Sales Cloud

OMAR AMJAD – ********@*****.*** - 416-***-****

Cloud Computing Subject Matter Expert with 15 years of experience with Solution Architecture, Pre-sales Engineering and Complex people/projects.

Core Strengths: • IaaS, PaaS and SaaS for Federated and Hybrid Infrastructure • Cloud Migration and Integration Services • VDI • Storage and Sever Architecture • Virtualization • Application sizing, migration and housing • Disaster Recovery • Business continuity strategies • Unified Computing Data Center Architecture •Cloud Enablement & Automation • Management and Team Leadership • Public Speaking and C+ Level engagement

Certifications: MCSE • AWS Solution Architect • VMware VTSP • Citrix VDI Sales • EMC Advance Sales Expert (ongoing)• CSE • CCNT TIA • EMC Storage Clariion/VXE/VNXe, VMware VCP (trained), Zachman Framework • PMI PMP Trained • NSI Disaster Recovery Expert • APC Associate Datacenter designer • Cisco UCS (ongoing)

Career Highlights:

Ingram Micro

Sr. Solution Consultant - AWS and Azure (Mar 2017- Current)

Help all North American Partner build out Technical practice and Go to market strategy for AWS, Azure and IBM Public cloud offering

Laisaon as the Lead customer facing technical presales resource to help Qualify, Size, Position and Sell complex technical solutions

Train partner engineers on AWS and Azure platforms

Design and Deliver end to end Architecting cross-cloud solutions, building POCs, advising customers, and resolving complex business challenges that have tangible business impact. Part of global team typically involved in multiple complex engagements

Lead Roadmap and GTM workshops with all major partners

Engagment

Technical Parties: CTO, CIO, IT Admin, Dev Teams, Ops Teams. Performing current state analysis (Deploying Cloudamize and Bittitan Probes), Collating Reports, Performing Inventory and discovery, Deploying Proof of concepts environments, Workload Migrations for Relational Databases, Legacy and Born in the Cloud Apps and Operating Systems Linux/Windows/AIX

C suite/ LOB Owners. Go to market strategies, Roadmap workshops, Parsing Future state options, Solution selling and ROI/ TCO workshops

Oracle

Master Principal Consultant - Cloud (Mar 2015- Mar 2017)

Architect for ESG Cloud Pursuit Team integrated in to Customer Strategy and Business Development, which includes overall cloud strategy. Business focused services. Developing strategy, working with internal engineering, product heads and sale personnel and directly with the customers.

Architecting cross-cloud solutions, building POCs, advising customers, and resolving complex business challenges that have tangible business impact. Part of global team typically involved in multiple complex engagements at the same time. Many of these engagements are of high-visibility and high-strategic value, and require Master Principal Consultant’s involvement due to the complexity of the required solution, and early stage nature of the products involved. Publishing best practices and creating collateral such as whitepapers, and blogs.

Close tie in with the engineering and product management teams, bringing to table ground intelligence from customers and market demands that products need to address. Generally the first to market with cutting edge products, often in their beta or early releases for strategic customers

Technical Area of focus

Leveraging Oracle PaaS to deliver more value to our Oracle SaaS customers. I.e. products such as Java Cloud, Mobile Cloud, Integration Cloud, IoT Cloud, Big Data Cloud, Analytics Cloud, Document Cloud, and Social Cloud. Similarly solutioning for Oracle SaaS offerings such as Sales Cloud, Marketing Cloud, HCM Cloud, and ERP Cloud. Further more designated SME for IaaS platform (Shared, Dedicated, Cloud Machine and Exadata in Cloud

CenturyLink Technology Solutions

Sr. Solutions Architect - Cloud SME (Dec 2013- Mar 2015)

Responsible for technical pre-sales support and solutions development of Public Cloud, Private Dedicated, Custom Cloud, Colocation, Managed Hosting and Hybrid solutions based on Cisco UCS and vBlock. Working with the Sales team to engage prospects, customers, and partners to build managed hosting solutions using a portfolio of CTS Canada, a subsidiary of CenturyLink, Cloud, Managed IT and colocation services.

Designing, Consulting and Architecture of appropriate solutions to Enterprise and SMB customers using best practices. Proposing integrated solutions using a wide range of technologies including Windows, Linux, vSphere, Oracle & SQL Databases, Web products and applications, HP & Cisco products, WAN/LAN topologies and data center facilities.

As a Sr. Pre-sales resource I am engaged in Large RFP/RFI proposal responses and other complex build outs.

Canada wide Cloud SME for national complex cloud engagements. Serving as a master resource for assistance with Network, Work load moves/sizing, POC’s, Regulation/Compliance, Encryption DR and High availability solutioning.

