Customer Service Quality
Resume:
Max Rommerdahl
Denver, CO *****
***.*.**********@*****.***
Authorized to work in the US for any employer
Work Experience
Partner/Artist
Youth On Record - Denver, CO
June 2011 to Present
Responsibilities
Responsibilities expanded over time with growth of organization. Taught music and audio production in digital audio workstation program such as Ableton live. Commonly referred to as the organization's
"resident Ableton ninja." Most recent responsibilities and projects have included production computer lab maintenance and assessing systems for software upgrades, as well as writing production articles for student use. I also help out whenever I can.
Accomplishments
Helping Youth On Record stay afloat long enough to secure contracts with local public schools and open a new facility in the Mariposa neighborhood of Denver, Colorado in 2015. I started with them in 2011 and was very proud for our work as a team.
Skills Used
Audio production and audio quality skills as well as experience with Macintosh and Windows computers to get audio systems and student workstations up and running. Translating technical audio jargon into every day speak as well as musical jargon.
Test Proctor
PSI Testing Services - Centennial, CO
May 2013 to August 2014
Responsibilities
Signed in clients for testing in various disciplines, made sure their test was well proctored and kept up the facility and testing computers.
Accomplishments
Delt with many types of people from all walks of life in order for them to take their test in a well facilitated environment.
Skills Used
IT and Customer Service.
Apple Technical Advisor
Adecco Staffing - Boulder, CO
September 2011 to August 2012
Responsibilities
Provided highest quality tech support to users of Apple iOS products such as iPhone, iPod and iPad. Accomplishments
Got many stellar customer reviews and helped raise moral in my team. Was once called "a 'god' on the phone."
Skills Used
Calm under pressure, problem solving, good communication skills and multitasking. Education
Bachelor of Arts in Communication
University of Colorado
2009
Certificate in Visual Informatics
Emily Griffith Opportunity School
2009
Skills
Written Communication, Adobe, Social Networking, Audio Editing, Word Processing, Video Editing, Video Production, Graphic Design
Links
http://brutesquad85.bandcamp.com
https://drive.google.com/open?id=1vRnk5OFxeefSTBbG_4gAvBamzdJiJc4K Awards
University of Colorado Rosa Parks Diversity Award
May 2009
For work connecting students and faculty between University of Colorado Denver Disability and Educational Opportunity offices.
Certifications/Licenses
Art Street Digital Video Certification
November 2008 to Present
8 week digital video course given by ArtStreet at the Emily Griffith Opportunity school.
Contact this candidate