Customer Service Medical Office

CHAUNICE BAKER

***** * *** ******, ******* Park, IL 60827 708-***-****

*************@*****.***

Experienced medical office receptionist with over five years of experience in working within clinical settings. Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Strong administrative skills, including inventory management, accounts receivable, and patient records management. Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service

EXPERIENCE

07/11 – 07/17

MEDICAL RECEPTIONIST, Dr. Kirit Joshi Medical Office

Welcome patients and visitors by greeting both, in person or on the telephone and answering or referring inquiries.

Coordinate physician’s schedules and maintain patient flow by communicating patient arrivals or delays.

Collect personal, medical, and insurance information.

10/13 – 06/15

MEDICAL RECEPTIONSIT, Dr. horia Stamboliu Medical Office

Manage office and medical supply inventories, receive deliveries and organize supplies in stockrooms and exam rooms.

Ordered diagnostic tests and communicated results to patients.

Facilitate daily administrative functions, including customer service, patient scheduling, and inventory management.

EDUCATION

09/ 2016

ASSOCIATES, moraine valley community college

Business Administration

SKILLS

Typing

Proper telephone etiquette

Computer Software: Microsoft Word

Filing

Strong communication skills

Customer service

Data Entry

Ability to demonstrate time management skills

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