Account Manager

Account Executive

QUALIFICATIONS PROFILE

Top-performing, multifaceted, and goal-oriented professional, offering broad-based experience in account management, sales operations, consultations, business development, and customer service. Expert at sourcing, negotiating, and managing multiple clients to drive company profits and support organization objectives. Skilled at identifying new business trends; formulating strategic initiatives for company growth; and coordinating efficiently with key clients and other professionals. Technically proficient with Microsoft Office Suite, Cloud, and CRM platforms.

CORE COMPETENCIES

Revenue and Profit Growth Contract Management Marketing Strategy

Business Operations Staff Supervision and Development Sales Forecasting

PROFESSIONAL EXPERIENCE

NAVEX Global, Lake Oswego, OR

Senior Enterprise Account Executive (Remote) 2017–Present

Regularly interface with executives to understand their business needs

Fulfill a wide array of tasks including developing a pipeline; identifying buying groups from different functions; as well as delivering various presentations

Apply industry knowledge of the complexity of a multi-party and enterprise sale to advance sales goals while consistently upselling and cross-selling opportunities

The Houston Group, LLC, Fort Washington, MD

Founder Owner 2016–Present

Function as key contact person for all account-related matters

Cultivate positive customer relationships through solid interpersonal aptitudes

Oversee customer account management, including negotiating contracts and agreements to maximize profit

Career Highlights:

Established the company that provides removal and hauling services of dirt, gravel, and asphalt

Succeeded in negotiating and achieving service contracts to service Interstate 85 for the entirety of the project and Interstate 77

National Background Data by Core Logic, Rockville, MD

Senior Account Executive 2015–2016

Served as lead consultant for top accounts, responsible for pipeline growth

Focused on data analytics, SaaS/PaaS, maintenance, upsell, and new acquisitions of the company

Offered hands-on personal service to both government accounts and commercial third-party providers for background screenings to improve business performance based on client needs

Created and implemented sales process as well as identified new business acquisitions

Assumed responsibility in developing and tracking work progress of a new sales executive team

Career Highlights:

Achieved the highest number of accounts (7) and the largest new account acquisition worth $250K annually in the first quarter

Successfully finished 101% of plan by effectively prospecting, qualifying, and closing new business while also growing existing account relationships and product usage

ARC, Columbia, MD

Account Executive 2012–2015

Carried out marketing and sales strategies for acquisition, growth, and maintenance of more than 200 accounts

Identified outbound, inbound, and marketing generated leads

Drove efforts in sourcing new clients to achieve and surpass quota

Advise customers on the current best practices in the building facilities industry

Forecast revenue for the territory by utilizing Salesforce CRM

Career Highlights:

Brought more than $1M in revenue on SaaS/PaaS, cloud solution sales, equipment, archiving, tracking, and cost-recovery solutions to all industries with focused on architecture, construction, and design

Consistently attained annual sales quotas of over 100% in 2012, 2013, and 2014

Earned the ARC Excellence Award three times for demonstrating exceptional performance

Received recognition as new solution lead for operational excellence in presentations, sales, and implementation of new products

Phillip Morris USA Altria Sales and Distribution, Richmond, VA

Territory and Military Sales Account Manager 2007–2012

Performed contract negotiation, marketing, product development, sales strategies, and trade programs within a competitive market

Oversaw over 200 corporate, military, and independent accounts and set best practices training in merchandising, customer service and promotions with the account staff

Served as liaison between Altria and AAFES

Worked as project lead in the execution of sales strategies and processes for the new Brand Launch Team

Developed an operational ordering guide and revenue calculator to improve inventory and pricing in accounts

Career Highlights:

Successfully produced approximately $20M in annual revenue and enhanced revenue by $27M in 2011

Transformed Altria business analysis and dissemination of information to clients by designing a new front-end to a software tool

ADDITIONAL EXPERIENCE

For Eyes Optical Dr. G.A Wooden and Associates, Greenbelt, MD

Office Manager

Significantly boosted the Greenbelt location’s ranking from 12th to top 5th in Maryland for sales and new patient volume

Facilitated the strategic sales and marketing repositioning for profitability and growth

EDUCATION

Bachelor of Science in Biology

Hampton University, Hampton, VA

ACTIVITIES

Basketball Coach Mentor, Kettering Largo Boys and Girls Club

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