Window actions, Log to File, Loops, System, Delay and Interactive.
Implemented solutions utilizing Automation Anywhere and maintained technical responsibility for project delivery as part of a delivery team.
Integrated the advanced features of Automation Anywhere Enterprise Client like OCR, Web Recorder and Image Recognition for existing robots.
Was a part of the team for identifying automation opportunities, gather requirements, implement, test and deploy targeted automation solutions.
Good understanding and experience using Microsoft Office, including the ability to read Excel macros to translate them to RPA solutions and/or integrations.
Responsible for the strategic and the tactical rollout of the RPA solution to clients by creating and documenting test procedures and scenarios for the pre-UAT phases and supporting the Operational Teams during the UAT and rollout phases.
Environment: Automation Anywhere (V10.0, V10.5), .NET, VBO, HTML, XML, CSS, JavaScript, SQL Server, Visual Studio.
RPA Developer (May 2016 – May 2017)
Comcast, Philadelphia, Pennsylvania.
Description:
Being an RPA Consultant at Comcast, my work includes creating bots such as Chat bots which would help in billing issues, checking internet issues, auto pay option and so on. At Comcast we do use the bots to schedule the maintenance, auto pay services, pay-roll generation and so on. Comcast owns and operates Xfinity cable/telecommunications, where we have created many bots to ease the work of the employees thereby decreasing the human errors. My job includes creating the bots, scheduling them, error log history and so on.
Roles and Responsibilities:
Automated various workflows using UiPath for web-based application.
Good knowledge of working in Excel with PDF command through UiPath.
Working knowledge of Data Scrapping, Screen scrapping methods in UiPath.
Hands on experience with recorders such as Basic recorder, Desktop recorder, Web recorder, and Citrix recorder.
Usage of Get Attribute activity for retrieving the value of UI Elements attribute, use Click Text and Click Image for unrecognized elements using OCR.
Created several processes using UiPath, which included both unattended and attended.
Worked with Various activities in the UiPath.
Hands on experience with Error Handling by using exceptional tasks and good knowledge of debugging the tasks.
Used SQL server to process the data.
Used UiPath Orchestrator for deployment, monitoring, and management of UiPath Robots automation activity.
Implemented E-mail automation through SMTP, POP3, Exchange, IMAP and outlook based on the requirement.
Provided a superior level of experience and knowledge of the RPA (UiPath) solution and associated methodology to support colleagues through all phases of the RPA (UiPath) delivery lifecycle and Accreditation Program.
Supporting the delivery teams in the creation and ongoing refinement of an appropriately tailored Framework that provides the optimum platform for rapid and repeatable delivery of automated processes within the company.
Work with business and technology teams to analyze business processes, identify automation opportunities, and assess automation feasibility.
Supporting the delivery teams in the creation and ongoing refinement of an appropriately tailored Framework that provides the optimum platform for rapid and repeatable delivery of automated processes within the company.
Provide architectural guidance to the team working on RPA products/projects with strong focus on solution architecture, architecture artifacts, performance, scaling and security.
Developed and designed Scrum and Agile methodologies.
Environment: UiPath(v7.0), SQL server, ASP.Net, C#.Net, Microsoft Excel 2016, Microsoft Word 2016, Scrum, Agile.
RPA Developer (September 2015 – April 2016)
Walmart, Arkansas.
Description:
My third project was with Walmart as an RPA developer. Walmart is a multi-national retail corporation and has branches all around the world. At Walmart we take care of the claims and returns. We use Blue Prism to design process diagrams and flow charts to take care of claims and return services. Using Blue Prism, we automate the claim process, warranty issues and several others.
Roles and Responsibilities:
Strong skills in application of RPA business processes at the enterprise level.
Involved in End to End bot development of Business Process using Robotic Process Automation.
Experienced in building Blue Prism Processes and Business Objects for various business systems.
Communicating with Blue Prism on software related issues, suggested improvements and participating with other users in the Blue Prism community.
Created many robots to work in different environments in different applications.
Identify and communicate the technical infrastructure requirements to design RPA process solutions in accordance with standard RPA design principles and conventions.
Enacted the role of Analyst regarding the Automation process.
Interacted with window application and created an object and interacted all the objects in process studio and created work queue and ran the process.
Worked on different Blue Prism Spying modes such as Win32, Access, Region and HTML.
Extensively used environment and session variables to monitor the ongoing process in Blue Prism.
Interlinked windows application and Excel using Excel VBO object through instances to input
the data and integrated the data extracted into it.
Used Decision, Choice, Data Item, collection, Loop and Recover, Block resume stages in Blue
Prism.
Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
Worked with OLEDB object to connect to Oracle or Microsoft access database to retrieve data
using SQL query.
Used breakpoint for Debugging and exception handling.
Creating solutions on process automation for different Business Applications (Windows based, Browser based and Mainframe).
Worked on Integrating applications like (Web, Services, Mainframe, MS Office, GUI, Outlook etc.) Using workflow, automation tools.
Creating and documenting test procedures and scenarios for Pre-UAT phases supporting the operational teams during UAT and rollout phases.
Analyzing the user stories and breaking up the user stories into sub - tasks with an estimation.
Environment: Blue Prism (v4.2.x), SQL Server Management Studio, Microsoft office, Web Applications.
Sr .Net Developer (February 2014 – July 2015)
Manheim Auctions (RMS)
Description:
Manheim Auctions is an automobile auction company which performs car auctions headquartered in Atlanta, Georgia. Being a .Net Developer I have worked along with Manheim providing them with a website. When a customer access it, he/she can view the inventory, check the images and notify them if he/she likes it. The website also consists of the user profile and has the payment page.
