Excutive Assistasnt/ Project Coordinator
Resume:
Celena Powell
*******@***.***
EXECUTIVE SUPPORT/PROJECT COORDINATOR PROFESSIONALPROFILE
• Over 5 years Of Project Coordinator Experience with recognized strengths in conflict resolution, problem-solving, research, preparing various statistical reports, Coordination of $40 Million account projects, workshops and event planning, supporting C-Level staff and customer service.
• Posses solid Microsoft Office Skills; proficient in Outlook, Lotus Notes, Word, Excel, and PowerPoint, SharePoint, DDI, COINS, ARIBIA, Maximo, Corrigo, Adobe Acrobat Viso, B.I.G., People Soft, HRIS, ATS (Attendance Tracking System), I.T. Coordination, Accounts Payable Processing, Accounts Receivable, HR Support, Supervision of Staff, Project Coordination, On-Boarding of New Hires as well as data entry skills.
• Familiar with Cisco and Avaya Multi- Phone line systems as well as VOIP, able to answer 15 plus phone lines.
• Familiar with OSHA Regulations in Critical Work Environments, Familiar with New Construction and Build Out, Experience with Onboarding Clients, Contract Review and Renewals, and Review of Scope of Work.
• Type 55 WPM
RELEVANT EXPERIENCE
(General Board of Global Ministries 2016- Contractor)
Program Assistant
Assist the Executive staff persons in Training and Continuing Education and Church and Community Workers Program to fulfill the programmatic needs. Day to day duties will include scheduling meetings and appointments, logistics coordination and management of certain projects, travel schedules, processing expense statements and maintaining files and documents, and communicating with missionaries, staff, and resource persons. Interaction with various internal clients of all levels and at different geographic locations across the lines of businesses. Administrative functions that require confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels.
Administrative Responsibilities
• Telephone coverage for multiple team members
• Provide administrative support for C-Level Team Management
• Communicate with Community Workers, missionaries, missionary candidates, and resource persons utilizing all tools such as telephone, email, Skype, etc.
• Actively manage the calendars of multiple team members and work effectively with other administrative assistants to coordinate/plan meetings and conference calls, which may involve numerous time zones
• Provide logistical coordination including booking travel arrangements and organizing itineraries for training and continuing education events for over 30 Projects
• Process timely and accurate travel expense reports
• Process Community Workers reports and forms
• Maintain Community Workers files and related documents
• Assist in preparing for the training events
• Process payments on time
• Develop and maintain electronic files as needed
• Assist with employee onboarding and off boarding which includes coordinating with various units of Organization
Vertical Business Responsibilities
• Document Management
• Invoice Tracking
• List Maintenance
• Intranet Portal document and data administration
• Special Projects
Performance Expectations
• Self-starter, ability to work in a fast-paced team environment
• Willing and able to learn the business and fully understand how and why tasks satisfy business needs
• Strong interpersonal, written, and oral communication skills
• Strong organizational and time management skills
• Ability to work independently as well as part of the team to ensure that the needs of the group are always met and that adequate assistant coverage is provided to the group
• Make yourself available to your peers to assist with overflow, special projects and day-to-day tasks
• Strong Technical skills – hardware and software
• Tasks, whether routine or urgent, are completed successfully and in a timely manner
• Understanding and demonstrating good problem-solving skills
• Calendar management/document organization
• Other administrative/general tasks
• Maintain familiarity with all policy and technology updates
• Maintain confidentiality of information
(The Brickman Group 2015- 2016- Downsized)
Project Coordinator/ Account Manager
Support National Account team in maintaining and growing existing national accounts, access and manage customer portals (both external and internal portals) manage communications from clients to the Operations Team, Clients Facing Meetings, prepare presentations for Client QBR’s, manage client RFP process, collect statistical data for various client reports, responsible for managing Million plus Dollar Client Accounts, responsible for coordinating various time sensitive projects simultaneously, review client contracts to communicate terms and scope of work, work closely with Compliance Department, responsible for driving Operations Team to meet Client Deadlines, find opportunities with existing clients to obtain new business, various other task as defined by Client and Team needs.
