Customer Service Sales

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ANA L ORIENTE

***** ******* ******, ****** ******, CA 92677

H: 949-***-**** ***.*******@*****.***

Dedicated professional with several years of experience combining management and customer service expertise in customer service. Looking for a position as sales and marketing in a fast growth company.

Customer and Personal Service Sales and Marketing

Active Listening Speaking

Negotiation English/Spanish language

Persuasion Computers and Electronics

BERSHIRE HATHWAY REAL STATE

Real Estate Agent Laguna Niguel, CA April 2015 - Present Present purchase offers to sellers for consideration. Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Compare a property with similar properties that have recently sold to determine its competitive market price.

Advise clients on market conditions, prices, mortgages, legal requirements and related maers. Promote sales of properties through advertisements, open houses, and participation in multiple listing services.

Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.

Interview clients to determine what kinds of properties they are seeking. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Etc.

MEMORIAL HEALTHCARE SERVICES

Commercial Collector II Fountain Valley, CA November 2004 - January 2017 EDUCATION

Manage projects or contribute to commiee or team work. Provide services to customers, such account information. Complete forms in accordance with company procedures. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as records, correspondence, or other material. Use computers for various applications, such as database management or word processing. Keep and maintain information in system current and accurate. Customer service, data entry.

DLS TRANSPORTATION

Sales and marketing Laguna Niguel, CA June 2013 - June 2015 Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.

Develop pricing strategies, balancing firm objectives and customer satisfaction. Compile lists describing product or service offerings. Initiate market research studies or analyze their findings. Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. FANTASTIC SAMS HAIRCUT

Assistant Manager Laguna Niguel, CA September 1995 - April 2003 Management of hair salon with 5 employees.

REAL ESTATE AGENT Real Estate

Allied Business Schools Inc

Laguna Hills, CA 2015

Medical Biller

Larson Training Centers (Larson-Gladius)

Orange, CA 2003

CERTIFIED ACCOUNT

Larson Training Centers (Larson-Gladius)

Orange, CA 2003

ASSOCIATE OF SCIENCE Biology

University Of Costa Rica

San Pedro, San José 1986

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