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Customer Service Quality

Location:
Denver, CO
Posted:
June 30, 2018

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Resume:

Max Rommerdahl

Denver, CO *****

ac524k@r.postjobfree.com

303-***-****

Authorized to work in the US for any employer

Work Experience

Partner/Artist

Youth On Record - Denver, CO

June 2011 to Present

Responsibilities

Responsibilities expanded over time with growth of organization. Taught music and audio production in digital audio workstation program such as Ableton live. Commonly referred to as the organization's

"resident Ableton ninja." Most recent responsibilities and projects have included production computer lab maintenance and assessing systems for software upgrades, as well as writing production articles for student use. I also help out whenever I can.

Accomplishments

Helping Youth On Record stay afloat long enough to secure contracts with local public schools and open a new facility in the Mariposa neighborhood of Denver, Colorado in 2015. I started with them in 2011 and was very proud for our work as a team.

Skills Used

Audio production and audio quality skills as well as experience with Macintosh and Windows computers to get audio systems and student workstations up and running. Translating technical audio jargon into every day speak as well as musical jargon.

Test Proctor

PSI Testing Services - Centennial, CO

May 2013 to August 2014

Responsibilities

Signed in clients for testing in various disciplines, made sure their test was well proctored and kept up the facility and testing computers.

Accomplishments

Delt with many types of people from all walks of life in order for them to take their test in a well facilitated environment.

Skills Used

IT and Customer Service.

Apple Technical Advisor

Adecco Staffing - Boulder, CO

September 2011 to August 2012

Responsibilities

Provided highest quality tech support to users of Apple iOS products such as iPhone, iPod and iPad. Accomplishments

Got many stellar customer reviews and helped raise moral in my team. Was once called "a 'god' on the phone."

Skills Used

Calm under pressure, problem solving, good communication skills and multitasking. Education

Bachelor of Arts in Communication

University of Colorado

2009

Certificate in Visual Informatics

Emily Griffith Opportunity School

2009

Skills

Written Communication, Adobe, Social Networking, Audio Editing, Word Processing, Video Editing, Video Production, Graphic Design

Links

http://brutesquad85.bandcamp.com

https://drive.google.com/open?id=1vRnk5OFxeefSTBbG_4gAvBamzdJiJc4K Awards

University of Colorado Rosa Parks Diversity Award

May 2009

For work connecting students and faculty between University of Colorado Denver Disability and Educational Opportunity offices.

Certifications/Licenses

Art Street Digital Video Certification

November 2008 to Present

8 week digital video course given by ArtStreet at the Emily Griffith Opportunity school.



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