Food Safety Front Office

Diana P. Delos Santos

** ******-****** **. *******, Valenzuela City

******************@*****.***

093********

Personal Data:

Gender: Female Address: 08 Waling-waling St. Tagalag Valenzuela City

Birthdate: February 11, 1998 Contact number: 093*-***-****

Birthplace: Manila Nationality: Filipino

Marital Status: Single Religion: Roman Catholic

Weight: 65 kg. Height: 5’7

Father’s Name: Roberto G. Delos Santos Occupation: Tricycle Driver

Mother’s Name: Lerma P. Delos Santos Occupation: Teacher

Educational Attainment

Tertiary: Bachelor of Science in Tourism Management - World Citi - Aeronautical and Technological College (North Manila Campus)

Academic Year 2014-2018

Secondary: Polo National High School

Academic Year 2010-2014

Elementary: Tagalag Elementary School

Academic Year 2003-2010

Objective: To perform at my best in the field that I have chosen seeking continues improvement and reaching capacity towards the betterment.

Skills

Capable of using MS Office: PowerPoint, Word, and Excel.

Has knowledge in principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledgeable in Hospitality Industry

Exceptional at resolving issues and conflicts to meet customer requirements.

Work Experience

OJT 1 at Philippine Airlines

OJT 2 at Foreign Service Institute

Trainings and Seminars

Food Safety and Sanitation Seminar – July 14, 2014 – T.G.I. Friday’s Trinoma

Principles of Tourism – September 16, 2014 – World Citi Colleges, Caloocan

Personality Development – September 26, 2014 – World Citi Colleges, Caloocan

Principles of Tourism 2 – April 13, 2015 – World Citi Colleges, Caloocan

1st Summit at the North – September 10, 2016 – OASIS Pavilion, Aurora Blvd., San Juan, Metro Manila

Eco-Tourism as Key to Sustainable Development – November 29, 2016 – Magsaysay Center for Hospitality and Culinary Arts

Career Orientation Seminar in the Cruise Line Industry – November 29, 2016 - Magsaysay Center for Hospitality and Culinary Arts

World Tourism and Beyond – April 2017 – World Citi Aeronautical College

Preparation on Becoming an Asset in the Tourism Industry – November 24, 2017 – WC-ATC

Life at Sea – November 24, 2017 – WC-ATC

Competency Assessment

Front Office Services NCII – November 22, 2016 – Bowline Training and Assessment Center, Inc.

Food and Beverage Services NCII – April 18, 2017 – World Citi Colleges

Housekeeping Services NCII – 2017 World Citi Colleges

References

Marietta O. Mendiola – Polo National High School (Master Teacher I ) – 292-53-83

Bernadette S. Basal – Polo National High School ( Teacher II) – 292-53-83

Milanie R. Juat – Polo National High School ( Techer II ) – 292-53-83

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Delos Santos, Diana P.

Contact this candidate