Roles and Responsibilities:
Designed and developed ASP.NET web forms with integrated custom controls and user controls.
Developed Web Application front end using HTML, CSS, JavaScript and JQuery.
Implemented technical use cases by designing and developing the appropriate web pages on asp.net using C# code-behind.
Responsible for designing the ASP.NET application authentication using the .NET Framework, Model view Controller (MVC) and IIS security model.
Used XML intensively to bind the data to the web controls, data manipulation and to store data and sent as parameter to the stored procedures.
Used basic OOPS concepts like Encapsulation, Polymorphism, Inheritance and Abstraction.
Developed WCF service endpoints and exposed them over default protocol (soap over http) settings.
Client-side validation of pages done in JavaScript and validation controls like Required Field, Range, Custom and Compare validation were incorporated for Server side validation
Created Data layer using Entity Framework.
Extensively involved in .Net Exception Handling Management, Debugging and Tracing of Application.
Developed application in ASP.Net using C# and Knockout. JS code behind Pages.
Implemented WCF based Service for transactions and transferring data securely
Programmed ADO.NET for communication between application and database, used extensively Data Grid, Data Set, Data Table, Data Views, Data Adapter and Data Readers to render reports.
Created stored procedures, functions and views for the related business scenarios in SQL Server.
Hands on experience creating the Technical design document (TDD) & maintaining them and Supporting the production support issues/deployment.
Worked in an Agile Programming Methodologies, Scrum environment to deliver higher-quality software far more rapidly and designed the complete solution using N-tier Architecture model.
Environment: ASP.NET, C#. NET, ADO.NET, VB.Net, .Net Framework, WCF, Entity Framework, Java script, JQuery, HTML, IIS, CSS, XML, TFS, SQL Server.
.Net Developer (December 2012 – January 2014)
UTI Bank LTD, Hyderabad, India
Description:
UTI bank is a private sector bank in India. I have worked along with my team members to create a secure website for the bank. We have made secure about the security and encryption used in the page. On the web page developed by us, A customer can view his account, make transfers as well as many other things. The website also offers an official login for the bank employees.
Roles and Responsibilities:
Evaluated user requirements and technical requirements to determine feasibility, cost and time required for developing new systems and modifying existing systems while maintaining compatibility with existing systems.
Used Microsoft Entity Framework as a first approach for the Data Access Layer in the ASP.NET MVC applications.
Used WPF as it supports UI, document, Hardware acceleration, Interactive data visualization and superior readability.
Developed n-tier Application with UI, Business and Data Access layers using VB.NET.
Implemented the security at application level, such as Role based Security, User validation.
Created UML (Class Diagrams, Sequence Diagram, and Component Diagram) diagrams using Visio.
Developed Web Forms and User Controls use Grid View, Validation Controls extensively.
Created Views, Triggers, Cursors, Constraints, and Normalization at the Data Access Layer.
Involved in writing Stored Procedures to validate the data on the backend and to execute the desired result at the front end.
Used AJAX techniques for asynchronous Data Transfer.
Used Web Services for communication within different labs in the organization.
Developed the classes and interfaces by using VB.Net coding.
Implemented page level error handling using Custom Error pages and Error logs.
Extensively used Java script, JQuery, CSS, HTML to define various styles for applications.
Used in designing of SQL server database. Worked on creating SQL Queries, tables and stored procedures to process the data.
Performed Unit Testing with different kinds of data.
Used Agile (SCRUM) Methodology with 4-week iterations (sprints).
Environment: Visual Studio.NET, C#. Net, VB.Net, ASP. Net, ADO.Net, Crystal Reports, Web Services, HTML, CSS, Unit Testing, JavaScript, J query, Ajax, SQL Server, Agile, Scrum.
Jr .Net Developer (February 2012 – November 2012)
Medinova diagnostic services, Hyderabad, India
Description:
Medinova is a reputed diagnostic service in India. It offers various diagnoses such as Endoscopy, MRI, ECG and so on. We used tools such as ASP.Net, ADO.Net and so on to design its web page. Authorized users and doctors can access patient’s diagnosis reports through a web page by providing credentials.
Roles and Responsibilities:
Created and developed Web Pages using ASP.Net, HTML, JavaScript, Bootstrap, CSS and JQuery.
Used ASP.NET Validation Controls for corresponding validations required for business logic in Web pages.
Developed Business logic for Broadcasting Messages where any user type can create a message, edit a message and can broadcast a message at a scheduled time.
Used ADO.NET and data objects such as Data Adapter, Data Reader, Data Set, Data table for consistent access to SQL data sources.
Developed Data Model Classes with LINQ to SQL and business rules that are implemented within a model layer.
Worked with Crystal reports for generating reports for backup. Created different hierarchical, interactive reports for Streams, Sectors.
Performed/troubleshoot bug fixes on software/Web applications, and handled customer requests, problems and support system through coding and perform Data Analysis on integrated data.
Use dynamic SQL and Transaction management in a stored procedure to search for a specific document.
Created the entire code behind by using the MVC Framework.
Implemented validation on both client-side and server-side based on the business requirement.
Implemented Web Grid MVC with JQuery/JSON to display information and provide inline editing.
Designed database, created tables, wrote a stored procedure by using TSQL.
Environment: ASP.NET, C#, ADO.NET, Visual Studio.NET, T- SQL, XML, .NET Framework, AJAX.