CONTACT
Sandra DeFranco
Oakford PA *****
Mobile 215-***-****
Home: 215-***-****
***********@*****.***
AREAS OF EXPERTISE
Organization
Policy Enforcement
Vendor Management
Dispute Resolution
Confidentiality
Communication
Filing and File Management
Time management
Professional and mature
Strong problem solver
Resourceful
Dedicated team player
Microsoft office
Excel
Notary
Billing Water Sewer
Renewal Letters
Security Deposit Letters
Purchase Orders
Customer Service
Property Management Fill in
Prepare Tenant Leases
Fix Printers, copiers
Proofreading
Accounts Receivable
AMSI
Ordering Supplies
Results-oriented
Bank Deposits
PERSONAL SKILLS
Common Sense
Flexible
Trustworthy
Courageous
Hard working
Confident
Organized
Responsible
Tenacious
Enthusiastic
Creative
Sandra DeFranco Administrative Assistant
PERSONAL SUMMARY
Energetic Administrative Assistant with 12 year’s experience who excels at
prioritizing, completing multiple tasks simultaneously and following through to
achieve project goals.
Seeking a role with more responsibility and opportunity.
WORK EXPERIENCE
Toll Management Company
Administrative Assistant 2005 - 2018
Manage and direct the daily happenings in a busy multi-site property management office while providing direct assistance to Senior Management.
-Provide advice and assistance to sales agents and potential tenants.
-Manage suppliers, vendors and third party contractors.
-Handle general tenancy related queries and complaints.
-Deliver requested reports to senior management.
- Oversee purchasing agreements with material vendors
- Manage all water/sewer billing
-Order and schedule third party material and schedule contractors
-Manage all tenant lease and renewal documents/files
-Provide on-site assistance as needed
-Deliver requested reports to senior management.
-Manage all special inventories at property sites
-Process all tenant security deposits and refunds
-Enforce company policies
North American Video
Administrative Assistant 1998 – 2005
Managed the receptionist area, including greeting
visitors and responding to telephone and in-person requests for information.
-Primary contact for eBay, Half.com and Amazon
-Manage all online auction and business activities
-Sell and manage items at Flea Markets and public venues
-Handle all social media and public relations inquiries.
-Manage front desk and reception area in a neat and organized fashion.
-Directly responsible for all incoming and outgoing correspondence.
-Organize and maintain files, develop spreadsheets for inventory management
Reference available upon request