Accounts Receivable Manager

Donna Hopkins

*** ***** *** ***** *****, SC ***** ● *******@*****.*** ● 864-***-****

PROFESSIONAL SUMMARY

Accounts Receivable and Credit Management Professional with 15+ years’ experience in account management, credit approval, collections and cash analysis with public and privately-owned companies in diverse industries. A reputation for collecting past dues and resolving account discrepancies through persistence, investigating queries, and working closely with customers. Currently studying for an online MBA, completion expected December 2018.

Accounting Skills: Collections, Credit Data Analysis, Credit Limit Approval, Cash Analysis, Financial Analysis, Accounts Payable, General Ledger, Bank Reconciliations, Cash Management, Journal Entries

Management Skills: Training, Supervision, Office Operations, and HR

IT Skills: Experience with SAP, Oracle, In-House ERP systems, CostPoint, & MS Office

PROFESSIONAL EXPERIENCE

ACCOUNTSOURCE FINANCIAL STAFFING 2017 to 2017

Leading provider of short- term staffing and permanent hire solutions for accounting and finance professionals.

Wynit Distribution, LLC. Greenville, SC

Accounts Receivable & Collections Coordinator during wind down of Greenville area business operations

AFL Fujikura Ltd of Japan, Greenville, SC

Accounts Receivable Specialist

BEKAERTDESLEE USA, INC. (FORMERLY DESLEECLAMA NORTH AMERICA) 2015 to 2016

Privately owned worldwide manufacturer and distributor of knitted and woven fabrics for the mattress industry, headquartered in Belgium, with operations in 10 countries, including the US and Canada

Accounts Receivable Manager, Inman, SC

Reduced past due balances from a high of 39% in 2015 (over $1.8mn) to the company goal of <10% in 2016 through investigation, discrepancy resolution, and working closely with the customer to resolve issues.

Trained Customer Service and Shipping in A/R following the discovery of order entry, invoicing, and shipping errors, the largest of customer complaints and reasons for non-payment of invoices. Reduced the number of customer complaints due to order entry, pricing and shipping from 70% of all complaints to < 10%

Managed relations with credit insurance providers and assessed the credit worthiness of new and existing customers using Dun & Bradstreet, industry credit associations and customer financial statements.

Trained as back up for A/P following the acquisition by Bekaert and was responsible for processing and payment of all supplier invoices during the transition and transfer of operations to Winston Salem, NC.

Assisted with the External audit by PriceWaterhouseCoopers during the post-acquisition and mid-year audit reviews, investigating queries, and providing onsite support for document retrieval.

CONTEC INCORPORATED 2014 to 2015

Privately owned worldwide manufacturer and distributor of critical cleaning products designed for the life sciences manufacturing industry.

Accounts Receivable Clerk, Spartanburg, SC

Processed accounts receivables and incoming payments on a daily basis in compliance with financial policies and procedures and ensured that prior year past dues and account discrepancies were “cleaned up.”

Responsible for the monthly reconciliation of the accounts receivable ledger and the trial balance account, investigating any discrepancies and ensuring the accuracy of the financials.

Verified and resolved prior years account discrepancies by 60 % and maintained weekly past due quotas.

Improved cash flow through maintenance of past due balance to less than 5 %

Donna K Hopkins 864-***-**** Page 2

HARTNESS INTERNATIONAL (through Recruiting Solutions) 2012 to 2013

A division of a publicly traded company and global manufacturer of secondary packaging and material handling equipment and services for the food and beverage markets.

Credit & Collections Analyst, Greenville, SC

Determined the degree of risk involved in extending credit to customers in the engineering parts division.

Ensured that aging past due accounts were equal to or less than 2% of total loan amount

SEALED AIR CORPORATION (through Philips Staffing) 2012 to 2012

A division of a publicly traded company and global manufacturer of packaging solutions for the food and beverage markets, with operations in 117 countries.

Deductions Resolution Specialist, Greenville, SC

Gathered validity of account discrepancies by obtaining and investigating information from customer

Resolved invalid or unauthorized deductions by following pending deduction procedures

BOILER TUBE COMPANY OF AMERICA (A DIVISION OF BABCOCK POWER) 2007 to 2011

Privately owned global manufacturer and provider of environmental services and systems with active projects in more than ten countries, serving the power generation, industrial, biomass, solar, and waste-to-energy markets.

Accounts Receivable Clerk, Lyman, SC

Administered & updated customer billings based on contract benchmarks

Maintained aging reports to less than 10 % past due while working with customers to resolve billing discrepancies.

Reconciled the accounts receivable ledger to ensure that all payments are accounted and properly posted

Facilitated payment of invoices due by sending bill reminder and contacting clients

Credit Bureau Associates. 2004 to 2007

Locally owned healthcare claims management and patient payment provider that helps healthcare organizations increase revenue, accelerate cash flow, and reduce the costs of managing insurance claims and patient payments.

Medical Collector Associate, Spartanburg, SC

Contact clients about overdue bills and accounts

Accelerated resolution by offering payment plans, reducing interest, and payment assistance.

Utilized a thorough understanding of legal regulations

EDUCATION

Master of Business Administration, Southern Wesleyan University (Expected Dec 2018)

Bachelor of Science, Business Administration, Southern Wesleyan University (2013 to 2015)

Associates Degree Business Administration, Spartanburg Community College 2008 to 2010

Associates Degree Industrial Electronics, Spartanburg Community College (1988 to 1990)

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