Philip S. Mauro
Philadelphia, Pa 19116
************@***.***
Accomplished, well seasoned, professional in the construction industry with extensive hands on and management. Background consist of Home Building, Maintenance, Rehab and Remodeling of properties.
Dynamic communication skills along with superb people skills and relationship management abilities.
Excel in coordinating and leading employees, sub-contractors or crews to maximize productivity, efficiency, and quality. Superior project management abilities.
OSHA certified (10 hour course on safety)
Spring Garden College for Construction Management
Quality Leadership Program 1 & 2 from Pulte Homes
Mold Remediation Certified, Pulte Homes
Moore University, Princeton Nj. for Pulte Homes
Professional Experience
Toll Brothers
Horsham Pa
6 months Octorber 2017 to March 2018
Warranty Supervisor
Managed sites for Customer service in warranty or emergencies needed. Had high ratings for superior service. Short term position to bring up the numbers on those sites. High interaction with contractors and homeowners to achieve success.
Axis Construction Management
215 West Church Road
King of Prussia Pa
February 2016 to September 2017
Position: Construction Supervisor
Managed and maintained construction schedules laid out by project managers. Managed sub-contractors accordingly to scope of work. Performed QA inspections and all punch list for sub-contractors. To work closely with owners and contractors on performance of the job. To schedule all contractors and inspections by L&I. I have managed union and non-union contractors on various job sites. Built many areas of FMC and DaVita Blood Dialysis places in the Pa area.
Warranty Specialist, Orleans Homes Inc
Bensalem Pa 19020
January 2014 to September 2015
Company was sold.
I managed the entire warranty department with over 25 job sites from New York, New Jersey and all of Pa areas. I managed all aspects of warranty from the 60 day list to the yearends. I also handled Law Suites with investigating the complaint for final results. I did QA inspections before homeowner saw their home to repair any defects found. I managed contractors on warranty work and wrote scopes of work on service orders to be performed. This position was a 24 / 7 job, it did get stressful at times because of employees jumping ship as soon as the word was we were up for sale.
Philadelphia Neighborhood Housing (Part of HUD)
Temporary position before company closed out of business
Rehab specialist 1 (Because of my background in construction)
To investigate homes that are going to be rebuilt or just rehabbed either by the city or just a partial of the home through different programs obtained. To write up and price out all scope of work to be performed by contractors. To obtain all bids and review them to award to contractors. To inspect all work performed before I release final payment to contractor.
Company is now out of business, had to close because of budgets.
Sunrise Senior Living in Yardley Pa
September 2011 to 2013
Company was sold because of law suites.
Maintenance Coordinator
Coordinated all aspects of maintenance and housekeeping for building and grounds. Trained other maintenance staff on preventive maintenance tactics and procedures. Kept strict records for state and local inspections. To hire contractors for projects laid out by my scope of work. I managed all ordering supplies and materials.
Williams Scotsman Company. Cherry Hill Nj.
March 2010 to August 2011
Service Manager
Willams Scotsman was a one year position because we were still in the construction crunch of the state.
I accomplished for the company to be number one in the industry. We became number one in the top 4 areas out of 5. I trained employees and company safety rules and managed 4 crews (Teams) to build or rehab trailers for construction use. To perform safety audits on employees, buildings and the grounds. To plan, schedule and rectify any repairs according to my scope of work laid out for service out in the field. To prepare contract bids for sales department for special jobs with Turner Construction, Skanska Construction, and Sun Oil.
DeLuca Homes, Yardley Pa
June 2007 to November 2009
Senior Warranty Manager
Successfully managed a 5 star site Wellington Estates that in fact received JD Powers award.
Strategically planned, scheduled and managed all contractors work and ensured prompt response to emergency situations for high customer service. Educated homeowners on their new home with homeowner’s maintenance on their part. The site achieved platinum performance with the help of a construction crew.
Pulte Homes Inc, Trevose Pa
April 1998 to June 2007
Senior Warranty Manager and Special Ops.
Steadily progressed from a warranty tech to assume managerial accountability for multiple job sites throughout Pa area. Proficiently took over partially completed job sites and steered them to a timely completion. Joined together, employees and contractors we achieved Platinum levels in the majority of the sites along with JD Powers. Applied expertise toward special operations, decision making for cost of the work for homeowners that were out of warranty for 2 years. All contractors held responsible for their work performed.
Awarded Manager of the year for special operations 2 years running.
References
Caleb Padilla, Owner of Preferred Electrical Co, 215-***-****
Craig Marondola, Toll Brothers Warranty Manager, 215-***-****
Lou Varady, VP for Kay Homes – 610-***-****
Tom Callaghan, Axis Construction, 484-***-****
Lou Lamelza, Construction Supervisor, 267-***-****