Human Resources

Villa ***, Yasmine, New Cairo

Ahmed Samir Mounir

Phone: +201*********

E-mail: ****************@*****.***

Objective

Seeking a challenging position to acquire and gain Experience where my creativity and communication Skills can be employed and developed

Education

2003- Faculty of Fine Arts (Architecture Department )

Alexandria University

1998-High School

AL-Kamal International School – Heliopolis; Cairo

Work Experience

June 2010

April 2006

General Electric

Human Resources Operations Hub Manager – North East Afria Present (Full Time-current job)

Responsible with my team for all assigned On-Boarding & Off-Boarding process within GE Egypt, Libya, Tunisia & South Sudan for all the new hires or leavers for all business

Working closely with the businesses to file in the vacancy.

Assist in establishing a job evaluation mechanism to support all changes in the organization

Handling the expats work permits, benefits & files management.

Ensuring operational excellence in regards to personnel files for the employees and other processes enhancements.

Managing all GE Contractors for almost 100 employees

Handling Transfers, adjustments, promotions & awards for all employees and contractors and make sure to reflect it to the payroll.

Calculating of benefits

Assist in conducting the annual salary movement (Merit Increase) for all staff & contractors.

Coordinate with payroll team to ensure 100% efficiency.

Work closely with the Finance team to ensure correct data reporting.

Managing the Social insurance for all GE entities

Managing the medical & life insurance for all GE employees and their dependents in NEA.

Be Single point of contact for the business leaders, HRMs & employees.

Ensuring 100% compliance with local legislation, social insurance & labor law.

Increase the employees’ awareness with the company HR polices and the code of conduct.

Managing providing the employees with competitive market offers.

Enhance employee satisfaction with the HR services.

Participate in the yearly performance discussions with the business’ leaders, managers and stuff.

Service Excellence Ambassador for MENAT Region across the Globe.

Vodafone Telecommunications (Smart Village-Alex. Desert road)

Human Resources Specialist (Full Time)

Screening, Filtration, and Job analysis

Provide the employees with their benefits and compensation plans.

Develop required policy & procedures for the compensation & benefits functions.

HRIS (Employees information, leaves, salary history) through updating the HR Oracle system.

Facilitate the training programs for the internal and external employees.

Be the link between the Compensation & Benefits and all Vodafone employees.

Assist the employees on how to comply with company policies in work related matters.

Handle technical tests for Vodafone employees.

Handle English and technical tests for employees applying for internal vacancies.

Coordinate phone interviews for the Off Shoring candidates.

Managed to convert all the paper applications to an automated tool that facilitate the processes for the company and employees.

Maintaining the SLA for answering all the employees’ inquiries

Managing medical & life insurance for all VFE employees and their dependents (10000 Insured).

Increase the medical benefits portfolio.

Provide the employees with the best and the most competitive offers in the market

Costumer Operation March 2005 – March 2006 (Full Time)

Own and manage the customer relationship through managing the customer complaint in an efficient and timely manner.

Ensure that service level agreements of all the complaints are met and maintained

Ensure all customers’ conversation and suggestions are recorded on the system complies with, data protection regulations, the defined company standard and company computer systems.

Retain and enhance customers’ loyalty.

Predict churn and retain customers by using the compensations and the offers efficiently.

July 2003 - February 2005

El-Mounir Company for Construction Materials (Badr Industrial City)

Production Manager (Full Time)

Manage the stuff.

Manage the production quality

Logistics management

Summer of 2002

Central Arcade (Seaside Heights-NJ, USA)

Field Manager (Trainee)

Grantee that all the machines are working with high efficiency

Supervise the working stuff

Grantee customer satisfaction

Summer of 2001

Levis Stores (NY, USA)

Consrtuction Works (Trainee)

Working is the decoration process of the stores

Summer of 2000, 1999, 1998

The Mounir Company for Construction Materials (Badr Industrial City)

Production Supervisor (Trainee)

Supervise the stuff

Supervise the production quality

Logistics supervisor

Study Experience

Sales & Marketing Diploma (American University in Cairo)

Title

Description

Principles of Management

It covers strategic planning and decision-making, organizing and managing human resources, communicating, motivating and leading, management control and operations management.

Business Economics

It focuses on the use of economic analysis and statistical methods in dealing effectively with management problems in various applied business fields.

Consumer Behavior

The study of exchange processes involved in acquiring, consuming, and disposing of goods, services, experiences, and ideas.

Professional Selling Skills

Creating mutual beneficial relationships between sales persons and customers, uncovering the customer’s critical needs and tailoring solutions to each customer’s situation

Principles of Marketing

Is designed to develop the student’s understanding & knowledge of “the marketing concept” and the tasks necessary for performing the marketing functions in both for profit & not for profit organizations.

Advertising

It covers the nature of the advertising function, the management and use of the media, and client/agency relations.

Sales Management

It is a dynamic, interactive programme designed to help sales organisations develop the flexibility and efficiency needed to thrive in a customer-oriented and turbulent environment by implementing a strategically-oriented sales plan.

HR Diploma (American University in Cairo)

Recruitment & Selection

It focuses on how to express competency requirements, attract people who meet those requirements and then select the candidates who are the most competent or have the potential to be so.

Employees' Benefits & Compensation

It covers all the kinds of benefits for employees whether financial, medical or any other way. While compensation focuses on how to evaluate jobs by doing salary surveys and jobs grading, then compensate the employees as per their performance.

Labor Law

It concentrates on the laws that control the relation between employers and employees (Contracts, working hours, foreign labor, female working regulations, pension & social insurance).

Employees' Training & Development

It focuses on how to choose the most suitable ways of training with the right material to be able to improve employees' performance & increase their productivity.

Organization Behavior

Introduction to organization behavior, foundations of individual behavior, personality & emotions, motivation concepts, individual decision making, foundations of group & team work in an organizational system, performance appraisal and reward systems.

HR Information System

It focuses on providing a centralized location of employee information, which creates opportunities for employee and manager self-service, increase management reporting capabilities, benefits administration, provide easy access to employee and organizational data for effective management.

Contemporary Management

Management principles, planning, formal organization, informal organization, leadership, delegation, conflict, control, troubled people communication, financial statement.

Languages

Arabic: Mother tongue

English: Fluent spoken & written

French: Basic level

Computer Skills

Drawing Tools

Excellent command of AutoCAD ( 2D & 3D )

Adobe PhotoShop 4.0

Miscellaneous

Microsoft Office

Remedy Application

Oracle HR

Memberships

Al Ahly Sport Club,

Shooting Club,

Al Zohour Club.

Soft Skills

Ability to work in groups

Work under pressure

Self Motivated

Good communications Skills

Good negotiation Skills

Good organization Skills

Dedicated

Proactive

People management

People Oriented

Coaching Skills

Influencing Skills

Leadership Skills

Hobbies

Swimming & Water polo

Reading

Writing poems

Knowing new people

Soccer

Traveling

Listening to all kinds of music

Volunteer experience

Vodafone charity organization

Member of the Youth Leadership Initiative team in Vodafone.

Management society group in college

Awards received

Eighth position the World Youth Swimming Championship in Geneva.

Many local awards in national championships (Swimming & Water Polo)

Outstanding Achievement in Feb 09 (Vodafone Egypt)

Ana Innovative Award in April 2010 (Vodafone Egypt)

External Focus Award April 2013 (GE Egypt)

Inclusiveness Award July 2014 (GE Egypt)

Deliver Results in An Uncertain World Award Dec 2015 (GE Egypt)

PERSONAL INFORMATION

Date of birth: 15/11/1980

Nationality: Egyptian

References

Available upon request

Contact this candidate