Dear HR Manager,

I'm writing to express my interest in your posting for an experienced Mainframe Operational Lead/Mainframe Developer. I am a Permanent Resident Card holder (UCI: 110*******/Application: E000880107) and I am legally eligible to work anywhere in Canada.

I consider myself as highly seasoned and experienced Operations Lead/Mainframe Developer with exceptional skills in all areas of software construction, programming and Incident/Problem management. Adept at troubleshooting and ensuring quality control at every stage of software lifecycle process. Able to function independently or as part of a team.

I am certified in ITIL (Incident & Problem Management), HIPPA (Health care) with a Bachelor of technology degree and hands-on experience in “Mainframe Technologies”. I believe my skills perfectly suit your needs.

I enjoy solving large, complex data problems enjoy the process of building and determining a solution. I am skilled in trouble shooting by providing quick work around for incidents and identifying root cause of the created problem.

I am able to quickly identify new resolutions that will not only help solve major business problems, but also ensure that the business maintains local, federal and business sector compliance given my extensive research abilities and deep industry knowledge. I have experience in Banking, Medical and Retail Sector.

The requirements and skills listed on your website closely match my background and future career goals. I look to grow in my role as Operations Lead/Mainframe Developer. I believe your company will be an ideal place to apply for a great work experience.

My resume is attached and I'd be happy to pass along a list of past projects which I have worked during my tenure with Infosys, Siemens, Danske and Lowes. I can be reached anytime at +1-365-***-**** or ac51um@r.postjobfree.com. Thank you for your time and consideration. I look forward to speaking with you about this opportunity.

Sincerely,

Ranjith Ravindranathan

Candidate Full Name-

Ranjith Ravindranathan

Contact Number

+1-365-***-****/+91-990*******

Email ID

ac51um@r.postjobfree.com

Total Experience

9 years

Domain Experience

9 years in Banking/Retail/HealthCare

Current Company

Lowes Inc

Current Location

Brampton, Ontario, CANADA

Current Designation

Team Lead

Landing Date

5th July 2018

Education

Bachelor of Technology (BTech)

Canadian Job Eligibility

PR Holder

Professional Summary:

B.Tech 9 years of experience in Development, Maintenance, Incident and Problem handling on IBM Mainframe Technologies and Oracle PL-SQL.

Roles & Responsibilities:

Experience in Development, Maintenance, Incident and Problem handling on IBM Mainframe Technologies and Oracle PL-SQL.

Currently leading the Operation Command Centre (OCC) with a capacity of 35 people performing L1 and L2 support.

Performing the role of Kanban/Scrum Master.

Domain knowledge Banking, Healthcare and Retail.

Responsible for driving the Appraisal Discussion for the team and being part of Hike decision making.

Worked with international clients like DHL, Scott & White, Novant, Forest General(US Hospital), Danske Bank Denmark, Lowes Retail.

Strong analytical, debugging and ABEND solving skills.

Excellent articulation and communication skills.

Excellent experience in conducting meetings, technical and domain sessions.

Experience of working with a European and US Client.

IT Skills:

Hardware : IBM 390

Languages : COBOL,PL/I,JCL,CICS,PL-SQL

Database : DB2 for z/OS

Tools : TSO/ISPF, Endevor, File-Aid, File Manager, CA7, Change Configuration Management, SPUFI, Query Analyser, Service NOW, OPPC – Scheduling Tool, FA-DUMP,DSAG, MS Word, MS Excel, MS Power point.

Work Experience: Lowes Inc, India.

Role: Team Lead

Work Duration: Nov 2017 to June 2018

Lead the Operation Command Centre (OCC) with a capacity of 35 people performing L1 and L2 support.

Understanding the business requirements of the client and drive in forming the

Operation team supporting the corresponding Application.

Responsible for getting ownership various Applications/System to be supported by OCC.

Responsible for driving the Appraisal Discussion for the team and being part of the

Hike decision making.

Drive the Bridge call to handle the critical issues.

Enabling the team to resolve the problem by identifying the root cause.

Leading the team to handle the Incident Inflow by providing immediate workaround.

Driving Problem Prioritization meeting.

Driving the Daily Change Implementation meeting.

Team Roaster Management

People Management which includes Leave Management,Timesheet,PMP

Delegating the work.

On-call Batch support.

Responsible for handling technical and system sessions.

Work Experience: ITC Infotech/Danske IT and Support Services, India.

Role: Operations Lead (IT Application Specialist)

Work Duration: Sep 2013 to June 2017

Support Critical Banking Applications like the Risk Profile, Credit Exposure,

Application Exposure, Excess, Reminder, Company Profile and Credit Action Plan.

Role of Team Lead and SME

Kanban/Scrum Master

Understanding the business requirements of the client.

Managing a team of 8 members.

Resolving the problem by identifying the root cause and providing a Permanent fix.

Participating in the Problem Prioritization meeting

Resolution of Incident Inflow by providing immediate workaround.

On-call Batch support.

Release and Change Management.

Work Experience: Siemens India Pvt Ltd, India.

Role: Senior Systems Engineer.

Work Duration: May 2012 to Sep 2013

Supported Critical US Health Care Client like Scott & White, Novant, Forest General.

Role of Application Lead.

Resolving tickets by providing a permanent fix.

On-Call support for batch across various Application.

Co-ordinate daily and weekly team meeting.

Work Experience: Infosys Technologies Limited, Bangalore

Role: Senior Systems Engineer

Work Duration: June 2009 to May 2012

Worked for DHL Courier Services technology division.

Analysing Requirements, preparation of High Level and Detailed Estimates.

Understanding the business requirements of the client.

Prepare (HLDD) High Level Design Documents along with LLD.

Coding the modules as per business requirements.

Prepared Unit Test Plans for testing the functionality of the module.

Testing the flow of the project and fixing the bug.

Involved in code review process in order to maintain agreed program standards

Mentoring new joiners towards the domain and technical aspects.

Planning, Tracking and guiding team in Analysis, Design, Development, Test Case Design, Functional, Regression Testing of the applications

Adhering to Quality Processes and various standards followed by the Client.

Performed the role of DP (Defect Prevention) coordinator role for the project.

Certifications:

HIPPA ( Health Care)

ITIL Foundation Certificate in IT Service Management

IBM Certified Database Associate DB2 9 Fundamentals

Soft Skills:

Excellent communication and interpersonal skills with EU and US clients.

Provided 24/7 on call support during production implementation and batch monitoring.

Highly motivated and strong commitment to quality and customer service.

Quick learner with ability to grasp new technology.

Excellent client interfacing skills, interacted and liaised with engineers, architects and business across geographies.

Worked as Team lead, leading a team of 35 members.

Education:

Bachelor of Technology in Electronics and Communication Engineering (2009)

Amrita School of Engineering, Bangalore, CGPA 7.4 (First Class).

Trainings Undergone:

IBM Mainframe Technologies -COBOL, CICS, JCL, DB2, VSAM and PL/SQL, UNIX, C from

Global Education Centre (GEC) at Infosys (Mysore) with 4.85/5 CGPA.

Volunteering Experience:

Active member of Centre for Corporate Social Responsibility committee extending helping hand to under privileged kids in Bangalore area India. Conducted free classes to primary school kids in my spare time.

Regularly participate in blood donation drives held in my company.

All information stated above are true to the best of my knowledge, references are available on request.

Contact this candidate