Rogers Communication

Sr. Manager – Cloud and Infrastructure Solutions (Oct 2012- Dec 2013) (Contract)

Leading a team of 3 Architects, 3 program manager, 2 Project Managers and 6 SME resources to deliver

-Rogers Enterprise Cloud

-Active Directory Currency

-Lync 2013 Full voice and Video

For a total of 33,000 Rogers employee and 700 Vital /Critical applications. Responsibilities include overall end to end Solution building, Budget, Delivery and Adoption

Softchoice Corporation.

Cloud Brokerage Services and IaaS - Principal (Oct 2011- Oct 2012) (Contract)

Responsible for Developing and leading Softchoice Cloud IaaS strategy and execution. Driving solutions across all cloud computing areas including SaaS, IaaS, cloud enabling technologies and related professional services including Assessment, Enablement, Migration and Customization Service for Softchoice

Public Cloud Computing platform

Softchoice SaaS Cloud portal

Private Hosted and Hybrid Cloud

Private Cloud

Managed the launch of Softchoice Cloud including research, selection, contract negotiation, partner integration, requirements definition, Professional Services and pre-sales model. Lead the ongoing best-in-class service provider partnership additions. My responsibilities included ensuring that technology partners from outside Softchoice are ones that make sense for us, make sense for our customers, and contribute to our business’ growth, profitability and new business strategy.

Lead both technical and business case due diligence. Advise CEO, CIO and Cloud team on strategic and technical fit for our cloud computing product direction and market

Lead all cloud opportunities in the Americas.

Represent Softchoice as Speaker and Panelist at high-visibility partner and customer events.

Develop and Deliver Internal and external training and awareness campaigns.

Integrate Partners and Pre-sales resources with Softchoice sales. Including support organization and ITIL processes, Control panels and Support tools, Billing and auxiliary Business processes using 6 sigma .

eHosting Datafort – TECOM Dubai - UAE

Head of Technology and Enterprise Solutions (Sep 2010- Oct 2011) (Contract)

Lead technical authority on overall Infrastructure and solutions.

Managing a team of Pre-sales Solutions Architects and Systems Consultants (Team of 9)

Leading techno business discussions, presentation and negotiations on all Large deals

Mandated to assist eHDF establish a public and private cloud strategy.

Road mapping internal and Customer Managed services, operational and go to market strategy.

Improve and streamline internal sales, operational and pre-sales processes.

Training and grooming the team to effectively gather client requirements, business challenges and objectives. Equip the team to better aassess business strategy, current state environment and technology preferences to evaluate solutions that meet customer goals. Localize cost, quality and time baselines models and concepts.

Manage a healthy cost center.

Guide the Sales and pre-sales to help aanalyze client's needs and strategic technology direction in order to select equipment, services and solutions which support current and future business requirements

Lead the Architect infrastructure design team. Furnish pre-sales capabilities to size, position and implement complex solutions.

Microsoft Canada

Technology Specialist - Hosting and Managed Services (Sep 2009-Jun 2010) (Contract)

Providing pre-sales technical and architectural thought leadership for Microsoft hosting solutions to/with strategic hosting partners and service providers. Empowering hosting service providers to realize lower operational costs through automation with DDC, Microsoft Systems Center, Hyper-V Virtualization, and Office Online while advancing revenues through the deployment of enhanced managed services. Responsible for building and maintaining strong trusted technical relationships between Microsoft and strategic partners in the hosting marketplace. I was responsible to

Provide deep technical expertise on Microsoft Hosting solutions and related technologies to the customer and the account team during pre-sales presentations, briefings, account planning, and responses to RFI//RFP’s

Contribute to next generation Microsoft hosting products and solutions though feedback and input to specifications.

Drive adoption of Microsoft hosting technology and awareness of key technical value propositions of Microsoft hosted platform.

Establish and manage technical relationships with the hosting partner’s technical-decision-makers to achieve business and revenue goals.

Lead complex technical architecture and design sessions and orchestrate POC’s with Microsoft Consulting and Systems Integrators.

Develop technical white papers, best practices and reference case studies.

Relay Technical knowledge and Industry experience to the hosting provider space and experience in the deployment of data services in a hosted data center environment.

Deliver Country wide Sales communication and presentation to articulate and demonstrate the advantages of Microsoft hosting technologies to senior business and technical decision makers as well as front-line technologists.

Carry out consultations for Software as a Service and Software Oriented Architecture (SOA)

Manage partners and SI/ISV’s, messaging providers and Managed Services Providers for the whole of Canada’s.

Architect coexistence of Microsoft enterprise products with competitive technologies including Unix, Linux, FreeBSD i.e. Microsoft Server Hosting Platform.

