Customer Service Office

HELENE ROGERS

** ****** ******

New London, CT **320

860-***-****

***********.**@*****.***

Skills

Office Worker dependability, data processing, clerical skills, multi-tasking, meets deadlines, organized, proficient with Microsoft Word and Excel

Client Focused strong phone skills, good communication, customer service, resolving complaints, collaboration, people person

Experience

January 1989 - May 2018

Charter Oak Federal Credit Union, Waterford, VISA PROCESSOR

I started as a file clerk for four months before I applied for a teller position.

I was awarded the position as a teller and was there for thirteen years. In 2002, I applied for and was awarded the visa processor position, which I held until I resigned.

In this department, I processed visa applications as well as doing daily maintenance. I answered the phone for members as well as employees. I also prepared quarterly reports for the department.

September 1980 - December 1988

New London Federal Savings and Loan, New London, CT, OFFICE SECRETARY

My daily work included working for the head of the mortgage department which included the three loan officers and the executive secretary.

I would type letters, answer the phone, and go on errands to deliver documents to lawyers.

Education

September 1974 - June 1978

NEW LONDON HIGH SCHOOL

I took business classes during my four years of schooling, as well as the required classes for graduation.

In my junior year, I worked for an Attorney after school. I answered the phone as well as typed up letters that he had dicated.

Accomplishments

I received the Quarter Century Credit Union Honor Award for 25 years of service to the Credit Union.

I volunteered for shred days at the Credit Union. .

I walked in several marathons.

Recommendations

Eunice Lima Brooks: 860-***-****

Sandra Roman: 615-***-****

Heather Doughty: 860-***-****

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