Customer Service Manager

Sydney Fetterly

Twin Falls, Idaho

**********@*****.*** – 208-***-****

WORK EXPERIENCE

General Laborer

Ameripride - Twin Falls, ID - December 2016 to Present

Responsible for meeting laundry production guidelines in a timely fashion.

Environmental Specialist

Chobani - Twin Falls, ID - February 2012 to September 2014

Responsible for cleaning food manufacturing equipment. Eco-Lab chemical use. GMP. HACCP. OSHA. SQF.

Shift Manager

Valley Food Service-McDonald's - Twin Falls, ID - November 2010 to February 2012

Responsible for training others in all aspects of restaurant duties. Fast-paced environment. Preferred customer service. Product knowledge, money handling, problem-solving, inventory, accountability, leadership skills,

proper procedures.

Dishwasher

Heritage and Woodstone Retirement Center – Twin Falls, ID – May 2007 to August 2007

Set tables, cleared and washed dishes, used dishwasher, washing and sanitizing and putting away. Assisting prepare meals as needed.

Assistant Cook

Jerome Senior Center- Jerome, ID – January 2002 to July 2002

Prepared meals-main courses, sides, salads, and desserts, meal planning, loaded and prepared Meals on Wheels, set tables, clean-up and washing dishes.

Cashier and Vault Clerk

Costco Wholesale - Twin Falls, ID - July 1993 to January 1997

Customer recognition, product knowledge, accurate money handling, processing transactions, NCRegisters,

IBM Scanners, 10-key by touch, check and coding, vault safe balance, prepared deposits for bank, buy and

exchange currency for daily operations, and security.

EDUCATION

College of Southern Idaho - Twin Falls, ID

January 1993 to June 1993

Northern Virginia Community College

GED 1982

SKILLS

customer service (10+ years), money handling (10+ years), production timelines (5 years), 10-key (10+

years), Conscientious Worker (10+ years), take correction well (10+ years), team player (10+ years), Willing

to learn (10+ years)

CERTIFICATIONS/LICENSES

Safe Food Handling Card

May 2011 to November 2016

Earned college credit through McDonald's shift manager course.

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