exceptional leader, payroll budgeting,merchandising, store operation

Courtney P Warren

***** *.*. ** ** street

Oklahoma City, Ok 73130

Home 405-***-****,

***************@*****.***

Summary:

Experienced retail management professional various in all aspects of running a store, including opening

and closing procedures, banking, merchandising, recruiting, and training.

Education:

Idabel High School Graduate May 1994

Langston University Graduate July 1998

Bachelor of Business Administration

Experience:

07/01/2007 to 06/08/2018-

Walgreens Drug Store, Oklahoma City, OK

Assistant Store Manager

* Responsible for store daily operations, high-volume customer service. Profit and loss management as

setting, monitoring, and driving sales goals.

* Interviewed, hired, developed, evaluated,coached, and counseled employees

* Maintained store appearance and merchandising with ongoing new products.

05/21/1998 to 07/01/2007-

Walgreens Drug Store, Oklahoma City, OK

Assistant Manager

* Provided excellent customer service using affective interpersonal and problem solving skills.

* handled all customer service complaint, refunds, and questions. Assuring my customer’s was satisfied

and making sure the daily and nightly shifts ran smoothly

*ordered, received, stocked, and managed inventory, oversaw daily, weekly, and monthly audits of

inventory to ensure it is completed.

Training, and Awards:

Pharmacy technician license June 2007

Employee of the Month 2011

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