Target Project Coordinator ($55Milllion Account)
• Coordinate Multiple Landscaping Projects simultaneously
• Produce/Run Various Reports to Support Operations Team
• Analyze Data to Keep to Keep Operations Team on Task
• Organize Internal and External Meetings
• Assist in Preparations for QBR reports
• Facilitate Weekly Customer Calls
• Produce and Provide Statistical Data
• Pull Data from Clients Third Party Systems for Customer Facing and Internal Meetings
• Review Clients Contracts ( Amendments)
Account Management (Manage Six (6) Client Accounts $10Million)
• Responsible for Contract renewals
• Review Customer Scope of Work
• Create Subcontractors Scope of Work
• Facilitate Customer Meetings
• Update Various Customer Portals With Various Reports (Customer Specific)
• Track Various Projects to Completion
• Create Customer Facing Presentations
• Assist in RFP Process
• Onboard New Customer Sites
• Attend Internal and External Meetings and Produce minutes forward to Team
RELEVANT EXPERIENCE
(MetLife 2014- 2015)
Project Administrator/Support
• Provide Support to an Assistant VP, three Directors, Sr. Account Executives and 40 Associates with meeting coordination and Presentations
• Coordinating and tracking of Compliance and Project Management Training
• Attendance tracking Using ATS for Staff of 60
• Travel arrangements for C- Level Staff
• Supply ordering for Office
• Creation and manipulation of various reports for Vice President and Directors using various portals and software. Help Facilitate with Workshops and training seminars for Customer Unit. Point of Contact for Facility related matters.
• Accountable for Expense Tracking of PO/AP request.
• Assist with QBR and Budget Presentations
• Extract Statistical Data and Report out to Team and C- Level Staff
• Responsible for all Human Resources aspects of On-Boarding of New Hires as well as exiting process
• Help Desk assistance, as well as ordering and returning of intellectual property
RELEVANT EXPERIENCE
(Ericsson 2011- 2014)
Project Admin. Assistant/Facility Coordinator
• Coordinate Meetings, workshops and seminars for Ericsson Global.
• Ensure employees follow proper procedures and policies regarding entering and exiting the building
• Train new hires (Administrative Staff) on how to use various equipment and tools.
• Create Playbooks for projects for various positions
• Assist Human Resources with confidential matters and with On-Boarding of new hires at Ericsson Remote sites.
• Help Desk assistance, as well as returning of intellectual property.
• Responsible Reviewing and Renewal of Vendor contractors
• Assist with special projects such as clerical and administrative support to Regional Facility Manager and team
• Support over 300 throughout North America
• Assist Facility Manager with Administrative projects, such as but not limited to QBR’s end of the year Budget Planning
• Coordinate Customer Unit Moves
• Support special projects such as event coordination, facility maintenance, and scheduling building Maintenance with Vendors
ACCOMPLISHMENTS
• Created Report for CCW;’s Mid and End of Year Reports
Result; CCW’s receive snapshot to identify reports that are outstanding (GBGM)
• Created Template to Recap Client Meetings to send to Internal Team and Client (Brickman)
Result; Reduced Client Meetings by 30 minutes, keeping client and Internal Team on Task (Brickman)
• Created Spreadsheets to track Customer Unit Expenses and supply ordering.
Result; Reduced wasteful Spending and help save over $350,000 in annual budget. (MetLife)
• Produced various Power Point Presentations for the Facility Manager for the National Remote Sites.Result; Presentations are used as a guide for the National Remote Sites for Ericsson, Inc. (Ericson)
• Created Manuals and organized and compiled financial information, prepared financial statements, organized filing system for government audits and company use. Result; Financial Advisors are more efficient and prepared to provide clients, auditors and potential clients with information (Ashford Advisors)
• Created Spreadsheet for Resident Complaints making it easier for Staff and Executives to respond and resolve Resident inquires. Result; saved time and reduced number of repeat calls from Residents. (IPM)
• Graduated with an Associate’s Degree in 2011 in Community Economic Development
EMPLOYMENT HISTORY
Global Board Global Ministries, Program Assistant, Atlanta GA 2016- Present
Brickman Group, Inc. National Accounts Project Coordinator, Columbus, OH 2015- 2016
MetLife Inc., Project/Support Admin, Atlanta, GA 2014-2015
Ericsson Inc., Project Admin. Assistant/Facility Coordinator, Atlanta, GA 2011- March 2014(Contractor)
IPM Management Services, LLC, Administrative Assistant, Atlanta, GA 2009- (Downsized 2010)
Ashford Advisors, Assistant to VP of Investments, Atlanta, GA 2008-2009 (Downsized 2009)
Document Technologies, Corporate Admin, Atlanta, GA 2008-2008
Reliance Trust Company, Front Desk Administration, Atlanta, GA 2007-2008 (Downsized 2008)
EDUCATION
Beulah Heights University, Atlanta, GA, A.A. Economic Development graduated in 2011. Pursuing a B.A. Degree in Leadership Administration Targeted Completion Date August 2019.
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