Program Manager Technology

Paula L. Jones, M S, CRC

**** **** ***** ** *********, Tennessee 37920 • 8-65-216-**** • ac52tn@r.postjobfree.com

» E ducation

University of Tennessee, Knoxville, TN

● Certification in Rehabilitation Counseling (CRC), c oncurrent since 1998

● Master of Science in Rehabilitation Counseling with a focus in American Sign Language, 1 998

● Bachelor of Science in Psychology, minored in Business Administration, 1 996

» P rofessional Experience

East Tennessee Technology Access Center, K noxville, TN Program Manager (July 2017- current))

● Directs and maintains five ETTAC programs for disability rehabilitation. Oversees staff and programmatic work, including team building and developing partnerships with other agencies.

● Completes monthly, quarterly and annual programming reports Rehabilitation Technology Services Coordinator (May 2007 - July 2017)

● Coordinated and directed activities for Rehabilitation Technology Services Program, directed training and staff development program for organizations, clients and the general public in relation to vocational rehabilitation technology

● Completed assistive technology evaluations, implemented individual client training to include a range of assistive technology devices and computer based applications

● Completed required documentation related to purchasing and acquisition of equipment and provisions of assistive technology services to clients Assistive Technology Specialist (September 2002-May 2007)

● Maintained client caseload, completed detailed evaluations for assistive technology to individuals with disabilities in pursuing their career goals, focused with deaf/blind

● Worked with IT staff to prepare technology for clients. Delivered, installed and provided training and technical support to clients. Conducted research on assistive technology solutions while working with rehabilitation engineers on creating and adapting individualized products Rehabilitation Teacher/Department of Human Services/ Services for Blind & Visually Impaired

(1998-September 2002)

● Assessed and evaluated the independent living needs and abilities individuals with impaired vision in order to meet immediate and life-long goals for the client

● Developed individualized rehabilitation instructions in conjunction with the leaner. Taught adaptive skills needed for independent living in areas of personal and household management, communication, education, leisure activities, orientation and movement, and use of low vision devices and training techniques

» N otable Public Presentations

● Jones, P. and McKown, L. 2016. A ssistive Technology Devices for the aging Population: Vision, Hearing and Aids for Independent Living. Presented at 2016 Fall Aging Network Conference. Pigeon Forge, Tennessee. N ovember 1, 2016

● Jones, P. 2011. N ew Tools from the AT Toolbox: An overview of Assistive Technology and some of the latest devices. Presented at 2011 Volunteer State Rehabilitation Associated (VSRA) Conference. Smyrna, Tennessee. O ctober 27, 2011.

● Jones, P. and Hawkins, T.R. 2001. Honor the Past, Imagine the Future: Rehabilitation Teachers Changing What it Means to be Blind. P resented at Southeast Region National rehabilitation Association (SERNA) 53rd Annual Training Conference,. Nashville, Tennessee. M ay 22, 2001.

» P rofessional Memberships & Training

● Knoxville Community Action Leadership Program, 2 018

● Telecommunication Devices Assistance Program (TDAP), Tennessee Regulatory Authority - Advisory Board, 2013-Current

● Tennessee Deaf Blind Project (TDBP), Vanderbilt University - Advisory Board, 2 013-Current

● American Sign Language, University of Tennessee, 1 997

» R eferences

Furnished upon request

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