Customer Service Sales
Resume:
Lar’Resha O’Bannon
********.*******@*****.***
SUMMARY OF QUALIFICATIONS
Customer Service professional dedicated to maintaining customer satisfaction and contribute to company success. Personable and reliable with over 4 years of customer service experience, cash handling, email and fax, filing and organization, 10-Key, Microsoft Word and Excel, Client Relations. Solid team player with energetic, positive attitude.
PROFESSIONAL EXPERIENCE
Post office – 119 Evergreen Rd.
December 2017 – April 2018
RCA Mail Carrier
Delivering mail on time to the correct customers
Keeping detailed records of attempting and missed deliveries is required
Obtaining signatures for certified, registered and delivery confirmation
Keep vehicle clean and in working order by adhering to a preventive maintenance schedule
Computershare – 462 S. 4th St.
August 2017 – November 2017
Mail clerk
Sorting
Organizing
Prep mail
Scan mail
Verify mail (Data Entry)
Ability to listen
Teleperformance – 9721 Ormsby Station Rd.
January 2017 – May 2017
Managing incoming calls and customer inquiries
Ability to listen
Knowledge of banking regulations and guidelines
Experienced with standard business applications including MS Office
Kroger – 2219 Holiday Manor Center
May 2017 – August 2017
Bakery clerk
Offer product samples to help customers discover new items or products
Retrieve cakes from the freezer and ensure consistent quality and accuracy when decorating
Maintain high cleanliness standards comply with and reinforce all food safety and safety regulations and programs
Assist with product production, packaging, presentation and restocking
Journeys – 4801 Outer Loop
November 2015 – March 2016
Sales associate
Meet and exceed sales goals and standards of performance
Provide a fun, full-service shopping experience to customers
Stay informed of current fashion trends
Maintain store appearance and stock room organization
Prior sales experience in a retail environment preferred
Ability to lift up to 50 pounds
Ability to climb, lift, reach, and bend
Excellent interpersonal skills and customer service skills
Processed merchandise returns and exchanges
White castle – 5520 National Turnpike
September 2014 – October 2015
Team Member
Food preparation, sanitation, and customer service.
Operate cash registers, as well.
Responsible for taking orders over the phone as well as in person in a high volume cafe, while guaranteeing an excellent level of customer service.
EDUCATION AND AFFILIATIONS
Central High School – Louisville, KY
May 2016
Allied Health; Academic Excellence, Scholarship, And Leadership; AKA Sorority Completion and High Scholastic Achievement Award
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