Be the technical Subject matter expert for Hosted Messaging and Collaboration (HMC), Hosted Exchange, SharePoint, Dynamics AX CRM, Hyper-V Server Virtualization and other multitenant solutions

Position and promote Microsoft Systems management technologies from Microsoft Systems Center SCCDP, SCDM, SCVMM, SCCM, SCOM, Dynamic Datacenter Technologies

TELUS Business Solutions

Systems Engineer – Hosted Infrastructure and Converged Networks (Dec 2008-Sep 2009)

(Contract)

Conceptualizing, qualifying, positioning and closing complex/integrated technology solutions.

Primary technical sales support function for Sales Executives ensuring engineering and technical integrity of customer solutions based on

Managed Infrastructure Services

Managed Security Services

Converged networks Including services offering of ATM, MPLS, Frame Relay, ISDN, Voice PRI/BRI, DSL

Network and Application Security

Customer premise TDM and IP Telephony

Development and sale of the data centre solutions, server management, mainframe management, outsourced helpdesk, managed storage solutions, database services

Unified Communication encompassing Cisco, Microsoft and Nortel

ONX Computer – Managed Services Division 155 Commerce Valley Dr, Thornhill, ON L3T 7T2

Lead Solutions Architect (July 2007-Dec 2008)

Lead technical authority on overall Infrastructure and solutions.

Gather client requirements, business challenges and objectives. Assess business strategy, current state environment and technology preferences to evaluate solutions that meet customer goals. Understand and document cost, quality and time baselines.

Analyze client's needs and strategic technology direction in order to select equipment, services and solutions which support current and future business requirements

lead teams of clients, vendors and colleagues to specify, design, build, and deploy

Design end to end application hosting solutions that take into account, current state environment, challenges and enterprise architecture strategies. Identify technical issues, risks and defines mitigation approach.

Architect infrastructure design and detail action plan for implantation, migration and operation. Obtain buy in from internal stake holders and services team.

Architect, design and present all aspects of a proposed solution. Including but not limited to

-Network design and Network security (WAN, LAN, Transmissions protocols, gear selection, load distribution, Bandwidth calculations and throughput optimization ),

-Hardware sizing and allocation (Server, Storage, Virtualization, Thin/Thick client )

-Value assessment for Database, OS, Application and Middle-ware technologies (Oracle, SQL based, Windows, Linux, Unix, AIX,HP-UX, SUSE, RHEL, VMware).

-Backup, Archiving and Recovery planning (RPO, RTO, D2D and D2T2D, Bare metal restore solutions)

-Availability & contingency.

-Disaster recovery and business continuity planning (DB mirroring, Array based/Node based replication, Site to site, 99%> availability solutions)

-Security and Authentication(VPN, Device and user authentication, Firewall and security appliances, Hardened OS,, Intrusion detection and Intrusion prevention, Encryption technologies, Server and Client level protection)

-Delivery of services (Hardware implementation, Managed services, configuration).

Create project deliverables such as Topologies, Architecture Diagrams, DC Environmental statistic (Heat, power calculations, internet bandwidth). Deliver presentations to clients alongside extended support team. Formulate options and viable alternatives to achieve technology goal. Communicate recommendations and solution to executives, senior management, IT operation team and non-technical audiences. Create proposals and responses for RFI and RFQ.

Create, collect and provide stewardship of intellectual assets to support sales. Provide overall leadership to internal customers.

Assist top management in planning and execution of Business development, go to market strategies, and demand generation. Collaborating with sales account teams to assist in the development of account plans and qualification of opportunities.

Propose partner vendor solutions and perform technical evaluation of identified solution.

Provide input, guidance and direction for the deployment and services team for a seamless ownership handover.

Sizing MPLS, Point to Point connection in conjunction with ISP.

Conduct data centre tours and info sessions in 1: many ratio settings.

SE of the Year– Recipient of Presidents Club Award

Distinguished Engagements:

Designed Walmart Canada SharePoint environment. Resources for 90,000 users (estimated 10,000 concurrent). Highly fault tolerant and 99.9999% available infrastructure. Successfully benchmarked to support 2200 TPMS at peak load. Based on MS best practice 2 tier architecture, F5 application layer Load balancers and Secured AIP-SSM IPS capable Cisco HA FW units.

Architected Chrysler Canada SQL HA Database infrastructure which is operational today for various web facing portals, client and dealer process flow applications, Inventory control and ticker. This project is an exceptional accomplishment in regard to efficiency, small foot print and TCO reductions. Today Chrysler Canada is able to leverage a common data warehouse for change management between Production, UAT, Pre-production and Development environment.

Successfully planned and Lead physical/logical infrastructure migration strategy for PostgreSQL. Our proof of concept mirrored a successful clustering feature based on a natively non-HA capable PostgresSQL DB. The Today this 1shoppingcart.com DB run’s the largest number of PCI certified over the wire credit card transaction in the Canada (Based on 116TPMS).

