Admin assistant

JESSICA THOMPSON

*** ****** **. *’Fallon MO ***** 636-***-****

**********@*****.***

EXPERIENCE

FRONT OFFICE COORDINATOR

CONCORDANCE HEALTHCARE SOLUTIONS

OCTOBER 2016 – PRESENT

Provided administrative support to senior-level executives.

Managed inventory and budgetary expenditures related to company supplies.

Prepared and reviewed materials and correspondence for meetings.

Assisted in coordinating frequent domestic travel arrangements.

Provided executive and clerical support for the staff including; correspondence, mail distribution, calendars, reception and hospitality.

OFFICE MANAGER/ STAFFING SPECIALIST

Employee staffing group

FEBRUARY 2014 – September 2016

Offered customer service on a daily

Established superb relationships with clients and temp employees

Listed job posting on job boards, social media and other possible channels

Recruited, screened and interviewed applicants for Clerical and Industrial positions.

Made sure all applications and tax form were completed correctly

Provided support to sales managers when needed.

ASSISTANT FRONT OFFICE MANAGER/MANAGER ON DUTIES

CROWN PLAZA HOTEL

MARCH 2011 – MAY 2015

Monitored guest requests and resolved all complaints received to maintain customer satisfaction.

Developed and managed all guest rooming procedures.

Ensured compliance to all hotel cashier and credit policies.

Analyzed credit limit report on everyday basis and ensured timely payments for all.

Ensured optimal levels of customer satisfaction and communicated with guest on same.

Hired and interviewed various personnel for guest services staff.

Administered occupancy status for all rooms.

Performed troubleshoot on various administrative systems such as call accounting and key encoding for guests.

SKILLS

Effective communication and interpersonal skills

Ability to perform multi-tasking, organizing, and prioritizing tasks

Ability to take initiative and work in a fast paced environment

Ability to work independently under pressure

Ability to prioritize workload to meet deadlines

Very energetic, responsive team player

Very proficient in MS Office (Word, Excel, Outlook, and PowerPoint)

Proficient level of integrity and professionalism.

EDUCATION

FRANCIS HOWELL SR HIGH, ST. CHARLES, MO 1994

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