Customer Service Manager
Resume:
Tricia McFarland-Riley
Des Moines, WA *****
**************@*****.***
Objective
To obtain a position where I can utilize my strong communication skills in challenging scenarios while growing professionally and gaining experience. Work experience
Sound Credit Union Kent,WA
February 2018- present
Member Service Representative.
Greet members. Process deposits and withdrawals. Process cashier's checks and money orders. Napa Auto Parts Seattle, WA 206-***-****
September 2012- February 2018
Assistant Store Manager
Manage the store. Answer phone calls. Take care of the paperwork. Over-see the workings of the store. Manage 10 people. Customer service.
Fashion Bug Auburn, WA 253-***-****
February 2010-2012
Cashier
Running the cash register, greeting and helping customers, put away merchandise, and keep the store clean and organized.
Champion Arms Gun Store & Indoor Range Kent, WA 253-***-**** 2009-2011
Cashier
Running the cash Register and customer service, store maintenance. Customer Research Inc. Burien, WA 206-***-****
February 2009- September 2009
Call Agent
Managing the phone, completing surveys, typing comments, and keeping the area clean. Education
Highline Community College
AAS in Business
2012-2014
Federal Way Senior High School
High School Diploma
2003-2007
Extracurricular activities
AVID (college prep classes) in high school
Attended activities and volunteer work with AVID classes Yearbook photo editor my senior year of high school Volunteered in our student store
Attended outside activities for hard of hearing people Skills
American Sign Language – 1 year
Strong communication skills
REFERENCES:
Tonya Pounds
Value Pet Clinic, Veterinary Assistant
Personal
Elise Winters
Overlake Hospitals Medical Center, Office Manager
Personal
Kate Goodpaster
Make up Artist
253-***-**** -Personal
Lee Homa
Napa Auto Parts, Sales Team
206-***-**** Professional
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