Medical Front Desk
Resume:
Candace Crowley
Wichita, KS *****
Cell: 316-***-****
Email: c *******@*****.***
Professional Summary: R eliable and meticulous Surgery Scheduler with a superb record of accurate and extensive health care service. Strong multitasker able to handle simultaneous situations with efficiency and professionalism. Able to furnish support and assistance to a variety of departments.
Core Competencies:
● Extensive surgery scheduling experience in a medical office environment
● Excellent familiarity with nursing practices and medical terminology
● Superior proficiency in handling electronic medical records
● Strong skills in patient requirement documentation
● Sound prioritization and multitasking abilities
● Good oral and written communication skills
Computer skills: Windows 2000, XP
Software/Applications: Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, and Microsoft Access
Electronic medical records: Cerner, Next Gen, EnfoMerge Summary of Work History:
Via Christi Founders’ Circle
Surgery Scheduler
Duration: October 2016-current
● Maintained and updated the surgery schedule several times a day.
● Monitored and updated medical charts on a regular basis.
● Responded to patient and staff queries by telephone and e-mail.
● Updated schedules in coordination with insurance companies patients and physicians.
● Communicated with patients regarding pre-operative procedures as needed
● Assisted with front desk clerical tasks as required USD 259 Wichita School District
Substitute Teacher
Duration: August 2014-August 2016
● Following the lesson plan left by the teacher for whom he/she is substituting in accordance with district's philosophy, goals and objectives.
● Meeting and instructing assigned classes in the locations and at the times designated.
● Establishing and maintaining order in the classroom.
● Maintaining a classroom environment conducive to effective learning.
● Taking all necessary and reasonable precautions to protect students, materials, equipment and facilities.
● Assisting in upholding and enforcing school rules, administrative regulations, and School Board Policies.
● Cooperating with school personnel.
● Establishing and maintaining cooperative relations with other employees.
● Reporting to the principal or his/her designee at the beginning and end of the school day Andover Middle School
Para Educator Special Education
Duration: September 2013-May 2014
● Provides academic and physical assistance to students with disabilities as directed in one-to-one or in small groups
● Assists teachers with academic instruction and the implementation of Individual Education Program (IEP)
● Assists the teacher in the rewriting of materials to meet academic levels of a student or group
● Works with students one-to-one or in small groups
● Makes observations, collects data, and gives input to appropriate staff
● Assists students with the use of media equipment, augmentative communication devices and computer learning
● Performs clerical duties to include reproducing materials, initiating and maintaining files and records Operates various types of office machines and audio-visual equipment Mid America Orthopedics
Duration: October 2012-July 2013
Designation: Patient Care Coordinator
● Responsible for checking and verifying the accuracy of medical record and insurance information of patient
● Handle the tasks of preparing and maintaining patient’s medical charts
● Perform essential clerical tasks like faxing, e-mail, and data entry
● Obtain insurance pre-certification or authorization for all outpatient/inpatient testing ordered during clinic visits
● Call for required pre-certifications for inpatient and outpatient therapy, testing, etc.
● Coordinate care with workers compensation insurance agents and nurse case managers to obtain authorization for services provided
● Coordinate all outpatient/inpatient appointment scheduling for all patients
● Complied with 24-48 hour turnaround time for all appointment scheduling from the time the order arrived at my desk
● Maintained and managed phone mail system addressing referral amendments and requests twice daily
Orthopedic and Sports Medicine at Cypress
Duration: December 2008 till September 2012
Designation: Front Desk Medical Receptionist
● Perform the tasks of greeting patients and scheduling appointments
● Responsible for handling and managing the continuous flow of information in the health care centre
● Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities
● Perform responsibilities of registering patients by following the protocols of the organization
● Responsible for checking and verifying the accuracy of medical record and insurance information of patient
● Handle the tasks of preparing and maintaining patient’s medical charts
● Perform essential clerical tasks like faxing, e-mail, and data entry Preferred Medical Associates in Andover
Duration: April 2006 till November Designation: Insurance Referral Clerk
● Obtain insurance pre-certification or authorization before outpatient/inpatient clinic visits
● Call for required pre-certifications for inpatient and outpatient therapy, testing, etc.
● Arrange patient pick-ups for x-ray/CT/MRI films
● Coordinate all outpatient/inpatient appointment scheduling for all patients including hospital admissions
● Complied with 24-48 hour turnaround time for all appointment scheduling from the time the order arrived at my desk
● Maintained and managed phone mail system addressing referral amendments and requests twice daily
Educational Summary:
Achieved an Associate of Arts Degree
-Butler County Community College
-Substitute Teaching License with Kansas
Personal Details:
Name: Candace Crowley
Employment Status: Full Time
Relationship status: Single with three beautiful little boys Blake (10) and Luke (9) and Easton (3)
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