Customer Service Manager
Resume:
JULIE WHITE
***A Aberdeen Road ~ Frankfort, IL **423 ~ 773-***-**** ~ ********@*****.***
OBJECTIVE: To obtain employment as a pharmacist to utilize 18 years of experience, to improve patient health, and to utilize exceptional multi-tasking and organizational skills. EDUCATION: Bachelor of Science in Pharmacy May 1999 Purdue University
PROFESSIONAL
EXPERIENCE:
Floating Pharmacist May 1999-October 1999
Walgreens IL Locations
• Dispensed and compounded prescriptions
• Maintained accurate patient records and dosing information
• Consulted with physicians and patients regarding medications and dosage
• Adhered to federal and state regulations
• Excelled in customer service and positive relationships with customers, coworkers, physicians and providers
Pharmacy Manager October 1999-November 2017
Walgreens Chicago, IL
• Managed total pharmacy operations and staff in filling 100-300 prescriptions per day
• Improved daily prescription numbers by 12% over last year with exceptional customer service and cultivation of loyal customer base
• Practiced good faith dispensing by utilizing state prescription monitoring sites for controlled substances
• Maintained accurate patient records, dosing information, and directions for use
• Consulted with physicians and patients regarding medication dosage, drug interactions, disease management and potential side effects of prescription and over the counter medications
• Interacted with insurance providers concerning billing/reimbursement issues
• Met inventory goals consistently by managing inventory levels to reduce costs
• Met annual immunization goals consistently through off-site clinics with local businesses and in-house promotion
• Provided biometric screenings and consultations for employer benefit programs
• Conducted medication therapy management consultations
• Managed all aspects of a staff: schedules, performance, budget and safety
• Prepared, submitted and filed reports to comply with company and government policies
• Acted as a preceptor for pharmacy students
Floating Pharmacist November 2017-Present
Quik Scripts Pharmacy Illinois/Indiana
• Dispense and counsel on medications
• Oversee technicians in medication filling and ordering
• Manage daily deliveries to patients
• Consult with health care professionals to provide exceptional care to patients
• Manage daily inventory to meet budget and patient needs JULIE WHITE
517A Aberdeen Road ~ Frankfort, IL 60423 ~ 773-***-**** ~ ********@*****.*** OBJECTIVE: To obtain employment as a pharmacist to utilize 18 years of experience, to improve patient health, and to utilize exceptional multi-tasking and organizational skills. EDUCATION: Bachelor of Science in Pharmacy May 1999 Purdue University
PROFESSIONAL
EXPERIENCE:
Floating Pharmacist May 1999-October 1999
Walgreens IL Locations
• Dispensed and compounded prescriptions
• Maintained accurate patient records and dosing information
• Consulted with physicians and patients regarding medications and dosage
• Adhered to federal and state regulations
• Excelled in customer service and positive relationships with customers, coworkers, physicians and providers
Pharmacy Manager October 1999-November 2017
Walgreens Chicago, IL
• Managed total pharmacy operations and staff in filling 100-300 prescriptions per day
• Improved daily prescription numbers by 12% over last year with exceptional customer service and cultivation of loyal customer base
• Practiced good faith dispensing by utilizing state prescription monitoring sites for controlled substances
• Maintained accurate patient records, dosing information, and directions for use
• Consulted with physicians and patients regarding medication dosage, drug interactions, disease management and potential side effects of prescription and over the counter medications
• Interacted with insurance providers concerning billing/reimbursement issues
• Met inventory goals consistently by managing inventory levels to reduce costs
• Met annual immunization goals consistently through off-site clinics with local businesses and in-house promotion
• Provided biometric screenings and consultations for employer benefit programs
• Conducted medication therapy management consultations
• Managed all aspects of a staff: schedules, performance, budget and safety
• Prepared, submitted and filed reports to comply with company and government policies
• Acted as a preceptor for pharmacy students
Floating Pharmacist November 2017-Present
Quik Scripts Pharmacy Illinois/Indiana
• Dispense and counsel on medications
• Oversee technicians in medication filling and ordering
• Manage daily deliveries to patients
• Consult with health care professionals to provide exceptional care to patients
• Manage daily inventory to meet budget and patient needs
Contact this candidate