PRINCESS LEAH ORIENTE ROMBLON

**** ********* ****** *********, ** V6P 5A4, Canada

778-***-****

ac52r9@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Able and willing to assist co-workers, managers, and guest in a cooperative manner.

Self-motivated. Able to learn on own initiative. Ability to work in a fast-paced, intense environment smoothly, and uplifts professional developments. Able to work in a career oriented and challenging environment that promotes personal growth.

WORK EXPERIENCE/ TRAINING

Tim Hortons

Vancouver, BC

Supervisor

Deliver excellent customer service, at all times

Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas

• Establish methods to meet work schedules and co-ordinate work activities with other departments

• Resolve work problems and recommend measures to improve productivity and product quality

• Train staff in job duties, safety procedures and company policy

Holiday Inn East

Harrisburg Pennsylvania, USA

Internship

Service all bedrooms and corridors, in line with company policy

Deliver excellent customer service, at all times

Create and work to daily job lists from the room status list, arrivals and departures list

Golden Eagle Travel and Tours Inc.,

Quezon City, Philippines

Reservation Assistant

Arrange travel for business and vacation customers

Determine customers’ needs, and plan and arrange tour packages and itinerary

Books reservation for travel, hotels, rental cars, and special events

SKILLS & PERSONAL ATTRIBUTES

With a bachelor’s degree of both Tourism Management and Human Resources Management

Responsible and have a pleasing personality

Knowledge in Food & Beverage

Communicates well verbally and writing

Listens to customers and responds to customer needs

Always make company with a trusting relationship within my colleagues

EDUCATION

BBA Human Resources Management Bachelor of Science in Tourism Management

ACSENDA School of Management Bachelors Degree

Vancouver, Canada Far Eastern University

January 2016 - December 2017 Manila City, Philippines (June 2011 - April 2015)

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