Melissa McGary
**** ***** ****** ********** ****, CA 93505
402-***-**** *******.******@***.***
Medical Billing and Coding Specialist
Professional with 13 years of Military and Civilian experience in healthcare. Demonstrated ability to learn quickly, improve processes, and ensure positive organizational outcomes. Extensive Educational Background in Health Care. Seeking an opportunity in the Medical coding and billing industry:
Medical Billing and Coding Certified
3M Coding System, ICD-10-CM and PCS, CPT Coding, HCPC
MS Word, Excel, Power point
Medical Database Systems
Electronic Medical Records
Anatomy and Physiology
Medical Terminology
Military Terminology
Inpatient and Outpatient Coding
Problem Solving
Attention-To-Detail
Customer Service Orientated
Adaptability
Medical Reimbursements
Professional Experience
ELLSWORTH AIRFORCE BASE, Ellsworth, SD 2010 - 2016
Public Health Technician
Managed Hearing Conservation Program
Reported and maintained all OSHA reportable requirements
Worked closely with head Audiologist in Region
Coordinated cross talks with Bioenvironmental, Base Safety and Flight Medicine daily on diverse Occupational related issues
Updated, validated and managed Occupational Health Program for Ellsworth AFB
Managed Pregnancy Program for Ellsworth AFB
Managed Occupational injuries and illnesses programs
Scheduled, cancelled, and confirmed patient diagnostic appointments for Hearing Conservation, Flight Medicine, and Preventive Health.
Completed medical referrals, medical profiles, and medical consultations
Complied and recorded medical charts, reports, and correspondence, using medical data base systems DOERHS DR, DOERHS HC, AHLTA, CHCS, DOERHS Bioenvironmental, ASIMS, and AFSAS
Protected information according to HIPPA Regulations and standards
Consistently surpassed squadron scheduling effectiveness goal of 90% by 5-7%
Provided excellent customer service in interaction with patients in all correspondence (telephone, e-mail, letter, and personally)
Created, obtained, and analyzed data to improve patient flow within clinic
Proficient in using systems DOERHS DR, DOERHS HC, AHLTA, CHCS, DOERHS Bioenvironmental, ASIMS, and AFSAS
Trained in deployment processing, hazardous materials, and natural/emergency disasters
NE/WESTERN IA HEALTH CARE SYSTEMS, Omaha, NE 2009 - 2010
Medical Support Assistant
Proficient in using systems VISTA,CPRS
Created, obtained, and analyzed data to improve patient flow within clinic
Provided excellent customer service in interaction with patients in all correspondence (telephone, e-mail, letter, and personally)
Stored, documented, and tracked patient records
Consistently surpassed squadron scheduling effectiveness goal of 90% by 5-7%
Maintained medical records and protected information according to HIPPA Regulations and standards
Complied and recorded medical charts, reports, and correspondence, using medical data base systems VISTA,CPRS
Completed medical referrals, medical profiles, and medical consultations
Scheduled, cancelled, and confirmed patient diagnostic appointments for the surgery clinic
Performed clerical duties to keep clinics running smoothly
Managed patient load for Orthopedics, Plastic Surgery and Wound Care clinics
OFFUTT AIRFORCE BASE, Omaha, NE 2006 - 2009
Maintenance Control Clerk
Trained in deployment processing, hazardous materials, and natural/emergency disasters
Coordinated maintenance for communication squadron, tracked and analyzed maintenance jobs from start to finish
Trained other personnel on duties and procedures required for telephone operation and maintenance control
Maintained and updated communication for squadron’s briefing slides daily as a maintenance control technician
Performed weekly, daily briefing to key team members
Broadcasted weather, disasters, and exercise warnings, routed emergency calls appropriately
Efficiently tracked and stored classified information
SHREVEPORT TIMES, Shreveport, LA 2000 - 2005
Independent Contractor
Billed and collected customer payments
Organized, stocked, maintained and located supplies or merchandise
UNITED STATES AIR FORCE, Various Locations 1993 - 1999
Physical Therapy Technician
Maintained and ordered materials needed by conducting physical inventory
Ordered, inventoried and maintained all physical therapy equipment
Trained in deployment processing, hazardous materials, and natural/emergency disasters
Stored, documented, and tracked patient records
Expertly performed all duties and tasks required of a physical therapy assistant
Maintained medical records and protected information according to HIPPA Regulations and standards
Education & Credentials
Master Arts, Healthcare Administration, Bellevue University, Bellevue, NE, 2009
Bachelors in Science, Healthcare Management, Bellevue University, Bellevue, NE, 2008
Associates, Physical Therapy, Community College of the Air Force, 1999
Certification, Medical Billing and Coding, DeVry University, 2017
Certification
CCA Certification, AHIMA 2017