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Customer Service Manager

Location:
Frankfort, IL
Posted:
June 27, 2018

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Resume:

JULIE WHITE

***A Aberdeen Road ~ Frankfort, IL **423 ~ 773-***-**** ~ ac51qx@r.postjobfree.com

OBJECTIVE: To obtain employment as a pharmacist to utilize 18 years of experience, to improve patient health, and to utilize exceptional multi-tasking and organizational skills. EDUCATION: Bachelor of Science in Pharmacy May 1999 Purdue University

PROFESSIONAL

EXPERIENCE:

Floating Pharmacist May 1999-October 1999

Walgreens IL Locations

• Dispensed and compounded prescriptions

• Maintained accurate patient records and dosing information

• Consulted with physicians and patients regarding medications and dosage

• Adhered to federal and state regulations

• Excelled in customer service and positive relationships with customers, coworkers, physicians and providers

Pharmacy Manager October 1999-November 2017

Walgreens Chicago, IL

• Managed total pharmacy operations and staff in filling 100-300 prescriptions per day

• Improved daily prescription numbers by 12% over last year with exceptional customer service and cultivation of loyal customer base

• Practiced good faith dispensing by utilizing state prescription monitoring sites for controlled substances

• Maintained accurate patient records, dosing information, and directions for use

• Consulted with physicians and patients regarding medication dosage, drug interactions, disease management and potential side effects of prescription and over the counter medications

• Interacted with insurance providers concerning billing/reimbursement issues

• Met inventory goals consistently by managing inventory levels to reduce costs

• Met annual immunization goals consistently through off-site clinics with local businesses and in-house promotion

• Provided biometric screenings and consultations for employer benefit programs

• Conducted medication therapy management consultations

• Managed all aspects of a staff: schedules, performance, budget and safety

• Prepared, submitted and filed reports to comply with company and government policies

• Acted as a preceptor for pharmacy students

Floating Pharmacist November 2017-Present

Quik Scripts Pharmacy Illinois/Indiana

• Dispense and counsel on medications

• Oversee technicians in medication filling and ordering

• Manage daily deliveries to patients

• Consult with health care professionals to provide exceptional care to patients

• Manage daily inventory to meet budget and patient needs JULIE WHITE

517A Aberdeen Road ~ Frankfort, IL 60423 ~ 773-***-**** ~ ac51qx@r.postjobfree.com OBJECTIVE: To obtain employment as a pharmacist to utilize 18 years of experience, to improve patient health, and to utilize exceptional multi-tasking and organizational skills. EDUCATION: Bachelor of Science in Pharmacy May 1999 Purdue University

PROFESSIONAL

EXPERIENCE:

Floating Pharmacist May 1999-October 1999

Walgreens IL Locations

• Dispensed and compounded prescriptions

• Maintained accurate patient records and dosing information

• Consulted with physicians and patients regarding medications and dosage

• Adhered to federal and state regulations

• Excelled in customer service and positive relationships with customers, coworkers, physicians and providers

Pharmacy Manager October 1999-November 2017

Walgreens Chicago, IL

• Managed total pharmacy operations and staff in filling 100-300 prescriptions per day

• Improved daily prescription numbers by 12% over last year with exceptional customer service and cultivation of loyal customer base

• Practiced good faith dispensing by utilizing state prescription monitoring sites for controlled substances

• Maintained accurate patient records, dosing information, and directions for use

• Consulted with physicians and patients regarding medication dosage, drug interactions, disease management and potential side effects of prescription and over the counter medications

• Interacted with insurance providers concerning billing/reimbursement issues

• Met inventory goals consistently by managing inventory levels to reduce costs

• Met annual immunization goals consistently through off-site clinics with local businesses and in-house promotion

• Provided biometric screenings and consultations for employer benefit programs

• Conducted medication therapy management consultations

• Managed all aspects of a staff: schedules, performance, budget and safety

• Prepared, submitted and filed reports to comply with company and government policies

• Acted as a preceptor for pharmacy students

Floating Pharmacist November 2017-Present

Quik Scripts Pharmacy Illinois/Indiana

• Dispense and counsel on medications

• Oversee technicians in medication filling and ordering

• Manage daily deliveries to patients

• Consult with health care professionals to provide exceptional care to patients

• Manage daily inventory to meet budget and patient needs



Contact this candidate