Yolanda Mendoza

*** ****** **. • Pomona, CA *****

Cell 323-***-****

E-mail: ac523y@r.postjobfree.com

Objective: Opportunity for advancement and experience new challenges in a high-paced, team oriented environment.

Education: Thomas Jefferson High School Los Angeles, CA

Experience:

6/2014 – present Dynamix Home Health Montebello, CA

Office Manager

Responsible for the coordination of patient visits, maintenance and upkeep of scheduling records and log books. Staffing coordination duties include the accurate and timely communication of scheduling changes between office and field staff. Assists in taking referrals, makes copies of referral sheets for Payroll/Billing Manager and on-call coordinator when requested. Responsible for maintaining records for past and present patients and employees. Maintain medical records s in locked cabinets to assure confidentiality of patient information. Monitor check-in and check-out of patient charts by office and field staff. Log in and out physician orders and mail orders to the appropriate physicians. Break down discharged patients' records and give them to the Q.A. Department for review discharge. Assist with the orientation of new employees. Maintain all staff and contract personnel files. Maintain master files of personnel evaluations and makes copies on monthly basis for the appropriate department supervisor. Keep all evaluation forms current. Manage staff timesheets. Payroll for all full-time and part-time employees every two weeks. Answering phones pick up mail and distribute to everyone in the office, prepare charts for new patients and new employees. Responsible for ordering patients and office supplies, date entry for all patients: new, transfers, discharges and re-certifications. Input and log all Skilled Nurse notes and communications notes received, scanning, uploading, filing, faxing, general office work. Performs other duties as assigned by the Supervisor, DON or Administrator.

7/2013 – 3/2014 Americal Contractors Corp. Pomona, CA

Receptionist

Answering phones, data entry, create invoices, responsible for daily incoming/outgoing mail and distribution of daily mail, filing, faxing, responsible for ordering office supplies, support management with any special projects.

3/2009 –7/ 2012 Hannah Home Health Inc. Los Angeles, CA

Receptionist/Data Entry

Data entry for all patients: new, transfers, discharges and re-certifications. Maintain patient’s records and weekly census report, customer service, always willing to take on any project. Prepare admission packs, explain Home Health benefits to patients and caregivers. Answering phones, input and log all Skilled Nurse notes, filing, faxing, and update patients’ information on system and in patients’ charts. Responsible for ordering patients and office supplies, sort daily outgoing and incoming mail, and provide back up support to HR manager.

6/2005 – 2/2008 Comprehensive Health Care, Inc Los Angeles, CA

Secretary/Data Entry

Data entry for all patients: new, transfers, discharges and re-certifications. Responsible for maintaining patient’s records updated. Provide customer service. Call in payroll and proper distribution of payroll checks. Answering phones, filing, faxing, and update patients information on system and in patients charts. Prepare admission packs, explain Home Health benefits to patients and caregivers. Assist DON/RN in preparation for in-service meetings.

11/2004 –4/ 2005 Profound Health Care El Segundo, CA

Secretary/Data Entry

Answering phones pick up mail and distribute to everyone in the office, prepare charts for new patients and new employees. Responsible for ordering patients and office supplies, date entry for all patients: new, transfers, discharges and re-certifications. Input and log all Skilled Nurse notes and communications notes received, filing, faxing, general office work. Coordinating with nurses, auxiliary services with patient scheduled visits.

Skills: Bilingual English and Spanish, read and write, strong knowledge of Microsoft Word, WordPerfect, Excel, Synergy, 10-key by sight, Type 30-35 wpm, excellent telephone skills, Reliable, detailed, quick learner, and an ability to multi-task. Able to work independently, efficiently with little to no supervision.

References: Furnished upon request

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