Customer Service Quality Control

Industry Focus

Research and Development (R&D) Formulator/Quality Control (QC) Chemist.

Summary of Qualifications

Over thirteen years’ laboratory experience in Research and Development and Quality Control. Education includes a BS in Chemistry. Extensive experience working in laboratories requiring exceptional time-management, organization, communication and team player skills with expertise in multiple computer programs. Proven ability to perform and succeed in pressure situations. Constantly meet the highest set of professional standards, contribute to and reinforce a supportive and open workplace, and, above all, provide highest-quality service to clients and co-workers alike.

Education

University of Sonora Class of 1975

Hermosillo, Sonora, Mexico

BS in Chemistry

Education Evaluators International 1990

Los Alamitos, California

BS in Chemistry equivalency validated

Skills

Strong organizational and communication skills.

Fully bilingual (English/Spanish).

Knowledge of MS Word, Excel.

Typing.

Career History

Captek Softgel International August, 2005 – April, 2012

Cerritos, California

Research and Development Formulator

Wrote and reviewed procedures, purchase orders, quotes, and specifications needed to support product development activities.

Developed and performed all formulation requirements on new formulas; including creation of theoretical formulation, ingredient paste bench mix development, product description/formulation sheet, lab tests, stability testing/monitoring, color verification, etc.

Documented test results, specifications, and final formula procedures in a standard format for inclusion in the Master File Participates in the technology transfer from pilot scale to commercial manufacturing runs.

Communicated in a timely fashion, all information regarding formulation, project status, raw material research, results, etc. to all appropriate individuals in Purchasing, Sales, Customer Service, and Quality departments.

Conducts intellectual searches for technical information through a variety of resources, including the internet.

Kept updated in current trends, practices developments, and regulatory changes, which would impact product, procedures and formulation.

Provided technical knowledge in guiding other formulators, assistants and technicians in the

R & D Lab.

Evaluated new and alternative new raw materials for functionality and stability.

Developed and presented to the R & D Manager or Director, R & D matters requiring his/her decision.

Reformulated to improve existing products as needed.

Constructed experimental studies intended to provide supporting data or to resolve technical issues encountered during a project.

Guided process development activities, working closely with Manufacturing and formulators to deliver successful processes for production of supplements into manufacturing environment.

Developed manufacturing instructions, scale up batches, and transfer processes into manufacturing.

Brentag (formerly L.A. Chemical Company) August, 1998 – May, 2005

South Gate, California

Quality Control Chemist

Administered all related quality control testing on incoming raw materials and finished goods.

QC duties included, but were not limited to: pH concentration testing, density and viscosity testing, color testing, refraction index testing, and wet chemistry testing.

Prepared standard reagents solutions.

Tested and adjusted final batches to be used for mass production.

References

Excellent references available upon request.

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