Experienced Pharmacy Manager
Resume:
Renay Green
Panama City, FL
********@*******.***
Objective: I am an experienced pharmacist with excellent patient care, pharmaceutical knowledge, and clinical analysis skills seeking a pharmacist position allowing me to use this knowledge to effectively serve our community and customers and improve their healthcare outcomes.
Key qualifications:
●Tennessee pharmacist license, eligible for license reciprocity
●Florida pharmacist license
●Vermont pharmacist license
●Experienced pharmacy manager
●Certified immunizer
●Managed pharmacies with volume up to 1000+ rx/day and several technicians
●Excellent patient counseling, education skills
●Highly effective communication and interpersonal skills with other healthcare professionals, nonmedical staff, and colleagues
●Third party resolution, billing specialist
●Outstanding knowledge of Medicare and Medicaid requirements, documentation, and billing
●Multistate knowledge of Medicaid programs, formularies, and requirements
●Demonstrated financial and business skills to optimize profitability, reduce costs and increase rx sales
●Superior analytical skills, drug utilization review, and pharmaceutical knowledge
●Extensive MTM, clinical experience in community setting
Work experience:
Staff pharmacist, Walgreens, Lynn Haven FL, 2016-present
●Effectively manage busy pharmacy filling 900+ rx/day with several pharmacists and technicians
●Was offered permanent store position despite being new to company as I could handle volume and effectively counsel/assist patients
●Excellent multitasking skills
●Promoted technician education, training, and morale
●Problem solved complex insurance issues and difficult customer service issues
●Analyzed patient drug regimens regularly for appropriate dosing, interactions, and adherence issues and liaised with physicians, patients, and insurance companies to resolve these issues
●Regularly worked MTM cases (most colleagues were not trained in this area)
●Worked closely with store management to resolve customer service issues. Management came to me over other more senior RPh to resolve and follow up problems.
●Strong focus on Tricare, VA, hospice patients and ensuring superior pharmacy care
●Clinical focus beyond standard retail practice- analyzed dosing, interactions, therapeutic and cost effectiveness of medication regimens
●Go to person for clinical questions, consults from other colleagues
●Strong rapport with community physicians, VA pharmacists, and hospice physicians/nurses
Pharmacy Manager, Kmart, Panama City FL, 2015-2016
●DUR, medication review
●MTM coordinator for area
Extensive MTM, dosing, interaction, cost effectiveness analysis for both patient and PBM
●Patient counseling, education, OTC recommendations
●Inventory optimization, management
●Technician supervision, training
●New customer promotion and retention
●Decreased outbound transfer rate
●Strong rapport with patients
●Served significant number of VA customers
Experienced with Tricare, VA formulary, correct billing practices
●Recognized as top performing pharmacist by both company and clients
●Worked successfully in a variety of retail settings
●Quickly learned new software programs
●Adapted rapidly to changing work and staff environments
Pharmacist, CVS Health, Stuart FL & Knoxville TN, 2010-2015
●Pharmacy management responsibilities
●Immunizer
●DUR, medication review
●Patient counseling, education, OTC recommendations
●Inventory optimization, management
●Technician supervision, training
●Led a struggling store ranked last in the district to #1 in manager controlled profit and excellence in customer satisfaction
Increased script volume by 30% and 20% at 2 most recent stores respectively
●Revamped workflow to improve efficiency and customer service
●Hired and trained high performing technicians
●Adapted successfully to pharmacy settings ranging from 120 rx/day and no technician to 700+ rx/day and 6-8 technicians
●Managed off site flu shot clinics and patient education seminars
●Intern preceptor
●Scheduling, payroll, staffing responsibilities
●Ensure pharmacy complied with all legal and company regulations
Pharmacy Intern, CVS Health, Knoxville TN, 2006-2010
●All duties authorized to pharmacy interns under pharmacist supervision
●Extensive patient counseling, education
●Immunizer
●DUR analysis, present results to supervising pharmacist and physicians
●MTM, clinical analysis of patient medication regimens
●Received high reviews and recommendations from supervising pharmacists
●Offered staff pharmacist position at district's busiest and top performing store immediately upon pharmacist licensure
Education:
●University of Tennessee -- Doctor of Pharmacy (Pharm.D), 2010, Top 15% of graduating class
Extensive hospital and clinical pharmacy rotation experience
Advanced MTM and clinical retail experience
●University of Western Australia -- Bachelor of Science (Honours), 2006, High honours (top GPA in my major field) • Biochemistry
● University of Western Australia -- Bachelor of Science, 2005, Awarded top student in my graduating class in my major Double major in: • Biochemistry • Pharmacology
●Otter Valley Union High School -- High School Diploma, 2001, 4.05/4.0
References:
Extensive current and past colleague references available upon request.
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