Donna M. Lowe
**** *. **** ******, *********, OK 74017 918-***-**** ****************@*******.***
Objective
Skilled and dedicated Employee with more than 18 years of experience coordinating, planning and supporting daily operations and administrative functions.
Inept experience in handling Accounts Payables and Receivables while working with United Way Campaign for 4 years.
Cash Intake and End of Shift Balancing for 5 years working at O.D.’s FastStop in Claremore,
Demonstrated capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, coordinating travel, and managing essential tasks.
Proven record of accomplishment of accurately completing research, reporting, information management and support activities with demanding time frames.
Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint), Visio, QuickBooks, Lotus Notes; type 80 wpm with accuracy.
Working knowledge of DB2 and SQL Database programs
Excellent grammar and letter writing. Proficient in transcribing notes.
Education
DEGREE DATE EARNED SCHOOL
High School Graduate – 1980 – Northeast Jones Highschool, Laurel, Mississippi 39440
University of Southern Mississippi – 1981 – Hattiesburg, Mississippi 39402
The Exceptional Administrative Assistant Seminar / Skill Path Seminars
Building Effective Intercultural Relationships / MyLearning-HCSC
Management Skills for Executive Secretaries and Admins / MyLearning-HCSC
United Way team member 2012 through 2015 producing top enrollment for HCSC.
HCSC Credit Union Committee Member 2014 - 2015
Experience
ADMINISTRATIVE ASSISTANT III HEALTHCARE SERVICE CORPORATION JANUARY 2015 – AUGUST 2016
Drafted working meeting agendas, supplied advanced materials, and executed follow-up for meetings and team conferences.
Assisted with event planning, including associated travel and logistical arrangements.
Prepared check requests and obtained signatures for financial documents.
PROJECT ADMINISTRATOR HEALTHCARE SERVICE CORPORATION DECEMBER 2012 – JANUARY 2015
Organized teams to work on special projects within the organization. Delegated tasks to other employees and conducting regular meetings with team members to ensure positive project outcome.
Successfully assisted with issue resolution escalating unresolved issues.
Produced logistics for executive travel to include scheduling meetings, conferences and special events.
Day-to-day operations of the office to include mail, phones, visitors, expenses, catering and supplies.
Designed extensive PowerPoint presentations for presentation to customers, staff and Board of
Directors.
EXECUTIVE ASSISTANT HEALTHCARE SERVICE CORPORATION DECEMBER 1998 – JANUARY 2012
Maintained daily operations of office of the CIO including mail, email, phones, greeting visitors, completing and filing corporate expense reports along with calendar coordination and operation.
Coordination of CIO Director meeting to include drafting agenda, acquiring meeting space and preparing meeting minutes for distribution.
Communication liaison with parent company residing in Chicago.
Facilitated integration of company into culture of new parent company, including policies, systems and personnel.
Successfully managed transition and trained for migration from Lotus Notes to Microsoft Outlook for 358 IT employees.
Working with project proposals including Chicago based executive leadership groups.
Managed logistical planning for executive team to include flight reservation and booking hotel and ground transportation.
STAFF SECRETARY THE CHILDREN’S HOSPITAL AT SAINT FRANCIS SEPTEMBER 1996 – JUNE 1998
Maintained organizational management information system regarding hospital wide scheduling of conference center, to include catering requests for daily hospital meetings, audiovisual equipment needs and coordination with hospital administration for monthly standing meetings and conferences.
Liaison for various internal departmental heads regarding scheduling hospital facilities. Responsible for creating and implementing database using Microsoft Scheduler used by nine-hundred employees to schedule meeting room and catering requests.
HUMAN RESOURCE ASSISTANT SAINT FRANCIS HEALTH SYSTEM FEBRUARY 1993 – SEPTEMBER 1996
Completed requested employee database changes such as pay rate, address and tax information.
Created monthly report to managers in house regarding performance review notices.
Maintained high level of confidence when dealing with personnel files.
Updated employee payroll rates at time of annual increase. Work closely with Compensation Manager in configuring employee pay changes.
Input requests from organizational management regarding hospital wide scheduling of conference center. (catering requests for daily hospital meetings, audiovisual equipment needs and coordination with hospital administration for monthly standing meetings and conferences).
Liaison for various internal departmental heads regarding scheduling hospital facilities. Responsible for creating and implementing database using Microsoft Scheduler used by nine-hundred employees to schedule meeting room and catering requests.
References
Jerry Scherer, Retired Chief Information Officer, Healthcare Service Corporation
*************@***.***
Leta Carmona, Manager, Red Crown Credit Union
***********@******.***
Vanessa Walker, Personal Reference
*************@***.***