Microsoft Office Manager

Alexzandria Wirtz

**** **** *********** ******, ***** Creek, AZ 85140 • Cell: 480-***-**** • **********@*****.***

Professional Summary

To utilize all my experience and skills to help the company in as a positive manner as possible and to make improvements to my education and experience so I can give back to the company.

Skills

Team Building

Ethical, Moral, and Legally Competent

Managing and Measuring Work

Personal, Professional, & Compassionate

Flexibility, Coordination, and Organization

Microsoft Office Suite

(Word, Excel, PowerPoint, Access, etc.)

Type >48 WPM

PIT Operator

Process Improvement & Implementation

Quality Assurance Metrics

Extremely organized

Public speaking

Strong verbal communication

Team leadership

Time management

Ability to supervise employees

Fast and efficient

Ability to remain calm

Driven

Personable

Work History

PGV Mover, 04/2018 to 06/2018

Kelly Services, Inc. – Chandler, AZ

Adhere to Clean Room procedures. Use a PGV mover to move micro-processors from one area to another area using an app. Make sure not to damage the micro-processors when moving them to a tool or stocker.

ICQA, Picker, and Sorter, 11/2016 to 03/2018

Amazon Fulfillment Center-PHX 7&8 – Phoenix, AZ

ICQA- Ensure workplace is safe and secure by maintaining a high standard of cleanliness. Ensure inventory count is correct and items serviceable in a 18,000 square foot warehouse.

Picker- Assisted as an order picker during critical times and personnel shortage. Inventory and pick items that ranged in size and weight for orders as fast and accurate as possible.

Sorter- Sort products and packages for delivery to correct post offices. Served as a leader/manager for a group of people that ranged from 5 to 30 people to sort packages to correct areas within a 18,000 acre warehouse. Performed duties as Yard Jockey: moving semi-trailers to docks for loading and unloading

Licensed Massage Therapist, 08/2016 to 10/2016

Massage Envy - Queen Creek – Queen Creek, AZ

Maintained clients' treatment records. Provided clients with information on relaxation, postural improvement, stretching and strengthening. Sanitized and cleaned massage therapy and common rooms. Spoke with clients regarding their health history, expectations and described services and procedures. Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude. Performed 30 hours of massage per week with a range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy.

Call Center Health Insurance Billing Representative, 11/2015 to 05/2016

iQor – Tempe, AZ

Received incoming information and entered into database system. Reviewed and solved account and billing discrepancies. Assessed accounts for payment status and reached out to customers. Implemented necessary changes to their policy I.E. gender address etc. Problem solved and diffused a situation with the customers.

Picker/Packer, QA, 09/2013 to 04/2015

Gap Inc – Phoenix, AZ

Pick/Packer-Picked and packed online orders, Packed orders in the smallest package to reduce shipping fees. Perform duties accurately, efficiently and following industry standards for packing specific items. Achieved a 110% accuracy rate. Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking a similar role where outstanding packing skills and a strong commitment to safety will be valued.

QA-Made sure the incoming product is in excellent condition when arrival. Sort mixed products into their own containers to get to the Pick/Packers.

Cashier, Carver, 03/2013 to 10/2013

Boston Market – Chandler, AZ

Demonstrated genuine hospitality while greeting and establishing rapport with guests. Ensured meats were properly cut in a timely manner. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Explained menu options in detail so that customers could make educated decisions on food items. Bussed and reset tables and kept dining room and work areas clean in a quiet efficient manner. Emptied and maintained trashcans and outdoor dumpster area. Routinely carried large loads of dishes to kitchen for washing. Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness. Quickly recorded transactions in MICROS system to deliver prompt service. Quickly recorded transactions in MICROS system to deliver prompt service. Adhered to safe work practices.

Prep Cook, 01/2013 to 02/2013

IHOP – Queen Creek, AZ

Supported waitstaff and other team members in completing tasks. Prepared ingredients for menu items. Contributed to a consistent customer satisfaction rating through quality and timely service. Practiced proper safety and sanitation standards. Packaged and labeled products. Followed all safety and sanitation policies when handling food to uphold proper health standards. Adhered to safe work practices. Time managed in order to be ahead of the food rush.

Education

High School Diploma: 2012

Combs High School - San Tan Valley, AZ

Contact this candidate