DELL Canada - Advance Systems Group.

Enterprise Systems Consultant (Dec 2004-Jul 2007)

Identify business opportunities within customer datacenter environment. Design end to end scalable solutions to strategically address overall business challenges and objectives at CIO, CFO and IT staff level. Position and quote EMC Storage, Dell Server, Professional Services and Networking products with consultative approach. Carrying quarterly revenue target of $3 to $7 Million CAD. Engaged for Pre-sales/post-sales technical consultations (Via email, phone, 1 to 1, 1 to many - presentation style settings) by sales team.

Responsible for sizing Hardware, Software and Services for solutions for

Systems Management and Change management ( MOM, Altaris, LanDesk)

Archiving and Information Life cycle management ILM (EMC Clarion, Centera, Symmetrix, Celerra).

Disaster recovery and Data Mirroring (NSI Double take, Mirror view and other Legato products)

Data protection and Backup (Symantec, Comvault, Legato Networker, D2D)

Clustering, High availability, HPCC / Grid Computing (Oracle RAC, Microsoft, Platform Rocks, VMware)

Application and Storage consolidation using SCSI, iSCSI and Fiber channel technologies(SAN, DAS, NAS, VMware, Blade technology)

Networking infrastructure (Brocade, McData, Cisco and Power connect)

Application and Database sizing with Blade Servers, Modular, 4 way, Grid / HPCC for ( i.e. Oracle, VMware, SAP, Exchange, SQL) on Microsoft,UNIX, Linux and NT platforms.

Professional Services for Active Directory Migration, Data center planning, Virtualization assessment, SQL assessments, TCO and ROI analysis

In addition to the above

Creating customer ready proposals and presentations. Assisting with RFP, RFI and Bid response.

Coaching and training sales teams for product knowledge and positioning.

Leverage Internal and external subject matter experts for joint calls. Elucidate partner products to end users.

Project management and team coordination with all parties involved throughout the sales cycles e.g. Logistics, Services Deployment, Senior Management, Finance and Vendor Partners.

Distinguished Accomplishment:

-Due to exceptional public speaking and presentation skills currently hosting Dell promotion live television shows for Rogers TSC TV on quarterly basis.

-Received award of recognition for ~20% YOY revenue and margin increase in a growth challenged business segment.

-SE of the Qtr x 2 – Recipient of Presidents Club Award

GE ITS (Subsidiary of General Electric’s) Mississauga, ON

Promoted to an Account Manager (Jun 2004-Dec 2004)

Relationship selling and positioning of IT Software and Hardware to Large public accounts in USA. Selling value added services around HP, SUN Microsystems, Cisco, Symantec, EMC and Microsoft product offerings . Supporting remote Account executives and customers In Carolina, New York, New Jersey and Georgia. Developing and maintaining high-level of relationships within companies, vendors and partners. Ownership of day to day account activities e.g. Answering Pre-sales and Post-sales inquiries, Lead follow up, cold calling and order booking.

Achievements

Acting Account Executive for State of New York and New Jersey HP Account for quarterly term. Delivered 3% growth on a $3.2 million territory consisting of Public and Large 500+ corporate customer base.

Network Pre-sales Consultant (Feb 2003-Jun 2004)

Consult with end user and internal account teams to design and recommend networking hardware and applications. Create quotations for internetworking and security vendor products including Cisco Systems, Nortel Networks, 3Com, Nokia Networks, Symantec, RSA and Checkpoint. Liaise with vendor sales organizations to manage the sales cycle for approximately 50 customers from Corporate, Government and Educational institutions Manage order fulfillment process by proactively engaging internal stakeholders, distribution partners and vendors Generate leads through cold calling and vendor seminar follow up initiatives.

Achievements :

Lead task team to recover GEITS Cisco Gold Partnership level. Program identified SmartNet services attach rate decline statistics and recovery objectives resulting in better reseller cost from Cisco and margin increase of net 4%

JP MORGAN CHASE New York, USA

Help Desk Analyst (Sep 2001-Dec 2002)

Trouble shoot end user hardware and software issues over the phone, via e-mail and On-site

Carrying out Ticket Request protocol for Hardware and software break fix calls (over 50 vendors.)

Provide joint support for up to 1200 Remote employee via ghosting and PC to PC apps.

Monitoring Back office, Branch node activity and ATM video feed from command center (Hp Open View, Site Scope)

Action open Ticket requests for Password, Access privileges, Phone Audit etc.

Assist with application and hardware Training of staff and on-boarding process

Education:

-PMP Project Management - Humber College

-BSc Computer Sciences - Andrews University – Jan 2001

. My Current references are also available on .com

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